leadership in your business ngphcc meeting 3.3.2016

LEADERSHIP IN YOUR BUSINESS

WHAT IS LEADERSHIP?

• MERRIAM-WEBSTER DEFINITION

1. THE OFFICE OR POSITION OR A LEADER

2. CAPACITY TO LEAD

3. THE ACT OR AN INSTANCE OF LEADING

WHY DO YOU NEED LEADERSHIP IN YOUR BUSINESSES?

• SIGNIFICANCE

• A LEADERLESS ORGANIZATION IS LIKE AN ARMY WITHOUT GENERALS

• SINGLE DIRECTIONS FOR ALL EMPLOYEES

• LEADERS ARE INVALUABLE FOR THE FOLLOWING

• NEW STRATEGIC DIRECTIONS

• MOTIVATING EMPLOYEES

• INCREASE DEDICATION TO THE ORGANIZATIONAL GOALS

WHY DO YOU NEED LEADERSHIP IN YOUR BUSINESSES?

• FUNCTIONS

• RESPONSIBLE FOR TRAINING

• SUPERVISION

• LEADERS MUST INSPIRE

• PROTECTING THE EMPLOYEES FROM INTERNAL AND EXTERNAL THREATES

TYPES OF LEADERSHIP STYLES

• LEADERS WITH COMMAND AND CONTROL

• FORMULATE IDEAS ON THEIR OWN AND DICTATE ACTIONS

• COLLABORATIVE LEADERS

• COME UP WITH IDEAS WITH ASSISTANCE OF EMPLOYEES OF ALL LEVELS

• NEITHER IS WRONG

TRAITS OF AN EFFECTIVE LEADER

• EMOTIONAL STABILITY:

GOOD LEADERS MUST BE ABLE TO TOLERATE FRUSTRATION AND STRESS. OVERALL, THEY MUST BE

WELL-ADJUSTED AND HAVE THE PSYCHOLOGICAL MATURITY TO DEAL WITH ANYTHING THEY

ARE REQUIRED TO FACE.

TRAITS OF AN EFFECTIVE LEADER

• DOMINANCE:

LEADERS ARE OFTEN COMPETITIVE, DECISIVE AND USUALLY ENJOY OVERCOMING OBSTACLES.

OVERALL, THEY ARE ASSERTIVE IN THEIR THINKING STYLE AS WELL AS THEIR ATTITUDE IN DEALING

WITH OTHERS.

TRAITS OF AN EFFECTIVE LEADER

• ENTHUSIASM:

LEADERS ARE USUALLY SEEN AS ACTIVE, EXPRESSIVE AND ENERGETIC. THEY ARE OFTEN VERY

OPTIMISTIC AND OPEN TO CHANGE. OVERALL, THEY ARE GENERALLY QUICK AND ALERT AND

TEND TO BE UNINHIBITED.

TRAITS OF AN EFFECTIVE LEADER

• CONSCIENTIOUSNESS:

LEADERS ARE OFTEN DOMINATED BY A SENSE OF DUTY AND TEND TO BE VERY EXACTING IN

CHARACTER. THEY USUALLY HAVE A VERY HIGH STANDARD OF EXCELLENCE AND AN INWARD

DESIRE TO DO THEIR BEST. THEY ALSO HAVE A NEED FOR ORDER AND TEND TO BE VERY SELF-

DISCIPLINED.

TRAITS OF AN EFFECTIVE LEADER

• SOCIAL BOLDNESS:

LEADERS TEND TO BE SPONTANEOUS RISK-TAKERS. THEY ARE USUALLY SOCIALLY AGGRESSIVE

AND GENERALLY THICK-SKINNED. OVERALL, THEY ARE RESPONSIVE TO OTHERS AND TEND TO BE

HIGH IN EMOTIONAL STAMINA.

TRAITS OF AN EFFECTIVE LEADER

• SELF-ASSURANCE:

SELF-CONFIDENCE AND RESILIENCY ARE COMMON TRAITS AMONG LEADERS. THEY TEND TO BE

FREE OF GUILT AND HAVE LITTLE OR NO NEED FOR APPROVAL. THEY ARE GENERALLY

UNAFFECTED BY PRIOR MISTAKES OR FAILURES.

TRAITS OF AN EFFECTIVE LEADER

• COMPULSIVENESS:

LEADERS ARE CONTROLLED AND VERY PRECISE IN THEIR SOCIAL INTERACTIONS. OVERALL, THEY

ARE VERY PROTECTIVE OF THEIR INTEGRITY AND REPUTATION AND CONSEQUENTLY TENDED TO

BE SOCIALLY AWARE AND CAREFUL, ABUNDANT IN FORESIGHT, AND VERY CAREFUL WHEN

MAKING DECISIONS OR DETERMINING SPECIFIC ACTIONS.

TRAITS OF AN EFFECTIVE LEADER

• INTUITIVENESS:

RAPID CHANGES IN THE WORLD TODAY, COMBINED WITH INFORMATION OVERLOAD RESULT IN

AN INABILITY TO KNOW EVERYTHING. IN OTHER WORDS, REASONING AND LOGIC WILL NOT

GET YOU THROUGH ALL SITUATIONS. IN FACT, MORE AND MORE LEADERS ARE LEARNING THE

VALUE OF USING THEIR INTUITION AND TRUSTING THEIR GUT WHEN MAKING DECISIONS.

TRAITS OF AN EFFECTIVE LEADER

• EMPATHY:

BEING ABLE TO PUT YOURSELF IN THE OTHER PERSON'S SHOES IS A KEY TRAIT OF LEADERS

TODAY. WITHOUT EMPATHY, YOU CAN'T BUILD TRUST; WITHOUT TRUST, YOU WILL NEVER BE ABLE

TO GET THE BEST EFFORT FROM YOUR EMPLOYEES.

TRAITS OF AN EFFECTIVE LEADER

• CHARISMA:

PEOPLE USUALLY PERCEIVE LEADERS AS LARGER THAN LIFE. CHARISMA PLAYS A LARGE PART IN

THIS PERCEPTION. LEADERS WHO HAVE CHARISMA ARE ABLE TO AROUSE STRONG EMOTIONS IN

THEIR EMPLOYEES BY DEFINING A VISION WHICH UNITES AND CAPTIVATES THEM. USING THIS

VISION, LEADERS MOTIVATE EMPLOYEES TO REACH TOWARD A FUTURE GOAL BY TYING THE

GOAL TO SUBSTANTIAL PERSONAL REWARDS AND VALUES

TRAITS OF AN EFFECTIVE LEADER

• LEADERS ARE RARELY BORN

• CIRCUMSTANCES AND PERSISTENCE

• DEVELOPING SKILLS

WHY LEADERSHIP IS IMPORTANT IN YOUR BUSINESS

• HAVING A VISION ABOUT WHAT CAN BE ACCOMPLISHED

• MAKING A COMMITMENT TO THE MISSION AND TO THE PEOPLE YOU LEAD

• TAKING RESPONSIBILITY FOR THE ACCOMPLISHMENT OF THE MISSION AND THE WELFARE OF

THOSE YOU LEAD

• ASSUMING RISK OF LOSS AND FAILURE

• ACCEPTING RECOGNITION FOR SUCCESS

HAVING A VISION

• SOMETHING THAT YOU IMAGINE

• A PICTURE YOU CAN SEE IN YOUR MIND

• SOMETHING THAT YOU CAN SEE OR DREAM

MAKING A COMMITMENT TO THE MISSION AND TO THE PEOPLE YOU LEAD

• WHAT ARE YOU GOALS FOR YOUR COMPANY, DIVISION, TRUCK?

• ARE YOUR GOALS TRACKABLE?

• WHEN DO YOU KNOW YOU ARE SUCCESSFUL?

• ARE YOUR GOALS MEASURABLE?

• ARE YOU COMMITTED TO YOUR EMPLOYEES?

• ARE YOU WILLING TO MAKE THE HARD CALLS WHEN IT COMES TO EMPLOYEES AND CULTURE

OF YOUR COMPANY?

TAKING RESPONSIBILITY FOR THE ACCOMPLISHMENT OF THE MISSION AND THE WELFARE OF THOSE YOU LEAD

ASSUMING RISK OF LOSS AND FAILURE

• ARE YOU WILLING TO FAIL?

• WITH OWNING A BUSINESS COMES A HUGE RISK AND CAN BE A HUGE REWARD

ACCEPTING RECOGNITION FOR SUCCESS

• TAKE TIME TO SAY THANK YOU

• BEING GRACIOUS

• ENJOYING THE SUCCESS YOU HAVE

• USING THE SUCCESS TO BUILD TO THE NEXT LEVEL

WHY?

• LEADERSHIP OF A COMPANY/DIVISION/PROJECT COMES FROM THE TOP WHEN THEY

• ARE LAX

• DON’T CARE

• DO NOT HAVE GOALS

• UNABLE TO MAKE DECISIONS

• DO WHAT THEY SAY NOT WHAT THEY DO

• AND OTHER BEHAVIORS

WHAT HAPPENS?

• LOSE CUSTOMERS/CLIENTS

• LOSE VENDORS

• LOSE MONEY $$$$$$

• LOSE GOOD EMPLOYEES

• LOSE YOUR BUSINESS –

• POTENTIALLY YOUR CARS, HOME, VACATIONS, ETC.

LEADERSHIP IN A COMPANY/DEPARTMENT/PROJECT

• IT ALL STARTS FROM THE TOP

• ALWAYS BE LEARNING

• HAVE TRACKABLE AND MANAGEABLE GOALS

• LOOK AT THE BIG PICTURE

• HAVE FAITH IN YOUR EMPLOYEES – IF YOU DO NOT, THEN YOU MIGHT NEED TO LOOK AT

YOUR HIRING PRACTICES

• REMEMBER TO ENJOY LIFE