how do we collaborate better with authors ... - tcworld india · about myself. 1. manage the...

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How do we collaborate better with authors & SMEs?

Amitoj Singh, Product Manager, Adobe Technical Communication Tools

March 1st, 2019

About myself

1. Manage the product managementfunction for Adobe TechnicalCommunication tools (FrameMaker,RoboHelp)

2. Responsible for product strategy,product roadmap, and customerrelationship

3. Attend several Tech comm focusedconferences throughout the yearOn top of Seattle Space Needle

Email : amisingh@adobe.com | LinkedIn : https://www.linkedin.com/in/amitojs/

Humans are synonymous with sharing, talking, collaborating…

Source of images: https://content.presspage.com/uploads/1369/1920_sharehumans.jpg?10000 ; https://medium.com/@laurencenewman/yes-humans-talking-to-other-humans-may-be-a-good-idea-after-all-83d547163978 ; https://www.moviefone.com/2016/06/29/the-devil-wears-prada-facts/

As Technical authors

Users authoring in XML formats1. Custom XML2. DITA3. S1000D, ATA, etc.

Users coming from WORD -> style basedauthoring

Need for collaboration

Source of images: https://www.bodhih.com/cross-department-collaboration/ ; http://www.belmont.gloucs.sch.uk/wp-content/uploads/2017/10/successful-collaboration-300x263.png ; https://i1.wp.com/pokornyconsulting.com/wp-content/uploads/2015/09/listen-to-feedback-from-others1.jpg?resize=450%2C238 ; https://s3-eu-west-1.amazonaws.com/fdotcom/wp-content/uploads/2017/09/30112021/improvement.jpg

What does collaboration mean?

Adobe Technical Communication Suite 2019 release

Five amazing tools.

One market-leading suite for technical communicators, help authors, instructional designers, and eLearning and training design professionals.

Collaborate with Authors

Track Text Edits.

Sharing Source file with changes (.fm/.mif/.book)

Using AEM/SharePoint Online/other CMS systems

Collaborate with Authors

Collaborate with Authors

Track Text Edits.

Sharing Source file with changes (XML/DITA)

Using AEM/SharePoint Online/other CMS systems

Collaborate with Authors (CMS integrations)

https://www.adobe.com/in/products/framemaker/cms-integration.html and we continue to add more in 2019 and NEXT release

Collaborate with SMEs (subject matter experts)

• Can we share our source files with SMEs ? (lets say Senior Director XYZ Department)

• Should we share ?

• Should we share for feedback ?

• Should we share ?

Collaborate with SMEs – what should they use?

Ideal Case for us as technical authors

Author the content

Share source files with co-

authors/team members

For SMEs, someway for online review and commenting

Import the feedback automatically

Final Content for publishing to PDF/HTML5

How Tech Comm Suite can help with this workflow?

Before DEMO, an announcement…

1. We are conducting user study for authors

2. User studies being planned and running as of now (looking for participants from TCWorld attendees):

• Currently authoring in DITA – 2 participants

• Erstwhile/currently authoring in WORD –1 participant

3. Time commitment : Two web connect sessions for 2 hours each (over a period of 1 month)

4. Participants would get free Adobe Tech Comm Suite 2019 license after the user study is complete

5. Please meet me at Adobe booth if interested so we can talk

DEMO