education at your fingertips

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Education At Your Fingertips

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Session Topics

Background How it works Why it works Course Development & Facilitation

Standards The Technology Questions and Answers

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Background

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What is OntarioLearn.com Partnership of 22 Ontario Community

Colleges Launched in 1995

Partners design and deliver on-line

courses for their students

Share course curriculum and avoid

duplication

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Membership OntarioLearn.com

Algonquin Cambrian Canadore Centennial Conestoga Confederation Durham Fanshawe George Brown Georgian Humber

LambtonLoyalistMohawkNiagaraNorthernSault Seneca Sheridan Sir Sandford Fleming St. Clair St. Lawrence

Membership OntarioLearn.com

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Board of Directors Executive Committee Regional Committees Administrator College Coordinators Technical Service Provider Project Coordinator (NEW)

Organizational Structure

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500 750 1,5004,500

7,76211,314

14,029

19,000

23,108

27,858

95-96 96-97 97-98 98-99 99-00 00-01 01-02 02-03 03-04 *04-05

Enrollment Trends

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How OntarioLearn Works

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Role of a Host College Develop the course

Hire the instructor

Provide “course information” to all partner colleges each semester

Provide the final grades

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Role of a Registering College Select courses from the OntarioLearn

Course Inventory to offer at their college.

Advertise the courses

Register students and collect fees

Order and sell required textbooks

Invigilate final exams

Pay share of the instructor fee to Host College

Pay Technical Service Provider

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Example: Accounting 1

15 colleges contributing to the overall course enrolment.

Total Registrations = 40

Loyalist(Host College) 3 registrations

Fanshawe4 registrations

Northern3 registrations

Algonquin5 registrations

George Brown1 registration

Sault2 registrations

Canadore2 registrations

Lambton1 registration

Seneca4 registrations

Confederation1 registration

Mohawk3 registrations

Sheridan2 registrations

Durham4 registrations

Niagara4 registrations

St. Lawrence1 registration

Total Registrations = 40

Loyalist(Host College) 3 registrations

Fanshawe4 registrations

Northern3 registrations

Algonquin5 registrations

George Brown1 registration

Sault2 registrations

Canadore2 registrations

Lambton1 registration

Seneca4 registrations

Confederation1 registration

Mohawk3 registrations

Sheridan2 registrations

Durham4 registrations

Niagara4 registrations

St. Lawrence1 registration

Total Registrations = 40

Loyalist(Host College) 3 registrations

Fanshawe4 registrations

Northern3 registrations

Algonquin5 registrations

George Brown1 registration

Sault2 registrations

Canadore2 registrations

Lambton1 registration

Seneca4 registrations

Confederation1 registration

Mohawk3 registrations

Sheridan2 registrations

Durham4 registrations

Niagara4 registrations

St. Lawrence1 registration

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Benefits for Colleges Access to each colleges strengths Eliminate course duplication Combine registrations - able to

“run” a course with minimal students Cost effective

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Benefits for Students Improved connection between

students and instructor Participation, interaction and

collaboration Flexibility for different learning styles Improved access Schedule flexibility Diverse selection of courses

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Other Details All courses have a start and end date.

Semester-based (majority) Monthly Intake

All courses are instructor-led.

Many courses have final exam requirements. The exam format may be: Online In-person at the Registering College Invigilated by an “approved” proctor

The student’s Registering College is the credentialing institution.

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1. The student selects their course. Course Inventory section at www.OntarioLearn.com Partner college information (web site or college publications)

2. The student registers for the course through one of the partner colleges.

3. The student is provided with their course access details by their Registering College.

How a Student Gets Started….

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OntarioLearn Course Inventory

>700 courses currently available.

>330 courses under development.

No duplicates allowed.

College has one year to develop and deliver course.

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Why It Works

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Relationships

Collaboration Cooperation Communication Recognition of others contributions Trust

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Economics

Low Risk Rationalize resources Avoid duplication Choice Flexibility

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Course Development and Facilitation Standards

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Established minimum standards and created resources for partner colleges

OntarioLearn Developing & Facilitating Online Courses manual.

Course Development Checklists which specify mandatory and recommended design elements

Course Development Standards

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Implemented a “Course-Standards Evaluation Process” to provide a mechanism to evaluate all courses against established course development standards.

Strive to evaluate 20% of all courses annually. Host College has one semester to correct any

identified design problems.

Enforcing Course Development Standards

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Established minimum standards and created training resources for partner colleges OntarioLearn Developing & Facilitating Online Courses manual.

Online Facilitation Course for all faculty (available 2005).

Publish an online Faculty Newsletter each semester.

Facilitation Standards

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Implemented a “Course Review” process that is completed at the end of each semester. Students complete an online course evaluation

survey.

Any course with poor ratings is subject to further “review” to determine if sanctions are required.

Enforcing Facilitation Standards

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Our Commitment to Quality

In the event of design and/or facilitation problems a course can be placed on

Level One Course Evaluation Follow Up Status

Level Two Course Evaluation Follow Up Status (which could mean the cancellation/ suspension of the course).

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The Technology

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Technical Service Provider Embanet Corporation (Toronto)

Largest e-Learning provider. Supported 1,000,000 enrollments last year with over 30,000 student saves

Provides hosting, live 24/7/365 support for faculty and students, course development and training

Specializes in increasing retention and completion rates for online programs

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Platforms Used

FirstClass Blackboard WebCT

Additional Platforms Embanet Supports:

ANGEL, IntraLearn and SAKAI

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Summary: Total Calls Taken By Summary: Total Calls Taken By Embanet HelpdeskEmbanet Helpdesk

Period of January 1st 2005 to March 31st 2005

Embanet

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Summary of CallsSummary of Calls

Date Category % of Total Calls Average Speed Ans

Jan 1 - Mar 31 2005

# Phone Calls Percentage Minutes

  17621762 38%38% 25 Seconds25 Seconds

 # Webforms and

EmailsPercentage Minutes

  27062706 58%58% 19 m 39 s19 m 39 s

Total Saves 1900 Saves1900 Saves

Total Calls      

Total for Month 46324632 100%100%  

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QUESTIONS?