ivi global community event...live event, us topic and venue tbc june 17 virtual event, 11-12 (est)...

© Innovation Value Institute 2012

IVI Global Community Event

Thursday, February 20, 2014


Orientation

- All attendees will be muted on arrival to minimize disturbance

- If you would like to ask a question please raise your hand on the control

panel and you will be unmuted

- All attendees will be able to speak during Q & A session

- You can submit questions via the ‘chat’ or ‘questions’ icon on the control

panel

- If you experience any difficulties viewing or hearing the presentation

please let us know via the chat window

- The event will be recorded

Thank you

2


Today’s Agenda3

Making it real -

Transforming IT with IT-CMF

Dinesh Kumar

CTO, Mitovia and

Principal, IVI

Questions and Answers

IVI Global Community Update

© 2014 Mitovia Inc. All rights reserved.© 2014 Mitovia Inc. All rights reserved.

Dinesh Kumar

[email protected]

Making it RealTransforming IT with IT-CMF


Transformation of IT = Cultural Shift

Empowerment

Risk-aware

Proactive / Innovative

Reactive

Control

Risk-averse

© 2014 Mitovia Inc. All rights reserved.

Acceptance and Adoption

Internalization and Integration

Measurement and Sustainability

We are different.Can’t clap with one hand.

How do we show value?How do we operationalize?

Typical challenges

What is it?How does it help me?


Transforming IT Management Practices

Plan and publish IT Services portfolio

Assess and roadmap capabilities(IT-CMF, ITIL , …)

Communicate Standards

Identify dependencies

Evaluate and select technologies

Comprehend enterprise and 360⁰ view

Recognize complexity and risks

Establish KPIs

Measurecurrent state

Identify gaps and develop plans


Let’s walk through CAMP

adoption and on-going management

Service management

Strategic planning

Managing IT for business value. It is everyone’s business.


TM

Platform for Managing IT for Business Value

[email protected]

+1 610 361 9298

www.mitovia.com


IVI Global Community - Upcoming Events10

March 10 and 11

IVI Spring Summit, New YorkDelivering Business Improvement

March 12 and 13

New York

IT-CMF Core Training (2 days)

IT-CMF Assessor Essentials (2 days)

(both classes run in parallel after IVI Summit)

April 15

Virtual Meeting, 11-12 (EST)Agility in IT Management, Gar MacCriosta, IVI

May 20

Live event, USTopic and Venue TBC

June 17

Virtual event, 11-12 (EST)Innovation Management (TBC)

July 15

Virtual event, 11-12 (EST)Topic TBC

September 9 and 10

IVI Autumn Summit, Dublin

October 21

Virtual eventTopic TBC

November 18

Live event, US Topic and venue TBC


Input to Panel Discussions at IVI Spring Summit on March 10th

- IVI Global Community: Panel discussion (streamed event)

How can capability improvement deliver business value?

How do you make a business case for improving IT processes?

- Panel discussion:

Breaking down the barriers to delivering business Improvement.

What are the barriers blocking business improvement?

What strategies can be used to overcome barriers?

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Improving your organizational capabilities

How can you measure the business value of capability improvement?

- Give us your thoughts in chat

Business satisfaction with IT

Organizational productivity (measured at a

business unit or business service level)

Employee satisfactiontranslating soft benefits of process improvement into real

business value

project delivery speed

measuring change in business activity

direct and measured impact on consumers of IT services

(often these are specific business roles)

Quality, speed to market, project delivery, workforce

optimization, operational cost, return on investment,

architecture, human resource satisfaction, customer

satisfaction


Improving your organizational capabilities

What is your business case for improving specific capabilities?



How can we improve community engagement and value?



In Conclusion

- A recording of this event will be available to download

from the IVI website shortly

- A copy of the presentation will be sent to all attendees

Thank You

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ivi global community event...live event, us topic and venue tbc june 17 virtual event, 11-12 (est)...

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