running a successful user workshop (uxpa)

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www.yourmumux.co.uk UXPA Running a successful user workshop Craig Brewster

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Post on 16-Nov-2014

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For UX professionals, talking to real users is undoubtedly an important part of the process. Our clients are experts in their industries and we are experts in ours but the best way to learn what users do, think, and want is to ask them directly. In his talk Craig will share the secrest of how you can run effective user workshops. Craig Brewster is co-founder of a UK-based UX consultancy, your mum ux. He has been involved in digital media for over 15 years and a Senior UX Specialist for over five years.

TRANSCRIPT

Page 1: Running a successful user workshop (UXPA)

www.yourmumux.co.uk

UXPA

Running a successful user workshop

Craig Brewster

Page 2: Running a successful user workshop (UXPA)

www.yourmumux.co.uk

Why bother?

Page 3: Running a successful user workshop (UXPA)

www.yourmumux.co.uk

My ten (ish) step guide

Page 4: Running a successful user workshop (UXPA)

www.yourmumux.co.uk

1. No man is an island

Page 5: Running a successful user workshop (UXPA)

www.yourmumux.co.uk

2. Recruit well

Page 6: Running a successful user workshop (UXPA)

www.yourmumux.co.uk

3. Prepare your users

Page 7: Running a successful user workshop (UXPA)

www.yourmumux.co.uk

4. Get the setting right

Page 8: Running a successful user workshop (UXPA)

www.yourmumux.co.uk

5. Put your users at ease

Page 9: Running a successful user workshop (UXPA)

www.yourmumux.co.uk

6. Get the blood pumping

Page 10: Running a successful user workshop (UXPA)

www.yourmumux.co.uk

7. Control the flow…

Page 11: Running a successful user workshop (UXPA)

www.yourmumux.co.uk

8. …but don’t hold the talking stick

Page 12: Running a successful user workshop (UXPA)

www.yourmumux.co.uk

9. Record, record, record

Page 13: Running a successful user workshop (UXPA)

www.yourmumux.co.uk

10. Avoid Verbositifcationisation

Page 14: Running a successful user workshop (UXPA)

www.yourmumux.co.uk

1. No man is an island2. Recruit well3. Prepare your users4. Get the setting right5. Put your users at ease6. Get the blood pumping7. Control the flow…8. …but don’t hold the talking stick9. Record, record, record10. Avoid Verbositifcationisation

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