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Intentional

Leadership

Franklin A. Holtforster MHPM Project Leaders

Click to edit Master title style My story

I saw a problem:

Projects routinely go to hell.

I had a solution:

Hell could certainly be avoided.

I believed that:

Owners would pay for that certainty.

Click to edit Master title style My story…

My personal introduction….

“You know how construction projects always

seem to go to hell? ….late? ….over budget?

Well ours don’t.

I am the President of MHPM Project Leaders.

We deliver certainty on projects.

For 24 years. On over 6000 projects.

For clients across Canada.”

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• I started alone in 1989.

• MHPM Project Leaders is now 325 personnel in

22 Canadian offices.

• We have been profitable every year since our

inception.

• We are self-financed and have always been.

We are not proud – but we are determined.

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Even if you’re on the right

track, you get run over if

you just sit there Will Rogers

Even if you’re on the right

track, you get run over if

you just sit there Will Rogers

Click to edit Master title style Leadership

The relationship

between those

who aspire to

lead and those

who choose to

follow

Click to edit Master title style Intentional Leadership

The course of action

taken by one who

aspires to lead,

whose objective is to

influence others to

choose to follow

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What are the characteristics that are

most looked for and admired in a

leader - someone under whose

direction you would willingly follow?

“Characteristics of Effective Leaders”: Dr. Bill Blake & Dr. Dag Aadne Sandbakken

Effective leaders

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What we say we need…

Honest

Forward looking

Inspire and motivate

Competent

Intelligent

An effective leader?

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What we say we get…

Honest

Forward looking

Competent

Intelligent

An effective leader?

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The opportunity…

Inspire and Motivate

An effective leader?

Honest

Forward looking

Competent

Intelligent

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Inspire and Motivate

An effective leader?

Honest

Forward looking

Competent

Intelligent

Great. But how?

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It is what your followers want

It will increase your influence and make you

more effective

It costs nothing

It is easy

It will make your role more enjoyable

Intentionally.

Click to edit Master title style Intentional Leadership

The course of action

taken by one who

aspires to lead,

whose objective is to

influence others to

choose to follow

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Leadership vs

Management

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A person who knows how

will always have a job

A person who knows why

will always be their boss

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Leaders ask why?,

to compare the merits

of the how and the what

Managers ask how? and what?,

having been told why

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Managerial competence is not intentional leadership

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Even if you’re on the right

track, you get run over if

you just sit there Will Rogers

He who stops being better,

stops being good.

Oliver Cromwell

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Communicating

to Motivate & Inspire

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Communicates to…

Honesty

Forward Looking

Inspire and Motivate Competent

Intelligent

An Effective Leader

Click to edit Master title style Inspire and Motivate

It is what your followers need and want

It will increase your influence

It will make you more effective

It costs nothing

It is easy

Click to edit Master title style Communicating to win…

i. Speaking to influence

ii. Your value proposition

iii. MBWA

iv. You are your email

Click to edit Master title style i. Speaking to Influence

The essential power of effective

public speaking

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Being heard and understood

is more important than

being agreed with

Speaking to Influence

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Speaking to influence It isn’t about you

It’s about your audience

Relax.

Permit them to enjoy it

Speaking to Influence

Click to edit Master title style Speaking to Influence

It’s as easy as controlling your….

Eyes

Hands

Feet

Volume & Inflection

Style

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Eyes Always speak to someone,

and not to the audience in

general

Speak to one person at a

time

Speak one sentence to that

one person - and only then

move on to someone else

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Keep your hands up above

waist level

Use your hands to animate

your words: emphasize,

describe and enhance

Keep your hands out of your

pockets, or otherwise

moving unnecessarily

Hands

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Feet

Balance your stance

Walk only when you

have to, not when you

want to

If necessary, lean on

something to keep

yourself still

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Breathe deeply

Speak to be heard

Project your voice from deep

within you

Exaggerate emphasis and

inflection

Volume & Inflection

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Use short sentences

Don’t fear silence - embrace it

Pause frequently

Practice to eliminate “bridges”

Style

Click to edit Master title style ii. Your Value Proposition

You are at a social function

You meet someone you have always wanted to meet

This essentially important individual sees your conference badge, says hello, shakes your hand, and asks:

“What do you do?”

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You have about 30 seconds

You need to engage

You need to make an impression

You need to inform

What are you going to say?

Your Value Proposition

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Step 1 – Hook

• Create a hook (“You know how…….?”)

Step 2 – Specialty

• Identify how you make a difference

Step 3 – So what?

• Who benefits from what you do?

Step 4 – Results

• What results do you deliver?

Step 5 – Action

• Ask permission to follow-up

The Formula

Your Value Proposition

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MBWA

iii. MBWA

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Management

By Walking Around

MBWA

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Get up

Get out of your office

Engage

Discuss

Learn

Inform

Influence

Motivate and Inspire

MBWA

Click to edit Master title style ii. You are your Email

You are your email

Anyone who could the last 50

email you have sent knows

everything they need to know

about you!

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Email Recognize every email as an opportunity to influence

General

Reduce email traffic as much as possible. Use the

phone

Automatically check spelling and grammar

Capitalize proper nouns

Set the expectation for your team

You are your email

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Email Subject Line

Give every email a subject line that is relevant to the subject of the

message

One significant subject per email

Use relevant keywords to permit the recipient to identify contents

of the email without having to open it – and to file it without having

to re-open it

Use an identical format to improve your personal credibility. Be

identifiable by your correspondence

Salutation Start and finish every email with a salutation

You are your Email

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Distribution To: Those who must act and those must know

Cc: Those who may wish to know

Avoid “Reply All”: act to reduce, not increase, email

Sentences and Paragraphs Include a statement of the subject in the opening sentence

Express thoughts in full sentences, accumulated as paragraphs

Signature Include your AutoSignature on every email

You are your Email

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Lead, follow, or get

out of the way Thomas Paine

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Lead me, follow me, or

get the hell out of my way George Patton

Click to edit Master title style Intentional Leadership

The course of action

taken by one who

aspires to lead,

whose objective is to

influence others to

choose to follow

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Even if you’re on the right

track, you get run over if

you just sit there Will Rogers

Even if you’re on the right

track, you get run over if

you just sit there Will Rogers

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Intentional Leadership

Franklin A. Holtforster B.A.Sc., P.Eng., PMP

President and CEO

MHPM Project Leaders

613 820 6610 ext. 222

fholtforster@mhpm.com

Thank you for your attention

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