free ways to market on facebook bill parkes makeover in 4 steps

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On March 2, nFusion Chief Digital Officer Bill Parkes spoke at SMX West, an educational conference and industry trade show programmed specifically for Web professionals from around the world specializing in search engine optimization, pay-per-click advertising, social media, and mobile search technology. Parkes’ presentation, “Take Your Brand to the Next Level: Facebook Makeover in Four Steps” offered insights about how a business can use Facebook pages to impact its bottom line.

TRANSCRIPT

3/9/2010

1

Facebook Makeover in Four Steps

Presented by: Bill ParkesTwitter: @billparkesSMX West 2010

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Just Starting Out

Lady Gaga Marilyn Manson

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Facebook Makeover in Four Steps

1. Create a plan

2. Develop your look

3. Personalize your presence

4. Work it!

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Step 1: Create a Plan

Goals and objectives

PrioritiesResourcing

Your “hook”Measures

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Prioritize Where You Focus

Goal Example Strategies• Build awareness • Hypertargeting campaigns

• Promotions• Contests

• Aid consideration • Encourage and promote customer-generated content

FamiliarityFamiliarity

Active ConsiderationActive Consideration

Late-Stage ConsiderationLate-Stage Consideration

• Support purchase • Social shoppingPurchasePurchase

Late-Stage ConsiderationLate-Stage Consideration

• Reengage • Rewards programs

• Empower • Incentivize participation

LoyaltyLoyalty

AdvocacyAdvocacy

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What’s Your Hook?

Gifting

CouponsContests

PromotionsVIP/ exclusive content

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Step 2: Develop Your Look

Brand expression

PersonalityImagery

Competitive landscape

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Express Your Brand

LivelyLively, inclusiveand funUse of brandbrand standards

Promote cause marketingmarketing

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Step 3: Personalize Your Presence

Secure your username!

Control first impressionCustom tabs

Extend use of profile picture

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Personalization

Cl fi tClear first impression

Clear expectations

Tab customization

Profile picture customizationcustomization

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Step 4: Work It!

Balance participation vs. broadcast

Leverage existing content and programsListen to your fans

Cross-promoteAdd value!

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Program Extensions

Extend offline experienceUser-generated content

Facebook connectco ect

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Add Value!

Balance added-value, promotionsLocal event promotion

Unique content

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How Did They Do?

Lady Gaga Marilyn Manson

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Success

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Thanks!

For more tips and ideas:• www.facebook.com/nfusion• Twitter: @billparkes

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