sap seminar prince

Prince BhanwraPrince BhanwraUniversity Roll No. 51403068

Computer Science & EngineeringGuru Nanak Dev Engineering College, Ludhiana-6

Automated Hardware Maintainance systemAutomated Hardware Maintainance system

HERO CYCLES Ltd. (C.R. DIVISION)

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GNDEC, Ludhiana-25/09/06, Slide 2

Company ProfileCompany Profile Hero started in 1956 as manufacturer of bicycle components.

In 1986 entered in GUINNESS BOOK OF RECORD for largest bicycle manufacturer of the world.

Currently producing 21500 bicycles per day.

Collaborations with world class manufacturers---HONDA MOTORS CO,JAPAN for front forks.

Group Turnover is Rs. 3000 Crore of which export share is more than 1 crore.

More than 20,000 employees of the group have vividly and continuously demonstrated that human endeavor can ceaselessly achieve excellence and distinction

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GNDEC, Ludhiana-25/09/06, Slide 3

SAP is SAP is ERPERP Software. Software.What is an ERP?What is an ERP?The dream…The dream…

• ERP attempts to integrate all departments and functions across a company onto a single computer system that can serve all those different department’s particular needs. • ERP automates the tasks involved in performing a business process• If installed correctly, it can have a tremendous payback.

Enterprise Resource Planning System

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Problems:Problems:Delays, lost orders, keying into different computer systems invites Errors

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All Requirements are handled by an integrated system. Thus reduces errors, redundancy and increases overall performance.

Front-Office Functions Back-Office Functions

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ERP evolution:ERP evolution:MRP1960-70’s:MRP1960-70’s: Inventory and process time reduction with new

production planning systems

MRP II1980’s:MRP II1980’s: Greater reductions due to the integration with accounting and human resource systems

ERP 1990’s:ERP 1990’s: Focused on clients. Real time transactions. Asset management

ERP Extended or ERP II2000’s:ERP Extended or ERP II2000’s: Focused on clients, optimizing the whole business network; including

suppliers and clients

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ERP evolution (II)ERP evolution (II)• Integrated systems that cover the firm’s entire value chainIntegrated systems that cover the firm’s entire value chain

– Industry oriented (specialized)

– Transition from an internal view of the firm to business network vision within the industry

• Electronic commerceElectronic commerce

– Developing html interfaces for the intranet/internet

– Supporting complete commercial transactions

• Applications with an object-oriented structureApplications with an object-oriented structure

– Transition from an highly integrated structure to modules with higher complementarily

– Plug & play facilities

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Functional EvolutionFunctional Evolution

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ERP Evolution: Meeting the ChallengesERP Evolution: Meeting the Challenges

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ERP System - Cost ComponentsERP System - Cost Components Software 30.2%

Consulting 24.1%

Hardware 17.8%

Implementation Team 13.5%

Training 10.9%

Other 3.50%

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GNDEC, Ludhiana-25/09/06, Slide 11

SAP 29 %

Oracle 10 %

Baan 5 %

J.D. Edwards 7 %

Peoplesoft 6 %

QAD 2 %

SSA/BPCS 2 %

Other packages 27 %

Commercial ERP Package ImplementedCommercial ERP Package Implemented

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GNDEC, Ludhiana-25/09/06, Slide 12

Evaluating SAP as an ERP Software Choice:Evaluating SAP as an ERP Software Choice:

There are more than 25 ERP software vendors but we will evaluate major 3

SAP

Oracle

BAAN

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GNDEC, Ludhiana-25/09/06, Slide 13

Evaluating SAP as an ERP Software Choice:Evaluating SAP as an ERP Software Choice:

• SAP

• Oldest and largest

• Presence for over 25 years

• Installed base of 20’000 worlds wide (in India around 200 sites)

• Oracle

• Entered ERP lately but emerged speedily

• 8000 sited worldwide and 80 sites in India

• BAAN

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SAP R/3 OverviewSAP R/3 OverviewSystems, Application & Products in Data Processing

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SAP R/3 - SAP R/3 - 3 Level Architecture3 Level Architecture

Presentation

SAP- Application

Database (Oracle)

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GNDEC, Ludhiana-25/09/06, Slide 16

SAP R/3SAP R/3 About every 6 months, they release a new

version 3.0 (Spring 1998)

3.1H (Fall 1998)

4.0 (Spring 1999)

4.6c—current

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Conceptual areas in R/3 systemConceptual areas in R/3 system Application Area

In application area, transactions are initiated for the functional area within R/3.

Basis area

In basis area, transactions can be run those monitor the R/3 system itself. Here many performances, tuning and database administration tools can be found.

Development workbench

Development workbench is used to create and test ABAP/4.0 programs.

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Unique FeaturesUnique Features Integration

Efficient Data Storage

High Data integrity

One point Data entry

Flexibility

Customize to fit your needs …implement best business practices

Interfaces with other tools & software

Scalability

Multiple HW/SW platforms

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GNDEC, Ludhiana-25/09/06, Slide 19

Unique FeaturesUnique Features Design

Designed for all types of businesses

Worldwide Usage It has multi-language supports

Multi-Currency

Govt. regulations & accounting requirements for various countries

Interactive Processing

Based on Open STANDARDS TCP/IP, EDI, OLE, ….

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GNDEC, Ludhiana-25/09/06, Slide 20

Disadvantages of SAPDisadvantages of SAP Expensive

Longer implementation time

Complex package

Shortage of trained & skilled people

Automated Hardware Automated Hardware Maintenance SystemMaintenance System

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Objectives of ProjectObjectives of Project AHMS covers all the activities in the process of

complaint handling from lodging to the dispatch of goods.

Main objectives of the project ‘AUTOMATED HARDWARE MAINTENANCE SYSTEM’ are given below: Lodging of the complaint that arrives.

Reporting the details of the complaint that have been lodged.

Determining the root cause and planning the actions to be taken for the complaint processing.

Maintaining the internal detail for the organization use.

Auto-generated messages guide the user at every step of the project.

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PurposePurpose This component contains functions for recording and

processing different types of problems.

You can use the notifications to analyze the recorded defects and monitor the correction of these problems. Such as

Complaints filed by customers

Complaints against vendors

Company-internal problems

Other user-specific problems

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FeaturesFeatures Describe a problem and identify the affected reference

objects (for example, material, vendor, manufacturer)

Record the names of all persons (partners) who are involved with the problem

Define processing parameters for the quality notification (for example, assigning a priority to the notification and specifying a time range within which the problem should be completed)

Record individual defect items that relate to the problem and analyze their causes

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FeaturesFeatures Specify the corrective actions to be taken (for example, tasks

that are implemented immediately or corrective tasks that are implemented after a thorough analysis of the defects)

Monitor the execution of corrective actions through a status management function

Log all activities that have been carried out for the problem

Record the nonconformity costs incurred while processing and correcting a problem

Print, fax, archive or export various types of reports (shop papers) that relate to the problem

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Process FlowProcess Flow Complaint concerning Hardware or Software failure is

filed in SAP.

Complaint is handled by maintenance department and appropriate action is taken.

When the customer returns the goods, you post the goods receipt in reference to the repair order. If you specified the notification number when you created the repair order, you can search for the repair order using the notification number.

You perform a technical check for the received goods and record any confirmed defects in the notification.

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FeasibilityFeasibility Technical

P3 Processor

128 RAM

40 GB HDD (all ready installed)

Economic

SAP (all ready installed in Hero Cycles - CR division)

Behavioral Feasibility

Training (all ready known to SAP – no extra training required)

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GNDEC, Ludhiana-25/09/06, Slide 28

Tables usedTables used ZLOGIN

Contains login information. E.g. Login ID and password.

ZDEPTART Details of department. E.g. Name, contact no, head name etc.

ZGATE_PASS Gates pass details.

ZPHARDPART Details of all Hardware Material.

ZCOMPLAINT Details of all complaints filed.

ZACTION Record of all Actions taken against all complaints registered.

ZUSER Details of all Employees working in the department and are going to register complaint (if encountered).

ZCUST Details of all Hardware Vendor(s) in maintenance department.

ZFEEDBACK Feedback of complaints handled.

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AuthenticationAuthentication

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Administrator Choice ScreenAdministrator Choice Screen

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Company Details ScreenCompany Details Screen

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Department Detail ScreenDepartment Detail Screen

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User Detail ScreenUser Detail Screen

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Hardware Details ScreenHardware Details Screen

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Complaint DetailsComplaint Details

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Gatepass ScreenGatepass Screen

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Bill DetailsBill Details

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REPORTSREPORTSDisplaying Available Stock

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Complaints RegisteredComplaints Registered

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Action Taken For Various ComplaintsAction Taken For Various Complaints

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GNDEC, Ludhiana-25/09/06, Slide 41

Feedback of Complaints RegisteredFeedback of Complaints Registered

??QueriesQueries

Thank youThank you