pre-launch intro to hiive systems - presented at media connect influcence forum 08
DESCRIPTION
Presentation introducing Hiive Systems to the assembled audience at Influence Forum 08, in the Hunter Valley, September 21-22 2008TRANSCRIPT
Introducing
Web-based Client & Task Management Software
Geoff McQueenManaging Director
Launching October 2008
Overview
Web-based client & task management software for service-based businesses
Two products:Affinity – Client Relationship ManagementGravity – Workflow & Business Process Management
New company, spun out from Internetrix, a Google Technology Partner
A start-up, but with clients, revenue & a track record
The Services Sector
The services sector makes up large % of economy
Only minority of industries in sector have quality management solutions; 'soft' industries ignored
Most businesses are left to make their own way with email, spreadsheets & accounting software
Existing products for managing/coordinating business are expensive, inflexible, ill-fitting
Affinity – Client Relationship Management
What makes Affinity different?We manage relationships, not just sales activities
Licenced to affordably allow all staff to get involved
We've focused on mitigating user rejection by:Using automation, particularly around email captureAdopting "social" mechanisms, like Client Profile & 'News Feed' (learning from experiences like Facebook)Support existing work habits, file formats, interfaces
Web-based, but can be hosted or installed.
Affinity – Client Relationship Management
Gravity – Workflow & Business Processes
What makes Gravity different?A solution for any business using spreadsheets for tracking 'where things are up to'
Fuses complex project management with inflexible business process management
Completely client-configurable business rules: no developer or tech skills req'd, so support innovation
Licenced to affordably allow all staff to get involved
Also web-based, but can be hosted or installed
Conclusion
Service sector is large & important, but many industries are stuck using Excel to manage their operations
Traditionally, ICT hasn't done well with the 'soft' stuff – time, relationships, etc – core to services
Affinity and Gravity from Hiive Systems provide an easy to use, affordable and proven solution to the challenges of service businesses, bringing Enterprise 2.0 to Client and Task Management
More Info
Will be doing live demos in the EXPO area after break
Register for pre-launch info @ hiivesystems.com
Contact details:Email: [email protected]: 1800 007 581Twitter: www.twitter.com/hiive/Skype: geoffmcqueen
Will be here for the whole weekend; 0414 678 466