four pillars of the american legion veterans affairs & rehabilitation national security...

15
Department Service Office Update Four Pillars of the American Legion Veterans Affairs & Rehabilitation National Security Americanism Children & Youth

Upload: janel-ward

Post on 03-Jan-2016

216 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Four Pillars of the American Legion Veterans Affairs & Rehabilitation National Security Americanism Children & Youth

Department Service OfficeUpdate

Four Pillars of the American Legion Veterans Affairs & Rehabilitation

National SecurityAmericanism

Children & Youth

Page 2: Four Pillars of the American Legion Veterans Affairs & Rehabilitation National Security Americanism Children & Youth

DSO MISSION!

To Provide World Class

Service to our Membership and Veterans

in Maine!

Page 3: Four Pillars of the American Legion Veterans Affairs & Rehabilitation National Security Americanism Children & Youth

DSO Staffing

DSO ADSOAdmi

n Asst

Page 4: Four Pillars of the American Legion Veterans Affairs & Rehabilitation National Security Americanism Children & Youth

DSO Training

Professional Development

• American Legion Accredited• VA Accredited• VA TRIP Training• DSO Training in Washington DC• ADSO Training in Indianapolis• National Convention

Page 5: Four Pillars of the American Legion Veterans Affairs & Rehabilitation National Security Americanism Children & Youth

FY 2014-2015 - (Apr 2014- Present)Total Customer Contacts - 5005 Average Customers per month-630Average Phone Calls per month-300

DSO

Page 6: Four Pillars of the American Legion Veterans Affairs & Rehabilitation National Security Americanism Children & Youth
Page 7: Four Pillars of the American Legion Veterans Affairs & Rehabilitation National Security Americanism Children & Youth

DSO Initiatives

Office Improvements

Painted all Office SpacePaperless Claims

Processing

Hallway Signs ReplacedReplaced Furniture

Presentation Equipment

Page 8: Four Pillars of the American Legion Veterans Affairs & Rehabilitation National Security Americanism Children & Youth

DSO Initiatives

Monthly DSO NewsletterMonthly Report to the Adjutant

Page 9: Four Pillars of the American Legion Veterans Affairs & Rehabilitation National Security Americanism Children & Youth

DSO Initiatives

Monthly PSO Training

Page 10: Four Pillars of the American Legion Veterans Affairs & Rehabilitation National Security Americanism Children & Youth

Visits and Events

Page 11: Four Pillars of the American Legion Veterans Affairs & Rehabilitation National Security Americanism Children & Youth

Legislative Outreach

Legislative Outreach

Page 12: Four Pillars of the American Legion Veterans Affairs & Rehabilitation National Security Americanism Children & Youth

DSO Outreach

District Meetings

Special Events

DOL– Verso Event

Travis Mills Foundation

Page 13: Four Pillars of the American Legion Veterans Affairs & Rehabilitation National Security Americanism Children & Youth

DSO Partnerships

Building Partnerships

VA Media

MSOs

Page 14: Four Pillars of the American Legion Veterans Affairs & Rehabilitation National Security Americanism Children & Youth

DSO Initiatives

DSO Information on Facebook

Page 15: Four Pillars of the American Legion Veterans Affairs & Rehabilitation National Security Americanism Children & Youth

Questions?

DSO Update