the roi of workplace well-being

The ROI of Workplace Wellbeing

Kate North VP Global Development

e-Work.com

Kate Lister President

Global Workplace Analytics

Pole Poll #1

The ROI of Workplace Wellbeing

Kate Lister July 24, 2014

Let us help you make the business case for your clients.

Well-Being? Wellness?

“Health is a state of complete physical, mental and social well-being

and not merely the absence of disease or infirmity.”

- World Health Organization, 1948

PHYSIOLOGICAL lighting, temperature, food, movement, air quality, hydration

noise, privacy, choice, stress, work-life balance, healthcare,

control, ergonomics

social needs, team dynamics, culture, connection, training, caring, brand

respect, pride, contribution, trust, autonomy

PHYSIOLOGICAL

Because people

are expensive!

Math Ahead

REMAIN CALM

WARNING

Pole Poll #2

Productivity/presenteeism

Reducing absenteeism

Increasing engagement

Reducing healthcare costs

Improving safety

Working Well: What’s next for wellness? Buck Consultants, 2012

What’s Driving Wellness?

Direct Costs of Wellness: • Absenteeism

• Healthcare costs

• Disability

• Workers comp

Direct Costs = 15%

Presenteeism

Medical Costs

$2.30 Productivity

What causes poor health?

Claims

WE CAN CHOOSE

WELLNESS!

Pole Poll #3

$1,091

$1,653

$2,184

$1,378

$PP Prevalence $/Capita

Risk Factor

Obesity Trends* Among U.S. Adults 1985

*BMI ≥30, or ~ 30 lbs. overweight for 5’ 4” person) Source: Behavioral Risk Factor Surveillance System, CDC

No Data <10% 10%–14%

No Data < 10% 10%–14% 15%-19% *BMI ≥30, or ~ 30 lbs. overweight for 5’ 4” person) Source: Behavioral Risk Factor Surveillance System, CDC

No Data <10% 10%–14% 15%-19% 20%+

Obesity Trends Among U.S. Adults 1997

No Data <10% 10%–14% 15%–19% 20%–24% ≥25%

<10% 10%–14% 15%–19% 20%–24% 25%–29% ≥30%

No Data < 10% 10%–14% 15%-19% *BMI ≥30, or ~ 30 lbs. overweight for 5’ 4” person) Source: Behavioral Risk Factor Surveillance System, CDC

•  Diabetes •  Heart attack •  Stroke •  Premature death

Chronic Disease

Last Pole Poll

% of Workforce

3x to 10x more unhealthy days/month

Multiple Risk Factors

Heart Disease •  Obesity •  Tobacco use •  High blood pressure •  High cholesterol •  Inactivity •  Stress

63% not engaged

24% disengaged

-‐60 -‐50 -‐40 -‐30 -‐20 -‐10 0 10 20 30

Absenteeism

Turnover

Shrinkage

Safety Incidents

Patient Safety Incidents

Quality (defects)

Customer

Productivity

Profitability

Engagement

Impact

Gallup 2013 “State of the American Workforce Report”

Engaged

Disengaged

Exercise 3x/week

They Cost Less

Evaluation of the Relationship Between Individual Well-Being and Future Health Care Utilization and Cost. Pop Health Management, 2012.

Admissions/ER

66% Prescriptions

60% Medical

+ 10% Well-Being =

- 5% Absences

-  24% Presenteeism

+ 5% Performance

+ 6% “Best Work Days”

Year 1

Year 5+ 52% 84%

Reduced Health Risks

ROI = 144% to 3,000%

Only 11%

Nourishment.

Light Fitness

Comfort

Delos Well Building Standard ®

•  Focused Mind •  Sustained Energy •  Healthy Weight •  Rest & Regeneration •  Stress & Mood Management •  Longevity •  Growth & Development •  Enhanced Beauty •  Enhanced Vitality •  Immune & Microbiome Support •  Natural Alignment

Air –  Healthy HVAC –  Materials Red List –  Humidity Control

Water –  Impurity Reduction –  Water Infusions

Nourishment –  Nutrient Bioavailability –  Antioxidant Availability –  Botanics –  Nutrition and Diet

Information –  Hydration Station

Light –  UV Management –  Light Therapy –  Window Performance &

Design

–  Automated Lighting Controls

Fitness –  Alexander Technique –  Exercise Support –  Workplace Exercise

Comfort –  Ergonomics –  Sound –  Vibration Control –  EMF Protection –  Surface Bioload –  Heat

Mind –  Intelligent Monitoring –  Relaxation Support –  Wellness Concierge

Data: Well™ Features

PHYSIOLOGICAL lighting, temperature, food, movement, air quality, hydration

noise, privacy, choice, stress, toxins, work-life balance,

access to healthcare, control, ergonomics

social needs, team dynamics, visuals, brand, culture, values,

pride, contribution connection, training, tools,

respect, trust, autonomy, highest and best use

Belongingness

•  Social Needs •  Team Dynamics •  Visuals •  Brand •  Culture •  Values •  Pride •  Contribution •  Connection •  Training •  Tools

Esteem

•  Respect •  Trust •  Autonomy •  Highest and Best

PHYSIOLOGICAL

CALORIE FREE CHOCOLATE &

FAT FREE PIZZA

Let us help you make the business case for your clients. Time to

Free Resources From Global Workplace Analy5cs

•  Employee Workplace Savings Calculator™ •  Employer/Environmental Savings Calculator •  ROI White Papers •  Results-‐Based Management White Paper •  Various PresentaCons Email Kate@GlobalWorkplaceAnalyCcs.com

Stay in Touch!

Kate Lister President Global Workplace Analytics Kate@GlobalWorkplaceAnalytics.com

Kate North VP, Global Development e-Work.com Kate.North@e-Work.com

FutureWorkforce LinkedIn

WEWorkplace LinkedIn

Resources

Integrating Human Capital Metrics to Support Workplace Change

August

Webinar

Tuesday,

August 26th

11:00 EST

Dr. Anita Kamouri, Founder

Iometrics, Inc.

We will explore how to use human

capital metrics to create a balanced business case for

workplace change.

World Workplace Sept 16th – 19th in New Orleans WE Master Class

Full Workplace Track Launch of WE

Thank you! We welcome your feedback

Kate North

512 750 3347 kate.north@e-Work.com

the roi of workplace well-being

poor health costs

direct costs of wellness

health affairs

medical costs

modifiable health risk

world health organization

social wellbeing

person source

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