sfb prody 10 v6

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Productivity Performancea topic from the A2R Knowledge Library

A2R Consultancy Ltd

A2R delivers an ‘actions to results’ service

SFB_Prody_10_v6

A2R © 2010

A2R Consultancy Ltd

productivity performance where only two considerations apply

business is an integrated system &

change is a constant factor

A2R delivers an ‘actions to results’ service

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business & productivity

’the optimum results’

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approach andapplication

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the theory

reduction inheads for samework packets

same heads for an increase inwork packets

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other challenges?

increased work packets -v- reduced heads

reduced heads -v- revenue conflict

cost as a driver -v- resource need

etc ……….

the practice

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conflict of effort

‘static’ role

72%

28%

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conflict of effort

‘mobile’ role 61%

39%

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using productivityas a means of achieving the

competitive edge

competitive edge

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application

identify current performance

phase 1 - the benchmark

Phase 2 - the stretched target

the journey

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application

set benchmark target

set timeframe

declare incremental steps

implement performance regime

phase 1

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application

set stretched targets

set timeframe

declare incremental steps

implement performance regime

phase 2

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result

businessoperating

zone

productivity

time

benchmarktarget

stretchedtarget(s)

competitiveedgezone

Phase 1

Phase 2

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concept

productivity [P]

equates to

P = Ey + Es

productivity [P]

equates to

efficiency [Ey] & effectiveness [Es]

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interpretation

“doing things right”

efficiency [Ey] is

“doing the right things”

effectiveness [Es] is

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technologyapplied

management control

efficiency effectivenessdeliveryroutes?

primary

primarysecondary

secondary

allocation

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technologyapplied

management control

efficiency effectiveness

30%

35%25%

10%

deliveryeffort?

allocation

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implementation

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simple schema

productivity

function

role

productivity defined in both function and role

function embraces business processes

role embraces humanresources

outline

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simple schema

p[productivity]

[function]

f

r [role]

productivity [p]

function [f]

role [r]

outline

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complex model F

P

Esf

Eyf

R

Eyr

Esr

P(a)r

P(a)f

identify current effectiveness in function and role

identify current efficiency in function and role

results in identifying actual productivity present in the business

model

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integrated model

PGa

F

P

Esf

Eyf

R

Eyr

Esr

P(a)r

P(a)f P(f)r

P(f)f X project forecasted productivity in function

project forecasted productivity in role

conduct a productivity gap analysis between current and projected forecast position

P(f)f

P(f)r

PGa

X

model

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F

P

Esf

Eyf

R

Eyr

Esr

P(a)r

P(a)f P(f)r

P(f)f

PGa

X

gap analysis

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“teamwork can get you into places individuals can’t”

Coxswain - Cromer Lifeboat

A2R delivers an ‘actions to results’ service

A2R Consultancy Ltd

productivity performance