organizational culture

Beslutsam

Organizational Culture

What is Culture?”How we do things around here” or

”Behavioral codes written in the walls”

”People copy, coach and correct eachother to fit into the collective Culture”

Why work with Culture?What got us here, won´t get us there

“The way we do things around here” determines behavior, and thus:

Performance and Turnover,Customer Satisfaction and Reputation,Market share CompetitivenessEmployee Retention, etc.

Beslutsam

10

20

30

40

50Clan Adhocracy

Hierarchy Market

Flexibility and freedom to act

Stability and control

External focus and differentiationInte

rnal

focu

s an

d in

tegr

atio

n

4 types of Culture

0

5

10

15

20

25

30 Flexibility

Adhocracy

External

Market

Stability

Hierarchy

Internal

Clan

Total

NOW PREF

Now Preferred

Clan 40,32 39,26

Adhocracy 26,02 27,41

Market 13,38 11,39

Hierarchy 20,28 21,94

100 100

Gap analysys between now and pref

Now what?

“The only thing of real importance that leaders do is to create and manage culture. If you do not manage culture, it manages you”

“The only thing of real importance that leaders do is to create and manage culture. If you do not manage culture, it manages you”

#Lesson in a tweet

“The only thing of real importance that leaders do is to create and manage culture. If you do not manage culture, it manages you”

#Lesson in a tweet