pa general process
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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
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People@ Coordination TeamJuly, 2012
Professional Accreditation General Process
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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
AGENDA1. Major steps2. Accreditation decision scenarios3. Submission periods4. Main roles of stakeholders5. How to request a training equivalence
COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
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Apply in the On-
line Application
tool
Perform development plan
Perform your
Competency Self-
Assessment
(0 to 5 scale)
scenario A: Your application file is assessed by your
manager and HR
651
Go/No Go from PA local
coordination team
Perform your Gap Analysis.
Create your personalize
d Developmen
t Plan
Validationfrom
manager
42GET
ACCREDITED
Validate your self-
assessment &
development plan with
your manager
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PRE-REQUISITE PHASE ACCREDITATION DECISION
APPLICATION PHASE DEVELOPMENT
Pre-validation Application file :
1. Check access criteria / eligibility
2. Check elements included in the file
3. Manage next steps
Manager engages andsupports the employee
1. What’s new in the Accreditation processSix Steps for Accreditation Program
Employee owns her/hisdevelopment
Decision
Progressive building of your application file:
1. collect all necessary information (details on the track record, endorsement, …)
2. in case of competency gap detected, work on your own development plan :
Training courses registration to F2F
classes through the Global Contact Center
scenario B: Your accreditation
file is assessed by a review board
scenario C: You are assessed by a jury on the basis
of your accreditation presentation
NEW
New
New
3 | Professional Accreditation General Process | 2012
1. Professional Accreditation – Major Steps 1/2
NEW
Visit the Professional Accreditation webpage http://all.alcatel-lucent.com/static/learning/prof_acc/ - There you will find all documents related to professional Accreditation program. First go to the resource section where you will find all material related to the global program, Then go to the scroll down menu, select your job and region and you will find the list of
learning resources and supporting document specific to your job Download the Accreditation Guide and Application file. Read it carefully so that you know what
it takes to be accredited.Go To Our Talent for Competency self-assessment / Development plan, and to register to the Learning Track in the LMS In Our Talent, the employee performs her/his competency self-assessment, performs
her/his gap analysis related to the job role and adds to her/his development plan the Professional Accreditation Program corresponding to her/his job
The manager validates the self-assessment and development plan By clicking on the selected Accreditation Program, the employee will access the LMS
through the link in OurTalent The employee registers to the related certification in the LMS and attends required
trainings as part of the learning track specific to her/his job (manager approval is required for each training registration)
Fast Track : In case employee has followed similar course it is possible to get an equivalency (see more info at the end of this section)
More info on Our Talent usage: click HERE 4 | Professional Accreditation General Process | 2012
Go To the Application tool Register to the program in the Application tool (See guideline here) In this site, the employee will first upload her/his CV and motivation letter in order that
her/his eligibility to be checked The employee will post its application file for review when completed
Development phase In this phase the candidate is asked to collect all necessary information to build the best
Application file he can (details on the track record, endorsement,…) Depending on the competency gap analysis, if any gaps are detected, the candidate
works on its own development plan : attending mandatory/recommended training courses , being formally mentored,…
E-Learning can be launched directly from the LMS, without manager approval (free of charge)
To register to classroom courses (Virtual and Face-To-Face), call the ALUniv Global Contact center
Jury/Board/HR & Manager Review (according to Job) The candidate has to prepare a presentation on her/his involvement on a chosen project
(for scenario B,C only) Depending on the Job (see next slide), decision of accreditation is taken by either Jury,
Review Board or by HR & Manager
1. Professional Accreditation – Major Steps 2/2
5 | Professional Accreditation General Process | 2012
Professional Accreditation – Major Steps from the tools point of view
Step Tool Section in the tool Link to tutorials
1Perform competency self assessment based on the job profile
Our Talent Review
Our Talent - Tutorial2 Perform competency gap analysis Our Talent Career Plan /
Gap Analysis
3Create development plan and add in it the Professional Accreditation as a development activity
Our Talent Development Plan
4 Register to the LMS certification LMS MyCertification LMS part for PA- Tutorial
5Register on the On-Line Application tool and upload/update your application file
On-Line Application
toolNew Item On-Line tool - Tutorial
ALL End-to-end process from OT to LMS
OT/LMS PA program
support guideALL
Microsoft Office Word Document
NEW
For steps 1 and 3 the validation of the manager is required
6 | Professional Accreditation General Process | 2012
2. Accreditation Scenario / JobA : Decision by
HR & Manager
Candidate submits an application file
Line manager and HR representative assess candidate based on application file and job experience.
B : Decision by a Review Board
Candidate submits a documented presentation and has a 15’ face to face Q&A session with the review board
Presentation is based on own concrete experience in a customer’s case/project to demonstrate her/his professionalism in the job.
The review Board consists in Business Leaders N-3/N-4 and HR representatives. Line managers don’t participate to decision.
C : Decision by a Jury Board
Candidate presents orally in front of 2 Jury members .
2h presentation is based on own experience in a customer’s case/project to demonstrate his professionalism in the job
Jury members consist in one Business executive (N-2/N-3) and one HR representative outside candidate’s organization
PM Project ManagerIP Integration ProfessionalITP Integration Testing ProfessionalPAP Project Administration Professional PMO-P Project Management Office Professional
SPM Senior Project ManagerTPM Technical Project ManagerDA Domain ArchitectNPOP Network Planning and OptimisationPMO-M Project Management Office ManagerOM Order Management ProfessionalROM: Roll-out Manager
GPM General Project ManagerSA Solution ArchitectLTPM Lead Technical Project ManagerBC Business ConsultantBM Bid Manager NOSM Network Operation Supervisor Manager
NEW
7 | Professional Accreditation General Process | 2012
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
BCSA
GPMLTPMNOSM
BM
DANPOPSPMTPM
PMO-M
PMIPITPPAP
PMO-P
CB
Candidate’s submission for scenario A
Decision by HR&Manager assessment
Decision By Review # 1
Decision By Review # 2
Submission #1 Submission #2
A
C
B
Decisionby Jury # 1
Decision By Jury # 2
3. Two submission periods per year
8 | Professional Accreditation General Process | 2012
9 | Professional Accreditation General Process | 2012
Support/coaches candidate to prepare themselves (Jury dry-run, Review,..)
Participates to accreditation decision
Provides decision and feedbacks to employee
Support Employee & Manager to ensure candidate is ready and well prepared for success.
Confirm final submission in verifying that Accreditation file is complete and that candidate fulfills all accreditation criteria
Ensure manager and employees are informedand support them.
Coaches Employee as necessary (devt plan)
Support manager in Job mapping and enrolment decision
HR
HR/manager assessment : Decide with HR on the accreditation decision and informs candidate of decision.
Jury or review board : get prepared to answer questions on candidates
Support employee to build accreditation file
Review accreditation file, verify candidate is ready and approve accreditation submission.
Validates development plan
Validates course registration
Perform job mapping for employees
Confirm enrolment
Line M
anager
Jury : Finalize Jury presentation and prepare for jury.
Review board : Finalize review board presentation and prepares face-to-face Q&A session
HR/manager assessment : get prepared to answer questions.
Prepare complete accreditation application file once ready.
Present to managers and get his approval
Submit to HRs for final review
Builds development plan
Register to the LMS certification related to her/his job
Attends training
Is enrolled in Our Talent
Self assess own competencies
Employee
Accreditation decision
(depends on job)
4. Major steps and main roles of stakeholders
Job mapping enrolment
Development Training Submission to
accreditation
COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
5. How to request a training equivalence Case 1: the equivalence is already defined in the learning track
The equivalent courses already defined are listed under the icon in the learning track in the Professional Accreditation web page (as shown here above).
If you have followed one of these equivalent courses, your LMS certification will be automatically updated and the related learning item will be marked as completed.
No further action is required from you to validate the equivalence.
COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
5. How to request a training equivalence Case 2: the equivalence course is NOT mentioned in the learning track
I had a similar
training in the last few
years
ALU University Course• Reference of the course followed• Date
External Course• Name of the course followed• Date• Name and address of the training
provider• Program and objectives of the training• Course duration• Course mode (distance learning,
classroom, other..)• Certificate of participation if any
I send an exceptional equivalence request to the ALU
University Global
Contact Center
ALU University validates
the equivalenc
e
ALU University updates
LMS certificatio
n
ALU University EMPLOYEE
ALU University
analyzes the equivalence
request form
LEARNING TRACK
ALU University sends me
the confirmatio
n of the validation
ALU University rejects the
request
I register for the course
proposed in the
learning track
Some equivalencies are already defined in the learning track : Click here to check.
For a demand of exceptional equivalences, contact Alcatel-Lucent University GCC that commits to answer within 2 weeks for internal equivalence analysis & 1 month for external
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