discover: double diamond workshops

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Wheel of Wellbeing Brief Phase 1: Discover

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One of a series of workshops run by Joanna Choukeir from Uscreates, with MA Design for Development Students at Kingston University. The brief was to promote NHS South London and Maudsley's Wheel of Wellbeing among Londoners.

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Page 1: Discover: Double Diamond Workshops

Wheel of Wellbeing Brief Phase 1: Discover

Page 2: Discover: Double Diamond Workshops

Workshop Agenda

10:00 am – 1:30 pm

01 Who is Uscreates

02 About the brief

03 Double diamond design process

04 DIY Happiness case study

05 Collating discover questions in groups

06 Designing discover methods in groups

07 Piloting discover methods in the field

08 Conclusions and remarks

Page 3: Discover: Double Diamond Workshops

01 Who is Uscreates

Social Change Agency

Page 4: Discover: Double Diamond Workshops

01 Who is Uscreates

Social Change Agency

– Founded by Zoe Stanton and Mary Cook in 2006

Page 5: Discover: Double Diamond Workshops

01 Who is Uscreates

Social Change Agency

– Founded by Zoe Stanton and Mary Cook in 2006 – Based in a studio in London Bridge but work across the country and occasionally abroad

Page 6: Discover: Double Diamond Workshops

01 Who is Uscreates

Social Change Agency

– Founded by Zoe Stanton and Mary Cook in 2006 – Based in a studio in London Bridge but work across the country and occasionally abroad – Small but multidisciplinary team

Design thinking Social design Communication design Community engagement Journalism Social research Sustainability Crafts Anthropology

Page 7: Discover: Double Diamond Workshops

01 Who is Uscreates

Social Challenge Process Social Change

Page 8: Discover: Double Diamond Workshops

01 Who is Uscreates

Social Challenge

•  Early detection of cancer •  Teenage pregnancies •  Community cohesion •  Smoking •  Alcohol •  Antisocial behaviour

Process Social Change

Page 9: Discover: Double Diamond Workshops

01 Who is Uscreates

Social Challenge

•  Early detection of cancer •  Teenage pregnancies •  Community cohesion •  Smoking •  Alcohol •  Antisocial behaviour

Process

•  Innovative • Rigorous • Collaborative •  Interdisciplinary •  Sustainable •  Impactful

Social Change

Page 10: Discover: Double Diamond Workshops

01 Who is Uscreates

Social Challenge

•  Undetected cancer •  Teenage pregnancies •  Community segregation •  Smoking •  Alcohol •  Antisocial behaviour

Process

• Innovative • Rigorous • Collaborative •  Interdisciplinary •  Sustainable •  Makes an impact

Social Change

• Awareness raising campaigns

• Community programmes

• Service redesign • Public events

Page 11: Discover: Double Diamond Workshops

01 Who is Uscreates

Social Challenge

•  Mental wellbeing Process

• Innovative • Rigorous • Collaborative •  Interdisciplinary •  Sustainable •  Makes an impact

Social Change

• ? • ? • ?

Page 12: Discover: Double Diamond Workshops

02 About the brief

Wheel of Wellbeing

Designing interventions that promote positive mental health among Londoners, through the wheel of wellbeing

Page 13: Discover: Double Diamond Workshops

02 About the brief

What is positive mental health?

Page 14: Discover: Double Diamond Workshops

02 About the brief

What is positive mental health?

Healthy eating –> Healthy body Wheel of wellbieng –> Healthy mind

Page 15: Discover: Double Diamond Workshops

02 About the brief

What is the wheel of wellbeing?

Holistic view to positive mental health

Page 16: Discover: Double Diamond Workshops

02 About the brief

What is the wheel of wellbeing?

Body – be active: Regular physical exercise is associated with a greater sense of wellbeing and lower rates of depression and anxiety across all age groups.

Page 17: Discover: Double Diamond Workshops

02 About the brief

What is the wheel of wellbeing?

Mind – keep learning: Adult learning has been linked with positive effects on wellbeing, and reports of life satisfaction and optimism.

Page 18: Discover: Double Diamond Workshops

02 About the brief

What is the wheel of wellbeing?

Spirit – give: Individuals who report a greater interest in helping others are more likely to rate themselves as happy.

Page 19: Discover: Double Diamond Workshops

02 About the brief

What is the wheel of wellbeing?

People – connect: Happy people have stronger social relationship and support networks than less happy people.

Page 20: Discover: Double Diamond Workshops

02 About the brief

What is the wheel of wellbeing?

Place – take notice: Being trained to be aware of sensations, thoughts and feelings in the present time and place, has been shown to improve wellbeing for several years.

Page 21: Discover: Double Diamond Workshops

02 About the brief

What is the wheel of wellbeing?

Planet – care: Establishing the connection between one’s actions and their impact on the community, the country, and the planet, helps people understand the bigger picture and empowers them with a sense of capability.

Page 22: Discover: Double Diamond Workshops

02 About the brief

The brief invites you to use your design and research skills to discover, define and develop interventions:

– that initially raise awareness around the Wheel of Wellbeing for maintaining good mental health (awareness)

– and ultimately change behaviour by driving Londoners to adopt the 6 ways to wellbeing in their day-to-day-life (action)

+

Page 23: Discover: Double Diamond Workshops

02 About the brief

The brief invites you to use your design and research skills to discover, define and develop interventions:

– that initially raise awareness around the Wheel of Wellbeing for maintaining good mental health (awareness)

– and ultimately change behaviour by driving Londoners to adopt the 6 ways to wellbeing in their day-to-day-life (action)

+ +you

Page 24: Discover: Double Diamond Workshops

03 Double diamond design process

Discover

secondary and primary research data to understand issue and people

Define

analysis of data to draw key findings and gaps

Develop

generation of ideas in response to gaps, and prototyping and pre-testing them

Deliver

implementation of ideas with positive pre-testing results

Page 25: Discover: Double Diamond Workshops

03 Double diamond design process

Discover

Thu 10 Nov: Workshop Thu 17 Nov: Presentations

Define

Fri 2 Dec: Workshop Thu 8 Dec: Presentations

Develop

Thu 15 Dec: Workshop Thu 12 Jan: Presentations

Deliver

Future: Potential ideas selected by SLaM

Page 26: Discover: Double Diamond Workshops

04 DIY Happiness case study

Page 27: Discover: Double Diamond Workshops

04 DIY Happiness case study

Discover methods

Literature review

Page 28: Discover: Double Diamond Workshops

04 DIY Happiness case study

Discover methods

Literature review

Concurrent activities

Page 29: Discover: Double Diamond Workshops

04 DIY Happiness case study

Discover methods

Literature review

Concurrent activities Shadowing

Page 30: Discover: Double Diamond Workshops

04 DIY Happiness case study

Discover methods

Literature review

Concurrent activities Shadowing Cultural probes

Page 31: Discover: Double Diamond Workshops

04 DIY Happiness case study

Define methods

Clustering

Page 32: Discover: Double Diamond Workshops

04 DIY Happiness case study

Define methods

Co-design event

Page 33: Discover: Double Diamond Workshops

04 DIY Happiness case study

Define methods

Co-design event Voting

Page 34: Discover: Double Diamond Workshops

04 DIY Happiness case study

Develop methods

Prototyping

Page 35: Discover: Double Diamond Workshops

04 DIY Happiness case study

Develop methods

Prototyping Piloting

Page 36: Discover: Double Diamond Workshops

04 DIY Happiness case study

Develop methods

Prototyping Piloting Service Journey Mapping

Page 37: Discover: Double Diamond Workshops

04 DIY Happiness case study

Deliver methods

Face to face engagement

Page 38: Discover: Double Diamond Workshops

04 DIY Happiness case study

Deliver methods

Face to face engagement Viral social media

Page 39: Discover: Double Diamond Workshops

04 DIY Happiness case study

Deliver methods

Face to face engagement Viral social media Evaluation

Page 40: Discover: Double Diamond Workshops

04 DIY Happiness case study

let’s play!

Page 41: Discover: Double Diamond Workshops

The brief invites you to use your design and research skills to discover, define and develop interventions:

– that initially raise awareness around the Wheel of Wellbeing for maintaining good mental health

– and ultimately change behaviour by driving Londoners to adopt the 6 ways to wellbeing in their day-to-day-life

Interventions need to be: – Innovative – Rigorous – Collaborative – Interdisciplinary – Sustainable – Impactful

05 Collating discover questions in groups

? 6 thinking men (Edward de Bono)

– Who – What – Why – When – Where – How

Page 42: Discover: Double Diamond Workshops

06 Designing discover methods in groups

Page 43: Discover: Double Diamond Workshops

07 Piloting discover methods in the field

Page 44: Discover: Double Diamond Workshops

– What worked well, what didn’t, what did we learn?

– Thursday 17 November Discover Presentations

– Uploading presentations on Issuu for Uscreates feedback

– Uscreates & Friends Gallery invitation

08 Conclusions and remarks

Page 45: Discover: Double Diamond Workshops

Questions?