team 7 marjaana kivioja marcos räisänen satu seppä tiina timonen rami virtanen
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Team 7
Marjaana Kivioja
Marcos Räisänen
Satu Seppä
Tiina Timonen
Rami Virtanen
Qualifications• CEO
– leadership, strategy, knowledge about the company, communication, teamwork, analytical and language skills
• Functional Managers
– communication, interpersonal and functional planning skills (HRM, Finance, Marketing, and Operations), ability to work under pressure
Qualifications
• Country Managers
– familiarity with local policies, culture, and language, communication, interpersonal skills
• Regional Managers
– familiarity with local policies, culture, and language, communication, interpersonal skills
Qualifications
• Facility Manager– individual and team work abilities, organizing
and leadership skills, communication
• Assistant Facility Managers– readiness to learn, motivation, team working
ability
Selection process
Initial interview in HR Dep.
Employment tests
Background investigation
Supervisory interview
Medical examination
Preliminary selection in HR Dep.
Application Review
Hiring decisionNB: an applicant may be rejected after any step in the process
Selection Process
Application Review
Application Review
• Review of applications and resumes
• Put candidates in order of best qualified
• Select the most appropriate applicants
Selection Process
Application Review
Initial interview in HR department
Initial interview in HR Department
• Highly Structured Interview– Questions Based on Job Requirements – Distinct Types of Questions – Sample Good Responses– Multiple Raters– Consistency Applied– Documentation– “Fostered by EEO Requirements”
Types of Interview Questions
WARM-UP QUESTIONS e.g .What made you apply for this position?WORK HISTORY e.g. What special aspects of your work experience have prepared you for this job?JOB PERFORMANCE e.g. Everyone has strengths & weaknesses as workers. What are your strong points for this job? EDUCATION e.g. What special aspects of your education or training have prepared you for this job?CAREER GOALS e.g. What is your long-term employment or career objective?SELF-ASSESSMENT e.g. What kind of things do you feel most confident in doing?MOTIVATION e.g. What is your professional goal?WORK STANDARDS e.g. What are your standards of success in your job?LEADERSHIP e.g. What approach do you take in getting your people to accept your ideas or department goals?
Selection Process
Application Review
Initial interview in HR Dep.
Employment tests
Employment tests
• Perform psychological and honesty tests
• Teamwork ability tests
• Good predictor of job performance
Selection Process
Application Review
Initial interview in HR Dep.
Employment tests
Background investigation
Background investigation
• Check references and work history
• Good citizen (criminal record)
• Reliability of applicant
• Information will be obtained from:– former employers– school, college, university officials– credit bureaus– individuals named as references
Selection Process
Application Review
Initial interview in HR Dep.
Employment tests
Background investigation
Preliminary selection in HR Dep.
Preliminary Selection in HR Dep.
• Ranking of applicants based on previous processes
• Select the best candidates for “second” round
Selection process
Application Review
Initial interview in HR Dep.
Employment tests
Background investigation
Preliminary selection in HR Dep.
Supervisory interview
Supervisory Interview
• In depth panel interview, behavioral type questions (conducted by closest supervisor, consultant and representative of HR department )
• Multiple opinions
• In depth knowledge about applicants behavior and decision making capabilities
Selection Process
Application Review
Initial interview in HR Dep.
Employment tests
Background investigation
Preliminary selection in HR Dep.
Supervisory interview
Medical examination
Medical examination
• Given to ensure that the health of an applicant is adequate to meet the job requirements
• Test held by professional medical institution
• Protection against possible later law suits
• Can be costly
Selection Process
Initial interview in HR Dep.
Employment tests
Background investigation
Supervisory interview
Medical examination
Preliminary selection in HR Dep.
Application Review
Hiring decision
Hiring Decision
• Goal of the whole application process (most important step)
• Final decision based on all steps of the selection process
Selection Process Tasks: Functional, Country and Regional Managers
Positions
Outsourced
Outsourced
Outsourced
Outsourced
Outsourced
HQ
Outsourced
HQ
Application Screening
Initial Interview
Employment Tests
Background Investigation
Preliminary Selection
Supervisory Interview
Medical Examination
Hiring Decision
Selection Process Tasks
• CEO– elected by Executive Board of Directors
• Facility and Assistant Facility Managers– conducted by closest supervisor and
representative of HR department
Cost
• Partnership with global consulting agency
• Outsourcing selection process reduces personnel needs and expenses in HR department
• Selection methods are designed to reflect the importance of specific position
• Opportunity Cost
Validity and Reliability
• The combination of the different steps in the selection process will assure that each applicant’s characteristics are correctly evaluated
• Reliability– More than one interviewer at supervisory
interview– Standardization e.g. BP employment test
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