six thinking hats final ppt

Different People, Different Views!

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What is parallel thinking?

At any moment everyone is looking in the same direction.

What is 6 Thinking Hats?

- Technique for effective meetings & problem solving.

- NOT “What is”

- “What can be”

- Experience & Intelligence of EVERYONE is used in EACH direction.

- Explore the subject! E.g. Court of Law

1

» Facts & Figures

» Neutral & Objective Eg. Computer

» E.g. Last month, there has been a 25% decrease in the sale of cheese pizzas, due to the inclination towards having a low fat diet.

» Two kinds of facts: - Checked facts - Unchecked (Believed) facts

Let’s put on the WHITE HAT !!!!!!!

» ““I feel”I feel”

» It gives opportunity to express: Feelings, It gives opportunity to express: Feelings, Emotions and Intuition (experience).Emotions and Intuition (experience).

» E.g. My red hat thinking tells me that you want to E.g. My red hat thinking tells me that you want to oppose the merger to preserve your job rather oppose the merger to preserve your job rather than to benefit the shareholders.than to benefit the shareholders.

» No justifications.

Let’s put on the RED HAT !!!!!!!

»NEGATIVE & PESSIMISTIC

»CAUTIOUS & CAREFUL

»HELPS IN DETECTING FLAWS

»LOGICAL

»OVERUSE OF BLACK HAT

Let’s put on the BLACK HAT !!!!!!!

»OPTIMISTIC

»SPECULATIVE POSITIVE

»CONSTRUCTIVE & GENERATIVE

»HOPE

EVERY CLOUD HAS A SILVER LINING

Let’s put on the YELLOW HAT !!!!!!!

» New Ideas, Concepts and Perception.

» New Approaches toward the problem.

» Change

» Alternatives and Options.

» Humor

» Beyond what is well known.

Let’s put on the GREEN HAT !!!!!!!

Let’s put on the BLUE HAT !!!!!!!» Instructions to think

» Organization of thought

» Control and Respect of the rules

» Right Questions

» Define the problem

» Define the Targets

» Explorative Questions

» Summaries and Conclusions

How to Use the Hat

Single Use

Sequence Use Evolving Sequence Preset Sequence

Group and Individual

Individual in Group

Rules to be followed while using hats

» Discipline

» Direction not description

» Timing

» No fixed sequence to follow.

» Blue hat should always be used both at beginning and at end.

Premise set-up of 6 Thinking Hats

Lets decode how Human mind functions.

Perspective about Six Thinking hats.

Leading corporations where practice of 6 Hats Thinking was a run-away success:

• IBM

• Statoil ( Norway)

• Siemens

• Ford

• McKinsey

• Ericsson

Advantages of adopting Six Hats method thinking

Focused Thinking

Emphasis on parallel thinking

Symbolic role

Transformer of personality

Removes ego

Saves time

Empowers organization

Manager’s Toolkit for Problem Solving

Six Thinking Hats

Problem Statement / Scenario

IT Manager identifies reduced productivity in his team

Few areas impacting productivity of the team

More working hours leading to fatigue

Tight schedule and missed deadlines

Difficulty in dealing with customer complaints

All these areas are related to Work Load Pressure

Approach to Problem SolvingApproach:1

Identify solutions to each of the problem

Approach:2

Identify problem based on facts

Analyze problem from various perspective

Generate ideas

Come to a consensus by the entire team and

select feasible solutionsLogically, Approach 2 is a better choiceLogically, Approach 2 is a better choice

A technique to adapt this approach is to use Six Thinking Hats A technique to adapt this approach is to use Six Thinking Hats

Using Six Thinking Hats

1. White Hat : Facts and Figures

Example of some information / data to be gathered :

1. No of defects, customer complaints

2. Overtime / weekends spent at work

3. Estimation & planning to identify missed deadlines

4. Business and technical knowledge of the team

2. Black Hat : Negatives of current scenario

1. Ineffective planning and estimation

2. Less members in the team than estimated

3. Lack of business knowledge training

Using Six Thinking Hats

3. Yellow Hat : Positives of current scenario

1. Team is technically sound

2. Good team work that can be enhanced further

4. Red Hat : Feelings of the team

1. Team Size should be increased

2. Target date should be extended

3. Allowance must be given for overtime

Using Six Thinking Hats

5. Green Hat : Solutions by creative thinking

1. ‘Work from home’ concept

2. Business Knowledge Training to be imparted

3. Daily interaction with customer to update project

4. Proper sharing of work load among existing team

Conclusion

Consensus from the team for the solution

Discuss suggestions as listed under Red and Green Hats

Analyze feasibility of each of the suggestion

Come to a consensus as agreed by all participants

Implement suggested solution/s

Track the problem scenario after implementation

Kinjal Davda 15

Preeti K 32

Anjali Mendhe 38

Chirag Joshi 28

Hemant 46

Shraddha Mudras 43

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