nh homeless access survey
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NH Homeless Access SurveyCoordinated by NH Department of Health & Human Services
Bureau of Homeless & Housing Services
NH Homeless Access Survey
• Based on the Manchester Homeless Needs Assessment – Manchester Continuum of Care– Homeless Liaison Committee
• Data entry and analysis by: Tauna Sisco Ph.D., St Anselm College, Goffstown NH.
Participating schools• University of New Hampshire, Durham• University of New Hampshire, Manchester• Keene State College• Lakes Region Community College• New England College• New Hampshire Technical Institute, Concord• Rivier College• Nashua Community College• St. Anselm College
44
6
14 72
46 6
8
8
9
162
Map provided by DHHS/DCBCS/BBH/jh10/08/2010C:\MappingRequests\BureauHomelessHousing\SurveySites\SurveyData.mxd
Location of Responses to 2010Bureau of Homeless and Housing
Survey
22.5%
31.2%
46.3%
Location of Surveys Conductedby Continuum of Care
(n-231)
Number of Survey Responses from CenterContinuum of Care Areas
Manchester
Nashua
Balance of State
Manchester Respondents by Age (n=72)
19%14% 14%
25%17%
11%0% 0%
18-25 26-33 34-41 42-49 50-57 58-63 64-71 72-79
Nashua Respondents by Age (n=46)35%
28%
11%7%
13%4% 2% 0%
18-25 26-33 34-41 42-49 50-57 58-63 64-71 72-79
Balance of State by Age (n=112)24%
12%10%
22% 22%
7%2% 1%
18-25 26-33 34-41 42-49 50-57 58-63 64-71 72-79
Respondents, by age and region
•Statewide, 41% of all respondents were less than 34 years old.
Age: all regions (n=231)
0.4%
1%
8%
19%
20%
11%
16%
25%
72-79
64-71
58-63
50-57
42-49
34-41
26-33
18-25
Gender, by region
65% 75%57% 62%
34% 25%43% 37%
0%
20%
40%
60%
80%
100%
All regions(n=231)
Manchester(n=72)
Nashua (n=46) BoS (n=111)
Male Female
*One person identified as transgender
Race and Ethnicity
Statewide, 8% answered “yes” to Hispanic ethnicity.
Race of Homeless(n=231)
83%
6%
2%
3%
0%
6%
White
Black
Asian
Native American
Hawaiian/Pacific Islander
Other
Race of respondents: Manchester CoC (n=72)
78%
13%
3%
1%
0%
6%
White
Black
Asian
Native American
Hawaiian/PacificIslanderOther
Race of respondents: Nashua CoC (n=46) (None self id'd as Asian, or Native American)
91%
2%
0%
7%
White
Black
Hawaiian/PacificIslanderOther
Race of respondents: Balance of State CoC (n=112)
83%
4%
2%
4%
1%
6%
White
Black
Asian
Native American
Hawaiian/PacificIslanderOther
Respondents by race, by region.(n= 231: Manchester n=72; Nashua n=46; BoS n=112
83%
78%
91%83%
6%13%
2%4%
2%3%
2%
3%1%
4%
6% 6% 7% 6%
7%
1%0.43%
All regions Manchester Nashua BoS
White Black Asian Native American Hawaiian/Pacific Islander Other
"Were you ever in the armed forces?" (percents "yes" by region)
(n=229; Manchester n=72; Nashua n=45; BoS n=112)
13%15%
4%
16%
All regions Manchester Nashua BoS
Statewide, 62% reported their current episode of homelessness was less than 8 months
Length of time homeless, by region.(n= 231; Manchester n=67; Nashua n=44; BoS n=110)
19%
33%
10%6%
30%
24%
35%
10% 8%
23%
16%
38%
11%
0%
36%
18%
31%
11%7%
34%
1 month 2-4 months 5-7 months 8-10 months More than 10
All regions Manchester Nashua BoS
Location before homeless (Not including "out of state" or "Prison" (n=175)
4.0%
3.4%5.1%
4.6%
33.1%
14.9%
18.3%
9.7%
2.9%
4.0%
Belknap
Carroll
Cheshire
Grafton
N. Hillsborough
S. Hillsborough
Merrimack
Rockingham
Strafford
Sullivan
Location of surveys conducted, by County (n=231)
3.5%3.9%6.1%
3.5%
31.2%
22.5%
19.0%
7.8%
2.6%StraffordBelknapCheshireGraftonN. HillsboroughS. HillsboroughMerrimackRockinghamSullivan
Prior location before homeless; "Out of state" (n=51)
5.9%
2.0% 2.0% 2.0%3.9%
17.6%
2.0% 2.0%
11.8%
25.5%
3.9% 3.9%
7.8%
2.0% 2.0%3.9%
2.0%
0%
5%
10%
15%
20%
25%
30%
35%
Unable t
o Pay R
ent o
r Mortg
age
Evicti
on/Forec
losure
Unemploym
ent
Divorce
Family
Violence
Safet
y for M
yself
Safet
y for m
y child
ren
Argumen
t with
Frien
ds/Fam
ily
Perso
nal Illn
ess
Alcohol/D
rug use
Illness
/dea
th of Fam
ily mem
ber
Prison/Ja
ilOther
Q15: Why did you leave your home? (Categories overlap n=231)
Q15 "Why did you leave your home?", by gender (categories overlap, male=146, female = 78)
0%
5%
10%
15%
20%
25%
30%
35%
Men
Women
• Q15:Reason Became Homeless (other):• Disability• Roommates didn’t pay• Maternity leave• Break-up• Separation• Spouse Alcohol/drug abuse• Difficulty with girlfriend• Job loss• Landlord Dispute• Emancipated minor• Mom’s boyfriend abusive• Spouse/boyfriend
Primary Means of Transportation(Categories overlap n=231)
19%
67%
13%7%
29%
5% 3% 0%
Prior history of placement
16.5% of the 231 respondents stated that they were in state placement before age 18.
State Placement(Categories overlap n=38)
63%
24%
53%
29%18%
3%
18% 13% 11%
Previous State Placement Before 18 (Manchester n=67; Nashua n=44; BoS n=110)
19%
11%
18%
Manchester Nashua BoS
"Are you employed?", by region (n=225; Manchester n=70; Nashua n=45; BoS n=110)
0%
10%
20%
30%
40%
50%
60%
All Regions Manchester Nashua BoS
Length of time employed, by CoC(n=50; Manchester n=15; Nashua n=10; BoS n=25)
0%10%20%30%40%50%60%
One monthor less
2-4 months 5-7 months 8-10 months More than10 months
All Regions Manchester Nashua BoS
20.3% (47) of the 231 respondents stated that they were currently employed
10.8% (21) stated that they were working “off the books”
Employment, by type and region(n=53; Manchester n=14; Nashua n=9; BoS n=30)
0%10%20%30%40%50%60%
Full time Part time Day labor Seasonal Other
All Regions Manchester Nashua BoS
Education•61% said that they had 12 years or more of education
•39% had more than 12 years
•58% had a HS Diploma
•16% had a GED
•11.2% had a Post High School degree
•37% of respondents having some type of post-high school/GED additional school (college degree/vocational training/certification)
Level of education achieved, by region. (Categories overlap)
(n=187; M anchester n=63; Nashua n=42; BoS n=82)
0%
20%
40%
60%
80%
All Regions Manchester Nashua BoS
Hs diploma GED Post High Degree Vocational Training
Families and Children
• 24% had family members living with them right now• 60.2% said they have children.• Of those, 18.6% (n=40) had children living with them
“right now” (when surveyed).– of those,76.2% of women had children living with them
right now, and– 31.3% men had children living with them right now.
• 3.9% of women interviewed were pregnant right now.
Parents and Children, by region(Manchester n=70; Nashua n=45; BoS n= 111)
56% 56%68%
10%
36%
18%
Manchester Nashua BoS
Do you have Children? Are they with you now?
Q.18 Do you have children? (by gender & CoC)
56%
35%
62%56%
84%75%
Manchester Nashua BoS
Male Female
Do you have children?
29
10916
4230
Yes Yes
Male Female
Manchester Nashua BoS
How many children live with you right now?
31
3
0 0 01
0
9
42
0
5
0
9
31 1
One Two One Two Three Four
Male Female
Manchester Nashua BoS
How many children are living with you now?
(Manchester n=7; Nashua n=16; Bos n=20)
0%
86%
14%0% 0% 0%
63%
25%13%
0% 5%
65%
20%5% 5%
Zero
One
Two
Thre
e
Four
Zero
One
Two
Thre
e
Four
Zero
One
Two
Thre
e
Four
Manchester Nashua BoS
Daytime care for children, all CoCs(n=32)
38%
6%13%
3%
41%
Child
care
Head
star
t
Oth
erPr
esch
ool
Care
by
rela
tive/
frien
d
My
child
sta
ysw
ith m
e
Day time care for children (Manchester n=5; Nashua n=12; BoS n=15)
0% 0%
20% 20%
60% 58%
17%25%
0% 0%
33%
0% 0% 0%
67%
Child
care
Head
Sta
rt
Oth
erPr
esch
ool
Care
by
rela
tive/
frie
ndCh
ild st
ays
with
me
Child
care
Head
Sta
rt
Oth
erPr
esch
ool
Care
by
rela
tive/
frie
ndCh
ild st
ays
with
me
Child
care
Head
Sta
rt
Oth
erPr
esch
ool
Care
by
rela
tive/
frie
ndCh
ild st
ays
with
me
Manchester Nashua BoS
Criminal Record(n=231)
56%44%
No Yes
86% 14%
No Yes
Has Criminal Record affected housing?(n=96)
Legal History and Housing
Service access questions(1)-I do not need this service,
(2)-I have used this service,
(3)-I need this service, but have not been able to get it,
(4)- I didn’t know this service was available,
(5)-I would like to use this service but have not yet attempted to access it
(6)-I was told I wasn’t eligible for this service,
(7)-This service is not available where I live,
(8)-The service helped me,
(9)-I don’t have transportation,
(10)-Is there anything else that you want us to know about this service? (specify)
1.2. 3. 4. 5.
6. 7. 8. 9. 10. ___________
Respondents could make more than one selection.
I need this service, but have not been able to get it.
0%5%
10%15%20%25%30%35%40%45%
SSI/SSDI
TANF
Food s
tamps
Town W
elfare
Job T
rainin
g
Rent/U
tilitie
s
Homele
ss H
otline
Emergen
cy S
helte
r
Mental
Hea
lth
Sub. A
buse
Trea
tmen
t
Vets S
ervice
s
I used this service/This service helped me
0%10%20%30%40%50%60%70%80%
SSI/SSDI
TANF
Food s
tamps
Town W
elfare
Job T
rainin
g
Rent/U
tilitie
s
Homele
ss H
otline
Emergen
cy S
helte
r
Mental
Hea
lth
Sub. A
buse
Trea
tmen
t
Vets S
ervice
s
I used this service This service helped me
Manchester Mental Health Services (n= 24; categories may overlap)
17%4%
54%0%
4%4%4%
13%75%
4%
Anything more to know about thisservice?
I don't have transportationThis service helped me
This service is not available where I l iveI was told I wasn't eligible
I would l ike to use this service, but havenot attempt access
I didn't know this service was available
I need this service, but have not beenable to get it
I have used this serviceI do not need this service
Nashua Mental Health Services (n=26; categories may overlap)
4%0%
54%4%
0%15%
4%15%
81%4%
Anything more to know about thisservice?
I don't have transportationThis service helped me
This service is not available where I l iveI was told I wasn't eligible
I would l ike to use this service, but havenot attempt access
I didn't know this service was available
I need this service, but have not beenable to get it
I have used this serviceI do not need this service
BoS Mental Health Services (n= 46; categories may overlap)
33%2%
57%0%
4%4%
0%13%
57%4%
Anything more to know about thisservice?
I don't have transportationThis service helped me
This service is not available where I l iveI was told I wasn't eligible
I would like to use this service, but havenot attempt access
I didn't know this service was available
I need this service, but have not beenable to get it
I have used this serviceI do not need this service
Drug and Alcohol Services (categories overlap n=70)
41%
10%
50%
37%
66%
20%
Detox MethadoneTreatment
OutpatientTreatment
ResidentialCounseling
AA/NA Other
30% of the 231 respondents stated that they were involved in substance abuse treatment.
Selections about Drug/Alcohol Services (categories overlap, n=47)
8.5%
8.5%
55.3%
4.3%
0.0%
0.0%
0.0%
10.6%
59.6%
10.6%
...more you want us to know about this service?
I don't have transportation.
This service helped me.
This service is not available where I live.
I was told I wasn't eligible for this service.
...like to use, not yet attempted to access it.
I didn't know this service was available.
I need this service, but have not been able to get it.
I have used this service.
I do not need this service.
SSI/SSDI
0% 10% 20% 30% 40% 50% 60% 70%
Anything more to know about this service?
I don't have transportation
This service helped me
This service is not available where I live
I was told I wasn't eligible
I would like to use this service, but have not attempt access
I didn't know this service was available
I need this service, but have not been able to get it
I have used this service
I do not need this service
All Regions Manchester Nashua BoS
SSI/SSDI (categories overlap, n=226)
6.2%
1.3%
15.0%
0.4%
10.6%
6.2%
3.1%
17.3%
21.2%
47.3%
...more you want us to know about this service?
I don't have transportation.
This service helped me.
This service is not available where I live.
I was told I wasn't eligible for this service.
...like to use, not yet attempted to access it.
I didn't know this service was available.
I need this service, but have not been able to get it.
I have used this service.
I do not need this service.
TANF (categories overlap, n=223)
2.7%
0.0%
10.8%
0.0%
9.4%
2.2%
3.1%
2.7%
10.8%
1.8%
...more you want us to know about this service?
I don't have transportation.
This service helped me.
This service is not available where I live.
I was told I wasn't eligible for this service.
...like to use, not yet attempted to access it.
I didn't know this service was available.
I need this service, but have not been able to get it.
I have used this service.
I do not need this service.
TANF
0% 10% 20% 30% 40% 50% 60% 70% 80%
Anything more to know about this service?
I don't have transportation
This service helped me
This service is not available where I live
I was told I wasn't eligible
I would like to use this service, but have not attempt access
I didn't know this service was available
I need this service, but have not been able to get it
I have used this service
I do not need this service
Manchester Nashua BoS
Food Stamps(categories overlap, n=226)
7.1%
0.4%
46.5%
0.4%
4.0%
2.2%
0.9%
5.8%
65.5%
14.6%
...more you want us to know about this service?
I don't have transportation.
This service helped me.
This service is not available where I live.
I was told I wasn't eligible for this service.
...like to use, not yet attempted to access it.
I didn't know this service was available.
I need this service, but have not been able to get it.
I have used this service.
I do not need this service.
Food Stamps
0% 10% 20% 30% 40% 50% 60% 70% 80%
Anything more to know about this service?
I don't have transportation
This service helped me
This service is not available where I live
I was told I wasn't eligible
I would like to use this service, but have not attempt access
I didn't know this service was available
I need this service, but have not been able to get it
I have used this service
I do not need this service
Manchester Nashua BoS
Town/City Welfare(categories overlap, n=226)
6.6%
0.9%
17.7%
0.0%
7.5%
8.0%
3.5%
8.8%
28.3%
44.7%
...more you want us to know about this service?
I don't have transportation.
This service helped me.
This service is not available where I live.
I was told I wasn't eligible for this service.
...like to use, not yet attempted to access it.
I didn't know this service was available.
I need this service, but have not been able to get it.
I have used this service.
I do not need this service.
Town/city welfare
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
Anything more to know about this service?
I don't have transportation
This service helped me
This service is not available where I live
I was told I wasn't eligible
I would like to use this service, but have not attempt access
I didn't know this service was available
I need this service, but have not been able to get it
I have used this service
I do not need this service
Manchester Nashua BoS
Job Training(categories overlap, n=225)
5.3%
1.3%
7.6%
4.4%
3.1%
10.2%
4.4%
12.0%
20.0%
50.7%
...more you want us to know about this service?
I don't have transportation.
This service helped me.
This service is not available where I live.
I was told I wasn't eligible for this service.
...like to use, not yet attempted to access it.
I didn't know this service was available.
I need this service, but have not been able to get it.
I have used this service.
I do not need this service.
Job Training
0% 10% 20% 30% 40% 50% 60% 70%
Anything more to know about this service?
I don't have transportation
This service helped me
This service is not available where I live
I was told I wasn't eligible
I would like to use this service, but have not attempt access
I didn't know this service was available
I need this service, but have not been able to get it
I have used this service
I do not need this service
Manchester Nashua BoS
Domestic Abuse Services(categories overlap, n=227)
4.0%
0.4%
2.2%
0.4%
0.4%
0.4%
1.8%
1.8%
6.2%
89.0%
...more you want us to know about this service?
I don't have transportation.
This service helped me.
This service is not available where I live.
I was told I wasn't eligible for this service.
...like to use, not yet attempted to access it.
I didn't know this service was available.
I need this service, but have not been able to get it.
I have used this service.
I do not need this service.
Domestic Abuse Services
0%
0%
7%
0%
0%
0%
0%
11%
0%
89%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Anything more to know about this service?
I don't have transportation
This service helped me
This service is not available where I live
I was told I wasn't eligible
I would like to use this service, but have not attempt access
I didn't know this service was available
I need this service, but have not been able to get it
I have used this service
I do not need this service
Manchester Nashua BoS
Sexual Abuse Services (categories overlap, n=227)
0.9%
0.0%
2.6%
0.0%
0.0%
0.9%
0.4%
1.3%
5.3%
91.6%
...more you want us to know about this service?
I don't have transportation.
This service helped me.
This service is not available where I live.
I was told I wasn't eligible for this service.
...like to use, not yet attempted to access it.
I didn't know this service was available.
I need this service, but have not been able to get it.
I have used this service.
I do not need this service.
Sexual Abuse/Assault Services
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Anything more to know about this service?
I don't have transportation
This service helped me
This service is not available where I live
I was told I wasn't eligible
I would like to use this service, but have not attempt access
I didn't know this service was available
I need this service, but have not been able to get it
I have used this service
I do not need this service
Manchester Nashua BoS
HIV/AIDS Services (categories overlap, n=228)
0.9%
0.9%
0.9%
0.0%
0.0%
1.3%
2.6%
2.2%
2.2%
93.4%
...more you want us to know about this service?
I don't have transportation.
This service helped me.
This service is not available where I live.
I was told I wasn't eligible for this service.
...like to use, not yet attempted to access it.
I didn't know this service was available.
I need this service, but have not been able to get it.
I have used this service.
I do not need this service.
HIV/AIDS Services
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Anything more to know about this service?
I don't have transportation
This service helped me
This service is not available where I live
I was told I wasn't eligible
I would like to use this service, but have not attempt access
I didn't know this service was available
I need this service, but have not been able to get it
I have used this service
I do not need this service
Manchester Nashua BoS
Rent or Utilities Help (categories overlap, n=226)
2.7%
0.4%
12.8%
0.0%
1.8%
9.7%
5.8%
5.3%
22.6%
54.4%
...more you want us to know about this service?
I don't have transportation.
This service helped me.
This service is not available where I live.
I was told I wasn't eligible for this service.
...like to use, not yet attempted to access it.
I didn't know this service was available.
I need this service, but have not been able to get it.
I have used this service.
I do not need this service.
Help with rent/utilities
0% 10% 20% 30% 40% 50% 60% 70%
Anything more to know about this service?
I don't have transportation
This service helped me
This service is not available where I live
I was told I wasn't eligible
I would like to use this service, but have not attempt access
I didn't know this service was available
I need this service, but have not been able to get it
I have used this service
I do not need this service
Manchester Nashua BoS
Legal Services for landlord Disputes (categories overlap, n=225)
4.0%
0.0%
1.8%
0.0%
0.0%
3.1%
3.1%
2.2%
4.0%
89.3%
...more you want us to know about this service?
I don't have transportation.
This service helped me.
This service is not available where I live.
I was told I wasn't eligible for this service.
...like to use, not yet attempted to access it.
I didn't know this service was available.
I need this service, but have not been able to get it.
I have used this service.
I do not need this service.
Legal Services/Agency for landlord disputes
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Anything more to know about this service?
I don't have transportation
This service helped me
This service is not available where I live
I was told I wasn't eligible
I would like to use this service, but have not attempt access
I didn't know this service was available
I need this service, but have not been able to get it
I have used this service
I do not need this service
Manchester Nashua BoS
Homeless Hotline (categories overlap, n=222)
3.6%
0.0%
9.0%
0.0%
0.0%
3.2%
13.1%
1.4%
18.9%
64.4%
...more you want us to know about this service?
I don't have transportation.
This service helped me.
This service is not available where I live.
I was told I wasn't eligible for this service.
...like to use, not yet attempted to access it.
I didn't know this service was available.
I need this service, but have not been able to get it.
I have used this service.
I do not need this service.
NH Homeless Hotline
0% 10% 20% 30% 40% 50% 60% 70% 80%
Anything more to know about this service?
I don't have transportation
This service helped me
This service is not available where I live
I was told I wasn't eligible
I would like to use this service, but have not attempt access
I didn't know this service was available
I need this service, but have not been able to get it
I have used this service
I do not need this service
Manchester Nashua BoS
Emergency Shelter (categories overlap, n=221)
6.8%
0.5%
44.8%
4.1%
0.9%
2.3%
3.6%
1.8%
55.2%
28.5%
...more you want us to know about this service?
I don't have transportation.
This service helped me.
This service is not available where I live.
I was told I wasn't eligible for this service.
...like to use, not yet attempted to access it.
I didn't know this service was available.
I need this service, but have not been able to get it.
I have used this service.
I do not need this service.
Emergency Shelter
0% 10% 20% 30% 40% 50% 60% 70%
Anything more to know about this service?
I don't have transportation
This service helped me
This service is not available where I live
I was told I wasn't eligible
I would like to use this service, but have not attempt access
I didn't know this service was available
I need this service, but have not been able to get it
I have used this service
I do not need this service
Manchester Nashua BoS
Currently Receiving Mental Health Treatment (Man= 27; Nas=27; BoS=54)
44%
56%48%
52%46%
54%
No Yes No Yes No Yes
Manchester Nashua BoS
47% of 231 respondents stated that they were receiving mental health treatment.
Mental Health Service Selection(categories overlap n=96)
12.5%
4.2%
55.2%
1.0%
3.1%
8.3%
3.1%
14.6%
77.1%
4.2%
...more you want us to know about this service?
I don't have transportation.
This service helped me.
This service is not available where I live.
I was told I wasn't eligible for this service.
...like to use, not yet attempted to access it.
I didn't know this service was available.
I need this service, but have not been able to get it.
I have used this service.
I do not need this service.
Drug/Alcohol treatment by CoC
0% 10% 20% 30% 40% 50% 60% 70% 80%
Anything more to know about this service?
I don't have transportation
This service helped me
This service is not available where I live
I was told I wasn't eligible
I would like to use this service, but have not attempt access
I didn't know this service was available
I need this service, but have not been able to get it
I have used this service
I do not need this service
Manchester (n=19) Nashua (n=15) BoS (n=13)
Questions?
Suggestions?
Resources!
• NH DHHS; Bureau of Homeless & Housing Services: http://www.dhhs.nh.gov/dcbcs/bhhs/contact.htm– Bernie Bluhm: 271-8388 bbluhm@dhhs.state.nh.us
• NH Coalition to End Homelessness: http://www.home4hope.com/
• National Alliance to End Homelessness: http://www.endhomelessness.org
NH Homeless Access Survey
Thank you!
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