exploring the state of mobile marketing in an omnichannel world

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Slides for a presentation shared at the 2013 Mobile Cincy conference. An exploration of the current state of mobile marketing across brands and retailers from small to enterprise. With mobile devices the primary way more and more people use the internet, everything from search and email to content and native advertising are impacted by mobile. Here is a visual tour of some of the best and worst practices in 2013.

TRANSCRIPT

Exploring The State of Mobile Marketing

Anthony Nicalo @tonynicalo

anthony@donde.io

RoadmapNumbers

Search

Email

Instagram

Twitter

Vine

The Numbers

7 Billion. Today, there are more mobile-internet devices than people

77% of mobile searches happen at home or work

2015: Mobile internet traffic surpasses desktop

63 : 1Mobile site visitors use the store

locator 63 times for every one mcommerce purchase

The Numbers

84% of all multi-screen shoppers use mobile

The Numbers

74% of mobile shoppers make their purchases in a physical location

Search

73% of mobile searches trigger additional action and conversion.

Search: Olay

Find a store fails on mobileSearch: Olay

Search: Secret

Search: Secret

No results on mobileSearch: Secret

although results on desktop

Search: Secret

Email

Email: Nike

Email: Montgomery Inn

Instagram

80 million users

Instagram: Bestie

Instagram: Bestie

Instagram: Simplicity Hair Oil

Instagram: Starbucks

Instagram: Starbucks

Instagram: Best Made Co

Instagram: Sweaty Bands

Instagram: Sweaty Bands

Twitter

Twitter: Lonely Planet

Twitter: Lonely Planet

Twitter: Kroger

Twitter: Kroger

Twitter: Adidas

Twitter: Adidas

Vine

40 million users

Vine: Burt’s Bees

Vine: Marc Jacobs

Vine: Warners Bras

Vine: Warners Bras

Vine: Benefit Cosmetics

Vine: Benefit Cosmetics

Bonus: Zac Posen

Bonus: Zac Posen

Bonus: Epic Fail

ResourcesContext around user behavior

http://pewinternet.org/Reports/2012/Just-in-time.aspx

3 out of 4 may be a stretch - 72%http://marketingland.com/google-survey-what-users-want-from-mobile-sites-22606

Apps vs Mobile Search (in-store behavior)http://www.google.com/think/research-studies/mobile-in-store.html

Information needs and practices of active mobile Internet users http://dl.acm.org/citation.cfm?id=1710035.1710085

Mobile influence http://www.deloitte.com/assets/Dcom-UnitedStates/Local%20Assets/Documents/RetailDistribution/us_retail_Mobile-Influence-Factor_062712.pdf

Anthony Nicalo @tonynicalo

anthony@donde.io

Exploring The State of Mobile Marketing

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