lkce16 - kanban more than you think by wolfgang wiedenroth
Post on 13-Jan-2017
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The Kanban Methodmore than you think it is
So you are using Kanban?
“Scrum didn’t work for us!”“Why?”
“Too much interrupting work! Iterations didn’t fit.” “So?”
“We switched to Kanban!”“…”
interrupting work
interrupting work
too slow
bad qualityoverburden
blockedspecialization
no overviewwaiting on others
working on the wrong thingsmissed deadlines
low predictability
Lots of “Kanban” implementations we see are nothing but stickys on the wall
Backlog Development Done∞ 8
Proto-Kanban it’s a starter, follow me down the rabbit hole
Change Management Principles
1. Start with what you do now • Understanding current processes, as actually practiced • Respecting existing roles, responsibilities and job-title
2. Gain agreement to pursue improvement through evolutionary change
3. Encourage acts of leadership at all levels
Start with what you do now • Understanding current
processes, as actually practiced
• Respecting existing roles, responsibilities and job-title
Service Delivery Principles
1. Understand and focus on your customer’ needs and expectations
2. Manage the work and let people self-organize around it 3. Your organization is an ecosystem of interdependent
services steered by its policies, reflect regularly on their effectiveness and improve them
Understand and focus on your customer’ needs and expectations
Manage the work and let people self-organize around it
https://twitter.com/jchyip/status/791458422843510784
Your organization is an ecosystem of interdependent services steered by its policies…
…reflect regularly on their effectiveness and improve them
Gain agreement to pursue improvement through evolutionary change
Encourage acts of leadership at every level
Practices1. Visualize 2. Limit work-in-progress 3. Manage Flow 4. Make policies explicit 5. Implement feedback loops 6. Improve collaboratively, evolve experimentally
Visualize
Backlog Development Done∞ 8
Limit work-in-progress
Little’s Law
=øLead TimeøThroughput
øWIP
Lead Time
WIP
Throug
hput
5-15%Flusseffizienz
speed less Multitasking
better predictability
time to improve (slack time)
happier staff
better flow efficiency
Manage Flow
Demand
Capability
improve
lower failure-demandshape
Manage Flow
know how and when work arrivesknow the risk
know the costs
know the impact
know your customers, their expectations and needs
know what business you are inor you want to be in
assign class of service accordingly
Manage work, not people
Make policies explicit
Implement feedback loops
Kanban MeetingReplenishmentDelivery Planning
Meetingdailyit depends often weekly it depends
Kanban Cadences
Service Delivery Review
Operations Review
bi-weekly
monthlyStrategy Review
quarterly
Risk Review
monthly
Change
Information
Improve collaboratively, evolve experimentally
Customer
change
Employee Stakeholder
Kanban doesn’t give the answersbut asks a lot of questions
PR
IN
ZIP
IE
N
Das Kanbunny erklärt
Kanban
1. Beginne mit dem, was du jetzt tust:
Verstehe die gegenwärtigen Prozesse
und respektiere die bestehenden Rollen,
Verantwortlichkeiten und Job-Titel.
1. Visualisere
3. Manage Flow 5. Implementiere
Feedback-Zyklen
6. Verbessere kooperativ, entwickle experimentell
(mit Modellen der wissenschaftlichen Methode)
4. Mache Prozessregeln explizit
2. Limitiere Work in Progress (WiP)
2. Vereinbare, evolutionäre
Veränderung zu verfolgen.
1. Verstehe und fokussiere auf
die Bedürfnisse und
Erwartungen deiner Kunden.
3. Entwickle Strategien,
um den Wert für deine Kunden
und dich zu steigern.
2. Manage die Aufgaben;
lasse zu, dass die Menschen
sich darum selbstorganisieren.
Ch
an
gem
an
ag
em
en
tS
ervic
e D
eli
very
3. Fördere Führung auf allen
Ebenen der Organisation.
PR
AK
TIK
EN
Kanbunny_Deutsch_A1.indd 1 20.09.16 12:03
Adopt your own Kanbunny
at the it-agile booth
Kostenloser Cartoon: www.it-agile.de/justin
Kostenloser Cartoon: www.it-agile.de/justin
Thank you for listening!
Wolfgang Wiedenrothwolfgang.wiedenroth@it-agile.de
@wwiedenrothwww.agilemanic.com
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