four pillars of the american legion veterans affairs & rehabilitation national security...

Department Service OfficeUpdate

Four Pillars of the American Legion Veterans Affairs & Rehabilitation

National SecurityAmericanism

Children & Youth

DSO MISSION!

To Provide World Class

Service to our Membership and Veterans

in Maine!

DSO Staffing

DSO ADSOAdmi

n Asst

DSO Training

Professional Development

• American Legion Accredited• VA Accredited• VA TRIP Training• DSO Training in Washington DC• ADSO Training in Indianapolis• National Convention

FY 2014-2015 - (Apr 2014- Present)Total Customer Contacts - 5005 Average Customers per month-630Average Phone Calls per month-300

DSO

DSO Initiatives

Office Improvements

Painted all Office SpacePaperless Claims

Processing

Hallway Signs ReplacedReplaced Furniture

Presentation Equipment

DSO Initiatives

Monthly DSO NewsletterMonthly Report to the Adjutant

DSO Initiatives

Monthly PSO Training

Visits and Events

Legislative Outreach

Legislative Outreach

DSO Outreach

District Meetings

Special Events

DOL– Verso Event

Travis Mills Foundation

DSO Partnerships

Building Partnerships

VA Media

MSOs

DSO Initiatives

DSO Information on Facebook

Questions?

DSO Update