design organisations for tomorrow

Oana Juncu @ojuncu www.coemerge.com

#Design4Hapiness

Design Organisations for Tomorrow

A systemic approach

Oana Juncu @ojuncuwww.coemerge.com

http://www.coemerge.com



#Design4Hapiness

Our brain loves frameworks :)



#Design4Hapiness

A systemic Pattern for RealityThe Cynefin* Model of reality

Simple

ComplicatedComplex

Chaos

Dave Snowden


@ojuncu Oana Juncu www.coemerge.com#Design4Hapiness

Play!Round 1

Sort the pieces par colour Create a heap for special pieces. Your team decides what pieces are special



Share Observations



Data has the answer !

Obvious



#Design4Hapiness

Cynefin Step-by-step

SimpleSense-Categorize-Respond

Complicated

Best practices

Obvious

Complex

Chaos

Rigid?



Play!

Round 2

Build a tour of at leas 16 pieces Create a repeatable pattern of colours. Every block above should not be bigger that the former one



Complicated systems

Need an expert here!

Regulated !



Share Observations



#Design4Hapiness


Simple

ComplicatedSense-Analyse-Respond

Rules & ExpertsPredictable Good practices

Sense-Categorize-Respond

Best practices Obvious

Chaos

Complex Robust

Rigid?



Play!

Round 3

Use 30 sec to decide if you want to build a vehicle or a plane. After that apply the following rules : Each minute take your unfinished work and switch tables. Leave the other pieces at the table. Each person in the team can touch only one colour. You’re not allowed to talk



The Butterfly Effect… well it’s from chaos theory….


Fractal systems are resilient

look for patterns

“Elastic response”


Fractal Architecture



#Design4Hapiness


Simple





ComplexProbe-Sense-Respond

Pattern searching

Emerging practices

Chaos

Resilience Robust

Robust



…You’d be surprised how much we like patterns :D



Design Your Resilient Team Search patterns to create a fractal organisation Use Legos ;) Remember, You’re part of the system



Infinite Metaphors, Infinite stories 8 LEGO bricks


@ojuncu Oana Juncu www.coemerge.com

915 103 765



Patterns lead to (new) cognitive biases

Gentle Warning



Nature does not design for performance, it designs for resilience

Gentle Reminder



Play!Round 4

Similar as the last tour, but now you build a plant or a building. You’re still not allowed to talk.



Share Observations



Face Emergency

Schipol Airport, 2017,Jan 31st Tower control system bug effect



#Design4Hapiness


Simple






Pattern searchingEmerging practices

ChaosAct-Sense-Respond

Novel practicesCrisis Management

Robust

Rigid

Resilient



#Design4Hapiness

The Transition PointThe place of all possibilities

Simple

ComplicatedComplex

Chaos

Disorder



#Design4Hapiness

1,2,3Short term memory

3 Things!



#Design4Hapiness

Simple

ComplicatedComplex

Chaos

Pattern searching Rules & ExpertsAgile

We strive for stabilityLimit variability



#Design4Hapiness

Reality Has Its Own Agenda

Simple

ComplicatedComplex

ChaosIncident

Regu

latio

ns

WTF!



Embrace Chaos!

Systems that benefit from variability*( ie incidents)*inspired by Don Reinersten



Antifragile* SystemsAntifragile

systems are learning

continums

Nature is Antifragile

*Nassim Taleb



Innovation is an Antifragile behaviour

Ear Shell



#Design4Hapiness


Simple






Pattern searchingEmerging practices

ChaosAct-Sense-Grow

Novel practices

Antifragile

Robust

Rigid

Resilient



Design your Anti-fragile team

Seek opportunities over fixing the incident: What can your team benefit out of an unexpected situation? How can your team benefit from an unexpected situation?

Use Legos ;) Remember, You’re part of the system



Anti-fragile Mindset

Means using a library to read the books in it, rather than burning them to keep us warm*

*inspired by Idriss Aberkhane



Thank you!

What did you learn? What will you do differently? What should I do differently?

Open discussion


design organisations for tomorrow

Leadership & Management