top business outsourcing center

Outsourcing Simplified

www.pcsupport247.net info@pcsupport247.net

PcSupport247

Innovating Technology

Company Overview

• We expertise in business process outsourcing & knowledge process outsourcing

• Technical consultancy & support for clients available

under one roof

• Key skills include quality management, customer satisfaction, target monitoring & achievement

• Productivity improvement using latest technical skills &

competitor analysis based on current market study

Our Offerings

• Information Technology • Telecom • Banking & Finance • Retail • Health Care • Internet service provider • Web based businesses

Industry Verticals

Horizontal Offering

Market research & Surveys, Toll free number services, Technical support services, Inbond & Outbond support services, Customer infrastructure support, Email support

Customer Lifecycle Management Services

How you can increase revenue, expand margins, increase customer satisfaction, reduce churn and support overall competitive differentiation.

Summary of customer lifecycle management:

• Customer Care - Pre Sales, Shipping/Delivery queries, warranty entitlement.

• Account Management - Customer acquisition,

retention & sales lead management.

• Technical Support - Remote support, certified engineers availability, 99% first call resolution

Customer Service Credentials • Experience in customer retention / customer query

handling for all industries

• 98 % first call resolution, 100% customer satisfaction, call control, maintaining average handling time & strict quality management

• Live call monitoring and instant feedback for 100% call

resolution

• Toll free number services & Call recording for future business improvement

Social Media Marketing

Social Media benefits & platforms:

• Website Traffic & conversions • Brand Awareness • Enhanced support for customers • Brand identity development • Customer interactive set • Reach out to a broad client base

Get all the support you need for social media marketing by

PcSupport247

Management Team

Jobin John - Founder & CEO info@pcsupport247.net 1-888-644-7795

Social Media for PcSupport247

www.facebook.com/pcsupport247Inc

www.twitter.com/pcsupport247

Thank You