crowd based information management

Di it l Di t R dDigital Disaster Responders

Gísli ÓlafssonDisaster Management Advisor

Email: gislio@live.comEmail: gislio@live.comBlog: http://blog.disasterexpert.org

Twitter: @gislio

DisastersDisasters

Images of people in needImages of people in need

The longing to lend a handThe longing to lend a hand

But not everyone can go thereBut not everyone can go there

The Birth Of Digital Disaster RespondersThe Birth Of Digital Disaster Responders

Five types of crowd involvementFive types of crowd involvement

1. Advocacy1. Advocacy

Social MediaSocial Media

Text „HAITI“ to 90999 CampaignText „HAITI“ to 90999 Campaign

Provide advise to affected populationProvide advise to affected population

2. Crowdsourcing Situation Information2. Crowdsourcing Situation Information

Mission 4636Mission 4636

Information EconomicsInformation Economics

3. Crowd Generated Maps3. Crowd Generated Maps

Open Street MapsOpen Street Maps

4. Crowd Generated Solutions4. Crowd Generated Solutions

CrisisCamp HaitiCrisisCamp Haiti

Big World – Small WorldBig World – Small World

30 second learning curve30 second learning curve

Data Collection Data Collation/i

Data AnalysisData CollectionProcessing

Data Analysis

Information Dissemination

Decisions

5. Crowd Based Information Management5. Crowd Based Information Management

Information Management – on the groundInformation Management – on the ground

ConnectivityConnectivity

Sources of InformationSources of Information

• noise becomes data when it has a cognitive pattern

d b i f i h i bl d i h h l hi h• data becomes information when its assembled into a coherent whole which can be related to other information

i f ti b k l d h it i t t d ith th i f ti i• information becomes knowledge when its integrated with other information in a form that is useful for making decisions and determining actions,

• knowledge becomes understanding when related to other knowledge in a manner• knowledge becomes understanding when related to other knowledge in a manner useful in anticipating, judging and acting,

• understanding becomes wisdom when its informed by purpose ethics principalsunderstanding becomes wisdom when its informed by purpose, ethics, principals, memory and projection

Dee Hock, 1996

Why we need informationWhy we need informationDee Hock, 1996

DATA VOLUME = # of Forms Collected x Number/Type of 

Questions x Periodicity (Frequency of data

Data VolumeData VolumeQuestions x Periodicity (Frequency of data 

collection)

Mechanical TurksMechanical Turks

Translation FrameworksTranslation Frameworks

Swift RiverSwift River

Collaborative AnalysisCollaborative Analysis

The Way ForwardThe Way Forward

FacilitatedKnowledge Management

CollaborativeWorkgroups

SocialNetworksKnowledge Management Workgroups Networks

EvolutionEvolution

Discussion

BlogsProfiles

Tags

MicrobloggingPodcasting Comments

Team Sites Document Libraries

VersioningShared 

Calendars

Discussion Boards

BlogsWikis

Ratings

TagsLibrariesTask Lists

Surveys

EnterpriseCollaborationCapabilities

SocialComputingTechnologies

DisasterCommunities

p g

The Need for CommunitiesThe Need for Communities

The crowd and cloud based crisis informationmanagement has to be a joint effort wherewe combine multiple technologies to solve the issues ahead.

A Common CauseA Common Cause

Governance PoliciesGovernance Policies

Legal, Compliance & SecurityLegal, Compliance & Security

ConfusionConfusion

• Twitter:Websites/Blogs:// • @gislio

• @DavidClinchNews• @poplifegirl

@ t i k i

• http://blog.disasterexpert.net• http://crisiscamp.org/• http://www.rhok.org/

htt // i i t/ • @patrickmeier• @whiteafrican• @edjez• @andrejverity

• http://www.crisismappers.net/• http://ushahidi.org• http://storyful.net

• @andrejverity• @crisismappers• @crisiscamp• @ushahidi• @ushahidi

Further resourcesFurther resources

Source: xkcd, ,http://xkcd.com/386/

And Finally...And Finally...

Backup slidesBackup slides

Optimal Cloud Workload PatternsOptimal Cloud Workload Patterns

Organizations 2.0Organizations 2.0

Normal (routine emergencies)• People relate as roles• People are the problem• Orgs are the solution

Disaster• Relate as People• Orgs are the problem• People are the solution

Catastrophe• Society breaks down• No relationships –survival

• Only happened a few times (Hiroshima)E=mc2 of disastersE=mc2 of disasters