maximizing business productivity with technology

Who's Afraid of a Little Bitty Mouse?

Using Technology to Maximize Business

ProductivityDoug Lucy, Allegro

Consultants

Relief from allergies….

Allegro – keeping I.T in tuneAl – le –gro [ uh – ley – groh ]-adjective, adverbBrisk or rapid in tempo

• Founded in 1993• Richmond, DC, Norfolk• 35 programmers and DBAs• Support business and

government• Tailor software to meet the

needs of business

Agenda• What is available to help• How it can be used• Examples here in Richmond

Email• Primary communication

channel• Replaced faxes, physically-

mailed documents• PDF creator• Newsletters

Online email• Available anywhere• No PC

Email server• Exchange server• Outlook• Calendar• ActiveSync• PDA / SmartPhone

Email server integration

Online calendars• Reminders and Invites• Publish and subscribe• See “anywhere”

Evite and MeetUp• Manage event invitations• Adhoc subject meetings

IM or Instant messaging• Quick typed conversation• One-to-one or many• Less of an interruption

Keener Communications

Instant messaging• Multitaksing• AIM, Yahoo, Jabber, Pidgin

Instant messaging and SMS• SMS or “texting”• Short, quick messages• From

– Phones– PCs– Servers

Jott.com• Free voice transcription• And delivery

Conference calling• ConferenceCall.com• Meet without traveling• Avoid hassles• Cheap, easy

Audio and video conferencing• Mics and webcams are cheap• IM for audio and video easy• Example: Lawyer’s Staffing

Web conferencing• WebEx and GoToMyMeeting• Show app or PPT• Interaction• Recording

Remote assistance• Built into XP and Mac• Request help• Remote helpdesk• Show how-to

Screen recording• Camtasia and Wink• Training, procedures

Wiki• Wikipedia• Enterprise Wiki

La Difference

Spread knowledge

Spread the knowledge

Google docs and spreadsheets• Word processor and

spreadsheet• Available anywhere• Sharable

Blogs• Chronological

list of notes or comments

• Explain, comment or announce

Turnkey Promotions

Content management system• User-updateable website• Fresh info• Communicate

Intranet CMS or portal• Documents, policies, how-to’s

Customer portal• Self-service• Improve service, lower costs

Surveys• Gather info from a group• SurveyMonkey and Logic

Depot

Whiteboards and Pixid• Whiteboards are

communication• Avoid fancy solution

High score

Thanks!Contact info:

Doug Lucydlucy@allegroconsultants.com804-553-1130