running a successful user workshop (uxpa)

Post on 16-Nov-2014

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For UX professionals, talking to real users is undoubtedly an important part of the process. Our clients are experts in their industries and we are experts in ours but the best way to learn what users do, think, and want is to ask them directly. In his talk Craig will share the secrest of how you can run effective user workshops. Craig Brewster is co-founder of a UK-based UX consultancy, your mum ux. He has been involved in digital media for over 15 years and a Senior UX Specialist for over five years.

TRANSCRIPT

www.yourmumux.co.uk

UXPA

Running a successful user workshop

Craig Brewster

www.yourmumux.co.uk

Why bother?

www.yourmumux.co.uk

My ten (ish) step guide

www.yourmumux.co.uk

1. No man is an island

www.yourmumux.co.uk

2. Recruit well

www.yourmumux.co.uk

3. Prepare your users

www.yourmumux.co.uk

4. Get the setting right

www.yourmumux.co.uk

5. Put your users at ease

www.yourmumux.co.uk

6. Get the blood pumping

www.yourmumux.co.uk

7. Control the flow…

www.yourmumux.co.uk

8. …but don’t hold the talking stick

www.yourmumux.co.uk

9. Record, record, record

www.yourmumux.co.uk

10. Avoid Verbositifcationisation

www.yourmumux.co.uk

1. No man is an island2. Recruit well3. Prepare your users4. Get the setting right5. Put your users at ease6. Get the blood pumping7. Control the flow…8. …but don’t hold the talking stick9. Record, record, record10. Avoid Verbositifcationisation

To recap craig@yourmumux.co.uk

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