streamline your cleaning operation 2 · optimized staffing levels. equipment & chemicals ....

Streamline Your

Cleaning Operation 2.0

Presented by

June 23, 2016

The Value of Clean

Streamline Your Cleaning

Sustainable Cleaning

Equipment and Chemicals

WHAT YOU’LL SEE TODAY

The Cost of Cleaning

OUR EXPERT

Dave Frank, president of the American

Institute for Cleaning Sciences (AICS)

With more than 40 years of experience, Dave

is a leading authority, serving facility service

providers, distributors and manufacturers and

is an active member and frequent speaker for

ISSA, APPA, EPA and US Green Building

Council.

The Value of Clean

Cleanliness is the first thing people notice

THE VALUE OF CLEAN

Clean &

Disinfect/Sanitize

bathroom with no

toilet paper on the

floor

Floors are shiny

and bright

KILLING GERMS AND FIRST

IMPRESSIONS

Wash, Rinse and

Sanitize properly

Disinfect/Sanitize

Hard Surfaces

78% of cleaning operations decision makers say that they, or the people

they report to, have been under pressure to keep operating costs down

over the last 12 months

CLEANING INDUSTRY

INSIGHTS SURVEY

2015 P&G Professional Cleaning Industry Insights Survey

Some Pressure

Extreme Pressure

Not Much Pressure

No Pressure

• Nearly 60% say their company is

doing more with less when it

comes to staffing

• 82% rate their cleaning operation

as somewhat or extremely efficient

• Top three challenges when

managing a cleaning staff reported

as:

- Quality of work

- Lack of

interest/motivation/dedication

- Employee turnover

CLEANING INDUSTRY

INSIGHTS SURVEY

2015 P&G Professional Cleaning Industry Insights Survey

PROTECTING YOUR

REPUTATION

Not only is clean noticeable, it really is a

valuable investment. Clean affects how

your customers perceive you and their

likelihood to return, or go elsewhere.

All business segments have

unique conditions, but the

principles of streamlining a

cleaning operation has universal

applications

The Cost of

Cleaning

CLEANING COSTS

Maintenance & Operations

BudgetCleaning Budget

WORKLOADING

METHODOLOGY

1.Reduce the task frequency

2.Eliminate the task

3.Mechanize the task

4.Improve the process

5.Product innovation

COST CONTAINMENT

Burnish2%

Dusting3%

Dust Mop4%

Detail Vacuum6%

Auto Scrub8%

Restroom16%

Trash16%

Traffic Vacuum45%

Other77%

LABOR COST BY ACTIVITY

$- $20,000 $40,000 $60,000 $80,000 $100,000

Zone Cleaning Model 1

Zone Cleaning Model 2

Specialist Cleaning Model 3

$96,083

$82,404

$64,796

OPTIMIZED STAFFING LEVELS

Equipment &

Chemicals

Things to consider:

• Product performance

• Productivity impact

• Cleaning Worker safety

• Easy training

• Environmental impact

USING THE RIGHT EQUIPMENT

AND CHEMICALS

• Door handle and plates

• Toilet Seats

• Urinals

• Partition

• Partition levers

• Faucets and sinks

• Flushing levers

• Counters

• Dispensers

- Soap

- Paper

- Feminine hygiene

Helpful Tip:

The more times someone

touches a contaminated

surface and then touches

areas on their face (eyes,

nose or mouth), the greater

the chance for

transmission of human

microbial pathogens.Source: CDC

HIGHLY TOUCHED OBJECTS

(HTO)

FOUR CORNERSTONES OF

CLEANING

Stopping soils

from entering the

facility

Interim Restorative

Appearance

based cleaning

Reoccurring

Tasks

Preventive Daily

Restoration

cleaning

Streamline Your

Cleaning

• Cleaning forensics

• What are the gaps?

• Diagnose the problem

• Resolve the issue

• Provide performance solutions

EMPLOYEE PRODUCTIVITY

• Less is better

• Define expectations

• Visual communication

• Intuitive products and tools

• Color coded tools

PRINCIPLE OF SIMPLIFICATION

Sanitary Restroom Specialty Cleaning

General / User SpecificFood Service Areas

Global Color-coded Guidelines

Best Practices Tip:

Standardized products and

procedures reduce

confusion.

• Importance of step-by-step

instruction

• Necessary products

• Complimentary cleaning tools

• Safety PPE

• Bilingual

SIMPLIFIED PROCEDURES

• Reduce germ transmission

• Meet hygiene and sanitation

standards

• Meet appearance expectations

• Increase productivity

• Avoid costly rework

PROVEN PERFORMANCE

Best Practices Tip:Primary objective should be to

always clean for health first.

• Zone Cleaning

• Team Cleaning

• Blended Cleaning

• Day Cleaning

• Cooperative Cleaning

• Skip Cleaning

CLEANING SYSTEM DESIGN

• Written hazard communication

plan

• SDS readily available

• Chemical inventory

• Trained employees

• Chemical container labeling

• Chemicals shall be used in a

safe and proper manner

following manufacturer’s

instructions

COMPLIANCE

Source: 29 CFR 1910.1200

P&G PROFESSIONAL

UNIVERSITY

Benefits

• Free training that provides CEUs

• www.pgpro.com/University

Professional Development Section

• Written and video-based educational content

• Students can test their knowledge

Resource Library

• Industry-related articles and expert insights

Product & Procedures Section

• Leads end-users to P&G Professional’s catalog of hands-on training tools

Sustainable

Cleaning

SUSTAINABLE CLEANING

Social

EnvironmentalEconomic

Social

Improve occupant wellness,

worker safety and facility

appearance

Environmental

Conserve water, energy

and other natural

resources while

reducing waste

Economic

Source reduction of

consumables, increased

worker productivity and

lower facility maintenance

costs

P&G Professional is reinforcing our Sustainability

Commitment to businesses with the Green

Guarantee across all of our products.

P&G PROFESSIONAL

SUSTAINABLE PRODUCTS

For more information go to www.pgpro.com/tidecoldwater

We deliver sustainability that Touches Lives of

Professionals, their Staff and their Patrons.

We make every day a little bit better thorough

our Green Guarantee.

What this means:

Products and programs that make a real-world

and meaningful difference to the environment…

… through the superior performance and safety

you expect from P&G Professional!

P&G PROFESSIONAL

SUSTAINABLE PRODUCTS

Lower

Energy

Costs

Lower

Transportation

Costs

Fewer

Products

Needed

Lower

Carbon

Emissions

Less

Packaging

Conserving

Water

Tide Pods

Dawn Professional

Pot & Pan Dish Soap

Spic n Span

P&G Pro Line

Finished Floor Cleaner

Tide Coldwater • 75% Energy Cost reduction

• 40% reduction in Water usage

• 15% reduction in Linen Replacement

• Approx. 50% less weight*

• 58% more dishes per sink **

• 38% fewer sink changeovers **

• 3 in 1 formula - one product for more

jobs

• Removes up to 59% more soil ***

• 256x Concentrate

A few examples of how our products deliver against our Sustainability commitments

For more information visit www.pgpro.com

or call (800) 332-7787 or 888-4PGProline

(474-4465)

QUESTIONS AND ANSWERS