how do we collaborate better with authors ... - tcworld india · about myself. 1. manage the...
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© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.© 2018 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
How do we collaborate better with authors & SMEs?
Amitoj Singh, Product Manager, Adobe Technical Communication Tools
March 1st, 2019
About myself
1. Manage the product managementfunction for Adobe TechnicalCommunication tools (FrameMaker,RoboHelp)
2. Responsible for product strategy,product roadmap, and customerrelationship
3. Attend several Tech comm focusedconferences throughout the yearOn top of Seattle Space Needle
Email : [email protected] | LinkedIn : https://www.linkedin.com/in/amitojs/
Humans are synonymous with sharing, talking, collaborating…
Source of images: https://content.presspage.com/uploads/1369/1920_sharehumans.jpg?10000 ; https://medium.com/@laurencenewman/yes-humans-talking-to-other-humans-may-be-a-good-idea-after-all-83d547163978 ; https://www.moviefone.com/2016/06/29/the-devil-wears-prada-facts/
As Technical authors
Users authoring in XML formats1. Custom XML2. DITA3. S1000D, ATA, etc.
Users coming from WORD -> style basedauthoring
Need for collaboration
Source of images: https://www.bodhih.com/cross-department-collaboration/ ; http://www.belmont.gloucs.sch.uk/wp-content/uploads/2017/10/successful-collaboration-300x263.png ; https://i1.wp.com/pokornyconsulting.com/wp-content/uploads/2015/09/listen-to-feedback-from-others1.jpg?resize=450%2C238 ; https://s3-eu-west-1.amazonaws.com/fdotcom/wp-content/uploads/2017/09/30112021/improvement.jpg
What does collaboration mean?
Adobe Technical Communication Suite 2019 release
Five amazing tools.
One market-leading suite for technical communicators, help authors, instructional designers, and eLearning and training design professionals.
Collaborate with Authors
Track Text Edits.
Sharing Source file with changes (.fm/.mif/.book)
Using AEM/SharePoint Online/other CMS systems
Collaborate with Authors
Collaborate with Authors
Track Text Edits.
Sharing Source file with changes (XML/DITA)
Using AEM/SharePoint Online/other CMS systems
Collaborate with Authors (CMS integrations)
https://www.adobe.com/in/products/framemaker/cms-integration.html and we continue to add more in 2019 and NEXT release
Collaborate with SMEs (subject matter experts)
• Can we share our source files with SMEs ? (lets say Senior Director XYZ Department)
• Should we share ?
• Should we share for feedback ?
• Should we share ?
Collaborate with SMEs – what should they use?
Ideal Case for us as technical authors
Author the content
Share source files with co-
authors/team members
For SMEs, someway for online review and commenting
Import the feedback automatically
Final Content for publishing to PDF/HTML5
How Tech Comm Suite can help with this workflow?
Before DEMO, an announcement…
1. We are conducting user study for authors
2. User studies being planned and running as of now (looking for participants from TCWorld attendees):
• Currently authoring in DITA – 2 participants
• Erstwhile/currently authoring in WORD –1 participant
3. Time commitment : Two web connect sessions for 2 hours each (over a period of 1 month)
4. Participants would get free Adobe Tech Comm Suite 2019 license after the user study is complete
5. Please meet me at Adobe booth if interested so we can talk
DEMO
