discover: double diamond workshops

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One of a series of workshops run by Joanna Choukeir from Uscreates, with MA Design for Development Students at Kingston University. The brief was to promote NHS South London and Maudsley's Wheel of Wellbeing among Londoners.

TRANSCRIPT

Wheel of Wellbeing Brief Phase 1: Discover

Workshop Agenda

10:00 am – 1:30 pm

01 Who is Uscreates

02 About the brief

03 Double diamond design process

04 DIY Happiness case study

05 Collating discover questions in groups

06 Designing discover methods in groups

07 Piloting discover methods in the field

08 Conclusions and remarks

01 Who is Uscreates

Social Change Agency

01 Who is Uscreates

Social Change Agency

– Founded by Zoe Stanton and Mary Cook in 2006

01 Who is Uscreates

Social Change Agency

– Founded by Zoe Stanton and Mary Cook in 2006 – Based in a studio in London Bridge but work across the country and occasionally abroad

01 Who is Uscreates

Social Change Agency

– Founded by Zoe Stanton and Mary Cook in 2006 – Based in a studio in London Bridge but work across the country and occasionally abroad – Small but multidisciplinary team

Design thinking Social design Communication design Community engagement Journalism Social research Sustainability Crafts Anthropology

01 Who is Uscreates

Social Challenge Process Social Change

01 Who is Uscreates

Social Challenge

•  Early detection of cancer •  Teenage pregnancies •  Community cohesion •  Smoking •  Alcohol •  Antisocial behaviour

Process Social Change

01 Who is Uscreates

Social Challenge

•  Early detection of cancer •  Teenage pregnancies •  Community cohesion •  Smoking •  Alcohol •  Antisocial behaviour

Process

•  Innovative • Rigorous • Collaborative •  Interdisciplinary •  Sustainable •  Impactful

Social Change

01 Who is Uscreates

Social Challenge

•  Undetected cancer •  Teenage pregnancies •  Community segregation •  Smoking •  Alcohol •  Antisocial behaviour

Process

• Innovative • Rigorous • Collaborative •  Interdisciplinary •  Sustainable •  Makes an impact

Social Change

• Awareness raising campaigns

• Community programmes

• Service redesign • Public events

01 Who is Uscreates

Social Challenge

•  Mental wellbeing Process

• Innovative • Rigorous • Collaborative •  Interdisciplinary •  Sustainable •  Makes an impact

Social Change

• ? • ? • ?

02 About the brief

Wheel of Wellbeing

Designing interventions that promote positive mental health among Londoners, through the wheel of wellbeing

02 About the brief

What is positive mental health?

02 About the brief

What is positive mental health?

Healthy eating –> Healthy body Wheel of wellbieng –> Healthy mind

02 About the brief

What is the wheel of wellbeing?

Holistic view to positive mental health

02 About the brief

What is the wheel of wellbeing?

Body – be active: Regular physical exercise is associated with a greater sense of wellbeing and lower rates of depression and anxiety across all age groups.

02 About the brief

What is the wheel of wellbeing?

Mind – keep learning: Adult learning has been linked with positive effects on wellbeing, and reports of life satisfaction and optimism.

02 About the brief

What is the wheel of wellbeing?

Spirit – give: Individuals who report a greater interest in helping others are more likely to rate themselves as happy.

02 About the brief

What is the wheel of wellbeing?

People – connect: Happy people have stronger social relationship and support networks than less happy people.

02 About the brief

What is the wheel of wellbeing?

Place – take notice: Being trained to be aware of sensations, thoughts and feelings in the present time and place, has been shown to improve wellbeing for several years.

02 About the brief

What is the wheel of wellbeing?

Planet – care: Establishing the connection between one’s actions and their impact on the community, the country, and the planet, helps people understand the bigger picture and empowers them with a sense of capability.

02 About the brief

The brief invites you to use your design and research skills to discover, define and develop interventions:

– that initially raise awareness around the Wheel of Wellbeing for maintaining good mental health (awareness)

– and ultimately change behaviour by driving Londoners to adopt the 6 ways to wellbeing in their day-to-day-life (action)

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02 About the brief

The brief invites you to use your design and research skills to discover, define and develop interventions:

– that initially raise awareness around the Wheel of Wellbeing for maintaining good mental health (awareness)

– and ultimately change behaviour by driving Londoners to adopt the 6 ways to wellbeing in their day-to-day-life (action)

+ +you

03 Double diamond design process

Discover

secondary and primary research data to understand issue and people

Define

analysis of data to draw key findings and gaps

Develop

generation of ideas in response to gaps, and prototyping and pre-testing them

Deliver

implementation of ideas with positive pre-testing results

03 Double diamond design process

Discover

Thu 10 Nov: Workshop Thu 17 Nov: Presentations

Define

Fri 2 Dec: Workshop Thu 8 Dec: Presentations

Develop

Thu 15 Dec: Workshop Thu 12 Jan: Presentations

Deliver

Future: Potential ideas selected by SLaM

04 DIY Happiness case study

04 DIY Happiness case study

Discover methods

Literature review

04 DIY Happiness case study

Discover methods

Literature review

Concurrent activities

04 DIY Happiness case study

Discover methods

Literature review

Concurrent activities Shadowing

04 DIY Happiness case study

Discover methods

Literature review

Concurrent activities Shadowing Cultural probes

04 DIY Happiness case study

Define methods

Clustering

04 DIY Happiness case study

Define methods

Co-design event

04 DIY Happiness case study

Define methods

Co-design event Voting

04 DIY Happiness case study

Develop methods

Prototyping

04 DIY Happiness case study

Develop methods

Prototyping Piloting

04 DIY Happiness case study

Develop methods

Prototyping Piloting Service Journey Mapping

04 DIY Happiness case study

Deliver methods

Face to face engagement

04 DIY Happiness case study

Deliver methods

Face to face engagement Viral social media

04 DIY Happiness case study

Deliver methods

Face to face engagement Viral social media Evaluation

04 DIY Happiness case study

let’s play!

The brief invites you to use your design and research skills to discover, define and develop interventions:

– that initially raise awareness around the Wheel of Wellbeing for maintaining good mental health

– and ultimately change behaviour by driving Londoners to adopt the 6 ways to wellbeing in their day-to-day-life

Interventions need to be: – Innovative – Rigorous – Collaborative – Interdisciplinary – Sustainable – Impactful

05 Collating discover questions in groups

? 6 thinking men (Edward de Bono)

– Who – What – Why – When – Where – How

06 Designing discover methods in groups

07 Piloting discover methods in the field

– What worked well, what didn’t, what did we learn?

– Thursday 17 November Discover Presentations

– Uploading presentations on Issuu for Uscreates feedback

– Uscreates & Friends Gallery invitation

08 Conclusions and remarks

Questions?

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