crowd based information management
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Di it l Di t R dDigital Disaster Responders
Gísli ÓlafssonDisaster Management Advisor
Email: [email protected]: [email protected]: http://blog.disasterexpert.org
Twitter: @gislio
DisastersDisasters
Images of people in needImages of people in need
The longing to lend a handThe longing to lend a hand
But not everyone can go thereBut not everyone can go there
The Birth Of Digital Disaster RespondersThe Birth Of Digital Disaster Responders
Five types of crowd involvementFive types of crowd involvement
1. Advocacy1. Advocacy
Social MediaSocial Media
Text „HAITI“ to 90999 CampaignText „HAITI“ to 90999 Campaign
Provide advise to affected populationProvide advise to affected population
2. Crowdsourcing Situation Information2. Crowdsourcing Situation Information
Mission 4636Mission 4636
Information EconomicsInformation Economics
3. Crowd Generated Maps3. Crowd Generated Maps
Open Street MapsOpen Street Maps
4. Crowd Generated Solutions4. Crowd Generated Solutions
CrisisCamp HaitiCrisisCamp Haiti
Big World – Small WorldBig World – Small World
30 second learning curve30 second learning curve
Data Collection Data Collation/i
Data AnalysisData CollectionProcessing
Data Analysis
Information Dissemination
Decisions
5. Crowd Based Information Management5. Crowd Based Information Management
Information Management – on the groundInformation Management – on the ground
ConnectivityConnectivity
Sources of InformationSources of Information
• noise becomes data when it has a cognitive pattern
d b i f i h i bl d i h h l hi h• data becomes information when its assembled into a coherent whole which can be related to other information
i f ti b k l d h it i t t d ith th i f ti i• information becomes knowledge when its integrated with other information in a form that is useful for making decisions and determining actions,
• knowledge becomes understanding when related to other knowledge in a manner• knowledge becomes understanding when related to other knowledge in a manner useful in anticipating, judging and acting,
• understanding becomes wisdom when its informed by purpose ethics principalsunderstanding becomes wisdom when its informed by purpose, ethics, principals, memory and projection
Dee Hock, 1996
Why we need informationWhy we need informationDee Hock, 1996
DATA VOLUME = # of Forms Collected x Number/Type of
Questions x Periodicity (Frequency of data
Data VolumeData VolumeQuestions x Periodicity (Frequency of data
collection)
Mechanical TurksMechanical Turks
Translation FrameworksTranslation Frameworks
Swift RiverSwift River
Collaborative AnalysisCollaborative Analysis
The Way ForwardThe Way Forward
FacilitatedKnowledge Management
CollaborativeWorkgroups
SocialNetworksKnowledge Management Workgroups Networks
EvolutionEvolution
Discussion
BlogsProfiles
Tags
MicrobloggingPodcasting Comments
Team Sites Document Libraries
VersioningShared
Calendars
Discussion Boards
BlogsWikis
Ratings
TagsLibrariesTask Lists
Surveys
EnterpriseCollaborationCapabilities
SocialComputingTechnologies
DisasterCommunities
p g
The Need for CommunitiesThe Need for Communities
The crowd and cloud based crisis informationmanagement has to be a joint effort wherewe combine multiple technologies to solve the issues ahead.
A Common CauseA Common Cause
Governance PoliciesGovernance Policies
Legal, Compliance & SecurityLegal, Compliance & Security
ConfusionConfusion
• Twitter:Websites/Blogs:// • @gislio
• @DavidClinchNews• @poplifegirl
@ t i k i
• http://blog.disasterexpert.net• http://crisiscamp.org/• http://www.rhok.org/
htt // i i t/ • @patrickmeier• @whiteafrican• @edjez• @andrejverity
• http://www.crisismappers.net/• http://ushahidi.org• http://storyful.net
• @andrejverity• @crisismappers• @crisiscamp• @ushahidi• @ushahidi
Further resourcesFurther resources
Source: xkcd, ,http://xkcd.com/386/
And Finally...And Finally...
Backup slidesBackup slides
Optimal Cloud Workload PatternsOptimal Cloud Workload Patterns
Organizations 2.0Organizations 2.0
Normal (routine emergencies)• People relate as roles• People are the problem• Orgs are the solution
Disaster• Relate as People• Orgs are the problem• People are the solution
Catastrophe• Society breaks down• No relationships –survival
• Only happened a few times (Hiroshima)E=mc2 of disastersE=mc2 of disasters