pre-launch intro to hiive systems - presented at media connect influcence forum 08

Introducing

Web-based Client & Task Management Software

Geoff McQueenManaging Director

Launching October 2008

Overview

Web-based client & task management software for service-based businesses

Two products:Affinity – Client Relationship ManagementGravity – Workflow & Business Process Management

New company, spun out from Internetrix, a Google Technology Partner

A start-up, but with clients, revenue & a track record

The Services Sector

The services sector makes up large % of economy

Only minority of industries in sector have quality management solutions; 'soft' industries ignored

Most businesses are left to make their own way with email, spreadsheets & accounting software

Existing products for managing/coordinating business are expensive, inflexible, ill-fitting

Affinity – Client Relationship Management

What makes Affinity different?We manage relationships, not just sales activities

Licenced to affordably allow all staff to get involved

We've focused on mitigating user rejection by:Using automation, particularly around email captureAdopting "social" mechanisms, like Client Profile & 'News Feed' (learning from experiences like Facebook)Support existing work habits, file formats, interfaces

Web-based, but can be hosted or installed.

Affinity – Client Relationship Management

Gravity – Workflow & Business Processes

What makes Gravity different?A solution for any business using spreadsheets for tracking 'where things are up to'

Fuses complex project management with inflexible business process management

Completely client-configurable business rules: no developer or tech skills req'd, so support innovation

Licenced to affordably allow all staff to get involved

Also web-based, but can be hosted or installed

Conclusion

Service sector is large & important, but many industries are stuck using Excel to manage their operations

Traditionally, ICT hasn't done well with the 'soft' stuff – time, relationships, etc – core to services

Affinity and Gravity from Hiive Systems provide an easy to use, affordable and proven solution to the challenges of service businesses, bringing Enterprise 2.0 to Client and Task Management

More Info

Will be doing live demos in the EXPO area after break

Register for pre-launch info @ hiivesystems.com

Contact details:Email: geoff.mcqueen@hiivesystems.comPhone: 1800 007 581Twitter: www.twitter.com/hiive/Skype: geoffmcqueen

Will be here for the whole weekend; 0414 678 466