ivi global community event...live event, us topic and venue tbc june 17 virtual event, 11-12 (est)...
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© Innovation Value Institute 2012
IVI Global Community Event
Thursday, February 20, 2014
© Innovation Value Institute 2012
Orientation
- All attendees will be muted on arrival to minimize disturbance
- If you would like to ask a question please raise your hand on the control
panel and you will be unmuted
- All attendees will be able to speak during Q & A session
- You can submit questions via the ‘chat’ or ‘questions’ icon on the control
panel
- If you experience any difficulties viewing or hearing the presentation
please let us know via the chat window
- The event will be recorded
Thank you
2
© Innovation Value Institute 2012
Today’s Agenda3
Making it real -
Transforming IT with IT-CMF
Dinesh Kumar
CTO, Mitovia and
Principal, IVI
Questions and Answers
IVI Global Community Update
© 2014 Mitovia Inc. All rights reserved.© 2014 Mitovia Inc. All rights reserved.
Dinesh Kumar
dineshk@mitovia.com
Making it RealTransforming IT with IT-CMF
© 2014 Mitovia Inc. All rights reserved.© 2014 Mitovia Inc. All rights reserved.
Transformation of IT = Cultural Shift
Empowerment
Risk-aware
Proactive / Innovative
Reactive
Control
Risk-averse
© 2014 Mitovia Inc. All rights reserved.
Acceptance and Adoption
Internalization and Integration
Measurement and Sustainability
We are different.Can’t clap with one hand.
How do we show value?How do we operationalize?
Typical challenges
What is it?How does it help me?
© 2014 Mitovia Inc. All rights reserved.
Transforming IT Management Practices
Plan and publish IT Services portfolio
Assess and roadmap capabilities(IT-CMF, ITIL , …)
Communicate Standards
Identify dependencies
Evaluate and select technologies
Comprehend enterprise and 360⁰ view
Recognize complexity and risks
Establish KPIs
Measurecurrent state
Identify gaps and develop plans
© 2014 Mitovia Inc. All rights reserved.
Let’s walk through CAMP
adoption and on-going management
Service management
Strategic planning
Managing IT for business value. It is everyone’s business.
© 2014 Mitovia Inc. All rights reserved.© 2014 Mitovia Inc. All rights reserved.
TM
Platform for Managing IT for Business Value
dineshk@mitovia.com
+1 610 361 9298
www.mitovia.com
© Innovation Value Institute 2012
IVI Global Community - Upcoming Events10
March 10 and 11
IVI Spring Summit, New YorkDelivering Business Improvement
March 12 and 13
New York
IT-CMF Core Training (2 days)
IT-CMF Assessor Essentials (2 days)
(both classes run in parallel after IVI Summit)
April 15
Virtual Meeting, 11-12 (EST)Agility in IT Management, Gar MacCriosta, IVI
May 20
Live event, USTopic and Venue TBC
June 17
Virtual event, 11-12 (EST)Innovation Management (TBC)
July 15
Virtual event, 11-12 (EST)Topic TBC
September 9 and 10
IVI Autumn Summit, Dublin
October 21
Virtual eventTopic TBC
November 18
Live event, US Topic and venue TBC
© Innovation Value Institute 2012
Input to Panel Discussions at IVI Spring Summit on March 10th
- IVI Global Community: Panel discussion (streamed event)
How can capability improvement deliver business value?
How do you make a business case for improving IT processes?
- Panel discussion:
Breaking down the barriers to delivering business Improvement.
What are the barriers blocking business improvement?
What strategies can be used to overcome barriers?
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© Innovation Value Institute 2012
Improving your organizational capabilities
How can you measure the business value of capability improvement?
- Give us your thoughts in chat
Business satisfaction with IT
Organizational productivity (measured at a
business unit or business service level)
Employee satisfactiontranslating soft benefits of process improvement into real
business value
project delivery speed
measuring change in business activity
direct and measured impact on consumers of IT services
(often these are specific business roles)
Quality, speed to market, project delivery, workforce
optimization, operational cost, return on investment,
architecture, human resource satisfaction, customer
satisfaction
© Innovation Value Institute 2012
Improving your organizational capabilities
What is your business case for improving specific capabilities?
- Give us your thoughts in chat
© Innovation Value Institute 2012
How can we improve community engagement and value?
- Give us your thoughts in chat
© Innovation Value Institute 2012
In Conclusion
- A recording of this event will be available to download
from the IVI website shortly
- A copy of the presentation will be sent to all attendees
Thank You
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