design organisations for tomorrow
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Oana Juncu @ojuncu www.coemerge.com
#Design4Hapiness
Design Organisations for Tomorrow
A systemic approach
Oana Juncu @ojuncuwww.coemerge.com
Oana Juncu @ojuncu www.coemerge.com
#Design4Hapiness
Our brain loves frameworks :)
Oana Juncu @ojuncu www.coemerge.com
#Design4Hapiness
A systemic Pattern for RealityThe Cynefin* Model of reality
Simple
ComplicatedComplex
Chaos
Dave Snowden
@ojuncu Oana Juncu www.coemerge.com#Design4Hapiness
Play!Round 1
Sort the pieces par colour Create a heap for special pieces. Your team decides what pieces are special
@ojuncu Oana Juncu www.coemerge.com#Design4Hapiness
Data has the answer !
Obvious
Oana Juncu @ojuncu www.coemerge.com
#Design4Hapiness
Cynefin Step-by-step
SimpleSense-Categorize-Respond
Complicated
Best practices
Obvious
Complex
Chaos
Rigid?
@ojuncu Oana Juncu www.coemerge.com#Design4Hapiness
Play!
Round 2
Build a tour of at leas 16 pieces Create a repeatable pattern of colours. Every block above should not be bigger that the former one
@ojuncu Oana Juncu www.coemerge.com#Design4Hapiness
Complicated systems
Need an expert here!
Regulated !
Oana Juncu @ojuncu www.coemerge.com
#Design4Hapiness
Cynefin Step-by-step
Simple
ComplicatedSense-Analyse-Respond
Rules & ExpertsPredictable Good practices
Sense-Categorize-Respond
Best practices Obvious
Chaos
Complex Robust
Rigid?
@ojuncu Oana Juncu www.coemerge.com#Design4Hapiness
Play!
Round 3
Use 30 sec to decide if you want to build a vehicle or a plane. After that apply the following rules : Each minute take your unfinished work and switch tables. Leave the other pieces at the table. Each person in the team can touch only one colour. You’re not allowed to talk
@ojuncu Oana Juncu www.coemerge.com#Design4Hapiness
The Butterfly Effect… well it’s from chaos theory….
Fractal systems are resilient
look for patterns
“Elastic response”
Oana Juncu @ojuncu www.coemerge.com
#Design4Hapiness
Cynefin Step-by-step
Simple
ComplicatedSense-Analyse-Respond
Rules & ExpertsPredictable Good practices
Sense-Categorize-Respond
Best practices Obvious
ComplexProbe-Sense-Respond
Pattern searching
Emerging practices
Chaos
Resilience Robust
Robust
@ojuncu Oana Juncu www.coemerge.com#Design4Hapiness
…You’d be surprised how much we like patterns :D
@ojuncu Oana Juncu www.coemerge.com#Design4Hapiness
Design Your Resilient Team Search patterns to create a fractal organisation Use Legos ;) Remember, You’re part of the system
@ojuncu Oana Juncu www.coemerge.com#Design4Hapiness
Infinite Metaphors, Infinite stories 8 LEGO bricks
@ojuncu Oana Juncu www.coemerge.com#Design4Hapiness
Patterns lead to (new) cognitive biases
Gentle Warning
@ojuncu Oana Juncu www.coemerge.com#Design4Hapiness
Nature does not design for performance, it designs for resilience
Gentle Reminder
@ojuncu Oana Juncu www.coemerge.com#Design4Hapiness
Play!Round 4
Similar as the last tour, but now you build a plant or a building. You’re still not allowed to talk.
@ojuncu Oana Juncu www.coemerge.com#Design4Hapiness
Face Emergency
Schipol Airport, 2017,Jan 31st Tower control system bug effect
Oana Juncu @ojuncu www.coemerge.com
#Design4Hapiness
Cynefin Step-by-step
Simple
ComplicatedSense-Analyse-Respond
Rules & ExpertsPredictable Good practices
Sense-Categorize-Respond
Best practices Obvious
ComplexProbe-Sense-Respond
Pattern searchingEmerging practices
ChaosAct-Sense-Respond
Novel practicesCrisis Management
Robust
Rigid
Resilient
Oana Juncu @ojuncu www.coemerge.com
#Design4Hapiness
The Transition PointThe place of all possibilities
Simple
ComplicatedComplex
Chaos
Disorder
Oana Juncu @ojuncu www.coemerge.com
#Design4Hapiness
1,2,3Short term memory
3 Things!
Oana Juncu @ojuncu www.coemerge.com
#Design4Hapiness
Simple
ComplicatedComplex
Chaos
Pattern searching Rules & ExpertsAgile
We strive for stabilityLimit variability
Oana Juncu @ojuncu www.coemerge.com
#Design4Hapiness
Reality Has Its Own Agenda
Simple
ComplicatedComplex
ChaosIncident
Regu
latio
ns
WTF!
@ojuncu Oana Juncu www.coemerge.com#Design4Hapiness
Embrace Chaos!
Systems that benefit from variability*( ie incidents)*inspired by Don Reinersten
@ojuncu Oana Juncu www.coemerge.com#Design4Hapiness
Antifragile* SystemsAntifragile
systems are learning
continums
Nature is Antifragile
*Nassim Taleb
@ojuncu Oana Juncu www.coemerge.com#Design4Hapiness
Innovation is an Antifragile behaviour
Ear Shell
Oana Juncu @ojuncu www.coemerge.com
#Design4Hapiness
Cynefin Step-by-step
Simple
ComplicatedSense-Analyse-Respond
Rules & ExpertsPredictable Good practices
Sense-Categorize-Respond
Best practices Obvious
ComplexProbe-Sense-Respond
Pattern searchingEmerging practices
ChaosAct-Sense-Grow
Novel practices
Antifragile
Robust
Rigid
Resilient
@ojuncu Oana Juncu www.coemerge.com#Design4Hapiness
Design your Anti-fragile team
Seek opportunities over fixing the incident: What can your team benefit out of an unexpected situation? How can your team benefit from an unexpected situation?
Use Legos ;) Remember, You’re part of the system
@ojuncu Oana Juncu www.coemerge.com#Design4Hapiness
Anti-fragile Mindset
Means using a library to read the books in it, rather than burning them to keep us warm*
*inspired by Idriss Aberkhane
@ojuncu Oana Juncu www.coemerge.com#Design4Hapiness
Thank you!
What did you learn? What will you do differently? What should I do differently?
Open discussion
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