gov 2.0 pat mccormick

P2P government public purpose and the bounty of the commons

Patrick McCormickManager Digital EngagementDepartment of Justice Victoria Gov 2.0 Conference Canberra3 November 2010

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P2P government public purpose and the bounty of the commons

1. we are here now

2. rebooting the business case

3. P2P from inside out

4. public purpose

1. we are here nowMap of Online Communities 2010: Randall Munroe/xkcd, Ethan Bloch/Flowtown

the tragedy of the commons

• the situation in which multiple individuals, acting independently, and solely and rationally consulting their own self-interest, will ultimately deplete a shared limited resource even when it is clear that it is not in anyone's long-term interest for this to happen - Wikipedia

the bounty of the digital commons

1. close to zero marginal cost of production

2. close to zero marginal cost of distribution

3. scale not scarcity

the bounty of peer to peer production

the bounty of self-selection and meritocracy

the public sector is evolving

1. 20th century administrative bureaucracy

2. new public management - performance

3. triple bottom line - shareholders and stakeholders

4. co-productive, shared enterprise

read-onlyrigid, prescriptive, hierarchical

read-writeagile, principled, collaborative

citizen expectations are changing

3 types of expectations - Charlie Leadbeater

• I need – essential services government must provide

• I want – discretionary services responding to demand

• I can – option to self select, participate, co-produce

why now?

• Internet 1.0 – low or no cost production and distribution

• netizens 1.0 – surplus computing and doing capacity

• web 2.0 - new tools, behaviours, expectations

the Internet has something to do with it

compact yet immense, a ‘small world’• 10x growth adds ‘one hop’

• growth is organic and ad hoc

power law distribution mostly below and above the mean•few with many links•many with few links

In Search of Jefferson’s Moose - David G. Post

power law distribution mostly below and above mean• few with many links• many with few links

and is increasingly the people’s choice

20%

(AGIMO: Australia in the Digital Economy, 2009)

27%

16%

11%

what does this mean for government?

a new approach

• share (not cede) power, when and where appropriate

• maintain authority in old and new models

• moving from a PDF to a Wiki approach

key components

• culture of experimentation and collaboration

• open access to public sector data and information

• voice of authenticity, uncertainty and contestability

emerging policy platform

Victoria• parliamentary inquiry into PSI• VPS innovation action plan• government response on PSI• government 2.0 action plan

Commonwealth• Gov 2.0 Taskforce report• APSC online engagement guidelines• declaration of open government

2. rebooting the business case

co-production with or without us

• “information wants to be free”- Stewart Brand at first Hackers' Conference in 1984

people are talking in new ways and new places

0

1000

2000

3000

4000

January February March April

Month on Month Trend

Alcohol & Street ViolenceSocial Media Analysis

26%

April 2010

new evidence to refine policies and services

Violent CBD brawl

Street violence talk spawned by Williams’ death

focus on outcomes over processes

• tools demand less structured approach• business cases demand iterative, adaptive

methodologies - unexpected challenges, benefits

‘the cathedral and the bazaar’ – Eric Raymond

follow rules of disruptive innovation

• think big

• start small

• fail fast

avoid inflexibility of massive projects

• think big

• start small

• fail fast

• think small

• start big

• fail slowlyValberg Lárusson, Flickr

large projects benefit from rapid prototyping

• constrain time and budget• eliminate all technical and

bureaucratic barriers• co-locate joint strike force team

with diverse expertise, experience

agile approach rewards innovation

• ‘skunk works’ dedication• daily, agenda free meetings• all ideas valid, fast decisions• draw upon external expertise

3. P2P from inside out

supporting a culture of collaboration internally

• more than laws• courts, consumers,

indigenous, racing, gaming, prisons and more

• with a staff of more than 7,000

conversations, questions, problem solving

encouraging content creativity

seeking and voting on ideas openly

working together across boundaries

4. public purpose

CFA, Black Saturday, Flickr

public purpose

• outcomes focus - communicate goals

• open and transparent - access to PSI

• social capital for social innovation

• shared responsibility

• creating co-production opportunities

supporting existing community role and establishing trusted, authentic presence on new platforms

seeking citizen input, educating interactively

sharing information to reduce costs, build trust and confirm public safety objectives

fostering shared responsibility through citizen engagement and content creation

maintaining community engagement to better cope with complex problems

Yarra Valley, Black Saturday, Flickr

going where people are to build trust and improve access to information9,300 fans x average 150 friends = 1,209,000 people

because people want to help and play a role that government is well placed to facilitate

seeking citizen support for emergency volunteers Vital. Valued. Victorians.

sharing emergency information in timely, convenient way extends frontline response to community

mobile apps enable citizens to help themselves and their neighbors

geospatial data and location awareness put powerful tools in the hands of citizens

P2P government public purpose and the bounty of the commons

1. we are here now

2. rebooting the business case

3. P2P from inside out

4. public purpose

Thanks!Questions?

Patrick McCormickpat.mccormick@justice.vic.gov.au@solutist

@justice_vic

re-using this presentation? the fine print…

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• Under the following conditions– you must attribute the work to the author:

Patrick McCormick (pat.mccormick@justice.vic.gov.au or paddy@post.harvard.edu)– you must share alike – so if you alter or build upon this work you have to keep these same conditions

• Unless stated otherwise, the information in this presentation is the personal view of the author and does not represent official policy or position of his employer