organizational culture
TRANSCRIPT
Beslutsam
Organizational Culture
What is Culture?”How we do things around here” or
”Behavioral codes written in the walls”
”People copy, coach and correct eachother to fit into the collective Culture”
Why work with Culture?What got us here, won´t get us there
“The way we do things around here” determines behavior, and thus:
Performance and Turnover,Customer Satisfaction and Reputation,Market share CompetitivenessEmployee Retention, etc.
Beslutsam
10
20
30
40
50Clan Adhocracy
Hierarchy Market
Flexibility and freedom to act
Stability and control
External focus and differentiationInte
rnal
focu
s an
d in
tegr
atio
n
4 types of Culture
0
5
10
15
20
25
30 Flexibility
Adhocracy
External
Market
Stability
Hierarchy
Internal
Clan
Total
NOW PREF
Now Preferred
Clan 40,32 39,26
Adhocracy 26,02 27,41
Market 13,38 11,39
Hierarchy 20,28 21,94
100 100
Gap analysys between now and pref
Now what?
“The only thing of real importance that leaders do is to create and manage culture. If you do not manage culture, it manages you”
“The only thing of real importance that leaders do is to create and manage culture. If you do not manage culture, it manages you”
#Lesson in a tweet
“The only thing of real importance that leaders do is to create and manage culture. If you do not manage culture, it manages you”
#Lesson in a tweet