right time experiences

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Mobile and Big Data Combine to Create Right Time Experiences An Event with SAP and Lopez Research Live Webinar October 4 th , 2012 Register Now

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Businesses like yours face a dynamic landscape where both customer and employee demands are changing. Customers expect companies to respond to issues and opportunities in real-time and employees expect access to meaningful information anytime. How does this apply to you? In this webinar you will explore How context can provide a new set of experiences for your customers How to combine information streams to learn more about your customers and partners How to provide your users with the right service at the right moment. Sign up for October 4th webinar here: http://spr.ly/RTE

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Page 1: Right Time Experiences

Mobile and Big Data Combine to Create Right Time Experiences

An Event with SAP and Lopez Research

Live Webinar October 4th, 2012 Register Now

Page 2: Right Time Experiences

© 2012 SAP AG. All rights reserved. 2

Featured Speaker

Maribel Lopez – Founder and Principal Analyst

• Maribel Lopez is the Principal Analyst for Lopez Research which provides market research, speaking and strategic consulting services.

• Before founding Lopez Research in 2008, Maribel worked at Motorola, IDC, Shiva Corporation, and Forrester

• Spent time analyzing mobile technologies and services, carrier network and service strategies, enterprise voice and data communications, and entertainment services.

• She currently focuses on the evolution on Mobile and its intersection with Cloud and Big Data.

Page 3: Right Time Experiences

© 2012 SAP AG. All rights reserved. 3

Mobile Delivers New Context

Collaboration

Augmented Reality

Payment

Location & Geofencing

QR Codes

Sensors

Page 4: Right Time Experiences

© 2012 SAP AG. All rights reserved. 4

Right – Time Experiences in the Real World

• Collaboration

• Process Acceleration and Automation

• Data Capture

• Customer Care

Register now for Live Webinar on Oct 4th, 2012

Page 5: Right Time Experiences

© 2012 SAP AG. All rights reserved. 5

Right Time Experiences Exist Today!

Register now for Live Webinar on Oct 4th, 2012

Page 6: Right Time Experiences

© 2012 SAP AG. All rights reserved. 6

Challenges with Right – Time Experiences

• What to mobilize?

• Building app development

• Defining a Big Data toolkit

• Making sense of data

• Turning data into action

Register now for Live Webinar on Oct 4th, 2012

Page 7: Right Time Experiences

© 2012 SAP AG. All rights reserved. 7

Opportunities with Right – Time Experiences

• The Fours C’s

• Commerce

• Care

• Communications

• Concierge

Register now for Live Webinar on Oct 4th, 2012

Page 8: Right Time Experiences

© 2012 SAP AG. All rights reserved. 8

Looking Toward the Future

• Timeline for convergence

• What’s beyond RTE?

Register now for Live Webinar on Oct 4th, 2012

Page 9: Right Time Experiences

Join the Conversation

Right Time Experiences Webinar with Lopez Research and SAPThursday October 4th, 2012 Register now