right time experiences

Mobile and Big Data Combine to Create Right Time Experiences

An Event with SAP and Lopez Research

Live Webinar October 4th, 2012 Register Now

© 2012 SAP AG. All rights reserved. 2

Featured Speaker

Maribel Lopez – Founder and Principal Analyst

• Maribel Lopez is the Principal Analyst for Lopez Research which provides market research, speaking and strategic consulting services.

• Before founding Lopez Research in 2008, Maribel worked at Motorola, IDC, Shiva Corporation, and Forrester

• Spent time analyzing mobile technologies and services, carrier network and service strategies, enterprise voice and data communications, and entertainment services.

• She currently focuses on the evolution on Mobile and its intersection with Cloud and Big Data.

© 2012 SAP AG. All rights reserved. 3

Mobile Delivers New Context

Collaboration

Augmented Reality

Payment

Location & Geofencing

QR Codes

Sensors

© 2012 SAP AG. All rights reserved. 4

Right – Time Experiences in the Real World

• Collaboration

• Process Acceleration and Automation

• Data Capture

• Customer Care

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© 2012 SAP AG. All rights reserved. 5

Right Time Experiences Exist Today!

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© 2012 SAP AG. All rights reserved. 6

Challenges with Right – Time Experiences

• What to mobilize?

• Building app development

• Defining a Big Data toolkit

• Making sense of data

• Turning data into action

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© 2012 SAP AG. All rights reserved. 7

Opportunities with Right – Time Experiences

• The Fours C’s

• Commerce

• Care

• Communications

• Concierge

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© 2012 SAP AG. All rights reserved. 8

Looking Toward the Future

• Timeline for convergence

• What’s beyond RTE?

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Join the Conversation

Right Time Experiences Webinar with Lopez Research and SAPThursday October 4th, 2012 Register now