it and teleco trends in ireland
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Research, Connect, Answer�
iPredict2007 Briefing
Business and Consumer Research
in a Converging Digital World.
Oisín Byrne
Managing Director
id13725031 pdfMachine by Broadgun Software - a great PDF writer! - a great PDF creator! - http://www.pdfmachine.com http://www.broadgun.com
Research, Connect, Answer�
Inspired by the Connected Digital World
Experts in Technology, Media and Telecoms
� Through research, we provide knowledge unique to the specific needs of each client.
�We connect organisations to share best practices and develop peer groups and personal networks.
�We answer the needs of each client with cost effective, flexible and unique solutions.
Research, Connect, Answer�
2007 iReach Initiatives
� Board of IT Excellence� 4 Face to Face and 6 Web based events� Research based Peer Group� Post event Poll
� Showcase Events� The Digital Consumer (April)� Convergence and Content (June)� IT as a Service and Utility Computing (November)
� Analyst Briefings� iView Briefing Centre and Usability Labs
Research, Connect, Answer�
Best Practice Benchmarking
� Cost of IT Benchmark� IT Budget Allocation Analysis
� Cost of Telecom Benchmark� Telecom Spend Analysis
� Business Continuity/DR Benchmark� BCS/DR Health Check and Analysis
� Risk Management Benchmark� Risk and Compliance Health Check
� Service Delivery Benchmark� Measure Customer Service and Analysis� Managed Services and Outsourcing SLA�s
Research, Connect, Answer�
iReach Research Services
Some of our research services include:
� New Product Development� Brand and Advertising research� Strategy Development and validation� Partner Content Portals and Whitepapers� Customer Satisfaction research� IT and Telecom Spends and Trends� Market and Industry Vertical Segmentation� In-house Viewing Facilities and Usability Labs� Analyst Briefings and Event Facilitation
Research, Connect, Answer�
Survey Methodology
� iReach interviewed 2000 Consumers� Mobile Phone usage� Broadband usage� PC Usage� Attitudes to technology� Adoption of new services
� iReach interviewed 250 IT executives� Government� Manufacturing� Financial Services� Retail & Wholesale� Business Services
Research, Connect, Answer�
www.iPredict2007.com
� CIO Priorities shift to Business Issues� Telecoms Cost Pressures intensify� Convergence is Convenience� Risk Management Investment� Infrastructure Investment to Surge� Software Growth slowing� Managed Services maturing fast� Spend Breakdown
Research, Connect, Answer�
Shifting CIO IT Spend Priorities
1. Improved Support to Business Projects 2.2. Operational Costs Reduction 4.3. Projects to Increase Sales or Revenues 5.
4. New HW/SW Infrastructure Projects 3.5. New Risk Man/Security Investments 6.
6. Staff alignment with Business -
2006 2007
Research, Connect, Answer�
CIO Telecoms Spend Priorities
� Cost Reduction Priority for CIO�s� Line item on overall IT budget� Fixed Line and Data� Mobile Services (mainly Voice)
� IP Telephony/VoIP slow and steady� Stability is now Centre Stage� WAN and LAN investment continues to grow� Strong growth in Mobility Applications� PDA�s, SmartPhones and Wi-Fi
Research, Connect, Answer�
Convergence is Convenience
� Sales Message for 2007� Many variants across IT and Telecoms
� IP to enable new solutions� Warm DR, Online Backup and Storage Solutions� Managed Services
� Confusion of benefits� Convenience then costs, but 37% are unsure
� Perceived pitfalls to Convergence� Security � Quality of Service
Research, Connect, Answer�
Enterprise Risk Management
Research, Connect, Answer�
Enterprise Risk Architecture
Research, Connect, Answer�
Spend on Risk Management to surge
� 88% have Risk Management Strategies� Risk Management Projects� 38% to invest in Operational Risk projects� 30% to invest in IT Risk management projects� 8% to invest on Data Risk management and DR
� Very high awareness of Legislation� Growth of Compliance Solutions� Health and Safety� Supply Chain� Waste Management
Research, Connect, Answer�
Infrastructure investment grows
� Accelerated growth in 2007� 52% to spend more on Desktops/Laptops� 40% to spend more on Storage� 31% to spend more on Servers
� Growth in units and revenues� Microsoft dominates OS Infrastructure� Cisco dominates Network Infrastructure� Dell, HP and Lenovo/IBM �1, 2, 3�� Across Desktop, Server and Storage
Research, Connect, Answer�
Slowing Software Growth
� Enterprise Software licenses sluggish�Shrinking at High End
� Strong growth in Security spend�Integrated Solutions
� Infrastructure Software growing�Business Intelligence�Content Management and Reporting �Database and Doc Management�Data Infrastructure Management
� Software as a Service
Research, Connect, Answer�
Enterprise SW � Market Share
20%
25%
15% 16%
0.3%
13%
9%
2%
0%
5%
10%
15%
20%
25%
30%
Sage Oracle SAP IBM SaaS Other MS wnd
Research, Connect, Answer�
Managed Services maturing fast
� Competitive Marketplace� Wide range of offerings and suppliers� Tactical not Strategic� Standard IT �tool�� Cost is main benefit� Skills Gaps and Resources
� New offerings emerging in 2007� Security Services� Hot/Warm Site DR� Storage and Data Solutions
Research, Connect, Answer�
IT and Telecom spend in Ireland
�2,010
�1,290
�850
�1,190
�414
�817
Mobile Fixed Vocie Fixed Data
Hardware Software Services
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