kupi presentation
Post on 07-Feb-2017
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KUPIUsing KUPI to minimize loss from customer claims.
What is KUPI?
• KUPI is an antithesis to KPI• Meaning Key Unwanted Performance Indicators
Case UPM customer claims
Multiproduct order
Order version changed atleast once during planning
Over 7 changes made to order on average
0-500€
0-5000€
5000-70000€65 cases in oneyear datasetMonetary lossIs over 1 milj. €
Next steps
•Model rebuilding using bigger data set– 75 000€
• Tracking system to notify technical sale units– 120 000€
KUPIUsing KUPI to minimize loss from customer claims.
Thankyou!
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