contents · web viewword document version. large print. ... sue shoobridge. helen smith oam. ......
Post on 31-Oct-2018
220 Views
Preview:
TRANSCRIPT
Annual Review 2018VisAbility
Word Document Version
Large Print
1
Contents
Message from the Chair & Chief Executive Officer........3
Treasurer’s Report..........................................................8
Board Members............................................................11
Our Supporters.............................................................12
Contact Details.............................................................19
VisAbility Story 2018 Poster Description......................21
Guide Dogs Tasmania Our Story 2018 Poster
Description....................................................................26
Guide Dogs Western Australia Our Story 2018 Poster
Description....................................................................30
2
Message from the Chair & Chief Executive Officer
Recognition. Transformation. People. As we reach the
halfway mark of 2018, and we reflect on the months that
have past, these three key themes define the
extraordinary progress we’ve experienced on this year’s
journey.
At VisAbility, we never stop discovering new ways to be
relevant. New ways to be sustainable. New ways to
build strong partnerships. We stand up, front up and are
willing to put in the hard work; to take a bold new
direction. This year we have grown in ways we never
knew we could.
This year VisAbility gained significant recognition from
Government, winning notable grants across a number of
sectors. We were recognised with a five-year contract to
deliver Disability Employment Services for people with a
sensory disability in Western Australia and Tasmania.
Our new employment service is delivered in partnership
with CoAct, the fourth largest national provider of
employment services in Australia.
3
We were one of only two service providers recognised
through the Federal Government’s Print Disability
Services Program, a crucial project providing $5.7
million to produce alternative formats to meet the needs
of people living with a print disability.
The Australian Electoral Commission recognised
VisAbility as the preferred supplier of accessible material
to people who are blind or have low vision. We were
also appointed to the National Panel of Assessors under
Job Access for the next five years.
Every stride we take is towards our vision of
independence for people with disability. We are here to
empower. To enable. To engage.
And we have continued to effect transformational
change. Earlier this year, VisAbility was selected as the
only Western Australian organisation to take part in the
NOUS Community Partnership Scheme. We’re
transforming our social media presence through work
with ground-breaking social media experts Hancock
Creative through the Bankwest Foundation Gain and
Retain Program. 4
Through VisAbility’s Strategic Directions 2018-2021,
seven priority themes define our strategic direction over
the next three years. Our actions are shaped around the
Australian Business Excellence Framework (ABEF).
We’ve undergone a transformation in the way we
operate. VisAbility’s NDIS funded services continue to
grow strongly, with 94% of funding previously provided
through block grants successfully replaced with
individualised funding under the NDIS. This will ensure
the continuity of services for clients now and into the
future.
Guide Dogs WA and Guide Dogs Tasmania are
meaningful, well-loved brands. Through the Guide Dogs
Australia alliance, we play a vital role in providing people
in Australia with quality, nation-wide Guide Dog
services. In a coup for our brands, this year Guide Dogs
was again recognised as Australia’s Most Trusted
Charity, for the sixth consecutive year.
In a first for our organisation, two Autism Assistance
Dogs graduated in Western Australia. These dogs have
5
truly transformed the lives of their new families -
providing safety, independence, inclusion and
companionship.
Our people are encouraged to pursue their areas of
passion and are given a voice in their areas of expertise,
both within our organisation and the broader community.
We encourage learning, collaboration and knowledge
sharing – and support a culture where meaningful
connections are made between people of different roles
and responsibilities.
We are proud of the strong bank of expertise we have
built over many years. Our culture is one of trust,
freedom and responsibility. Our ethos on managing
performance? We let the results speak for themselves.
At VisAbility, we believe that trust is always more
powerful than control.
The contributions from the Western Australian and
Tasmanian communities are generous, inspiring and
sincerely appreciated. Donations, volunteering, gifts in
wills and generous contributions from our supporters
6
and funders have helped us transform the lives of
people with disability for over 100 years, and ensured
this into the future.
Thank you to our talented Board and our deeply
knowledgeable staff. The path we tread isn’t always
easy, but we move forward with strength of conviction
and a clear purpose. Our inspiration is the
transformations we have seen in our people: our clients
and their families, our leadership team, our employees
and our communities.
We will continue to strive to achieve this and much
more. To have a clear vision; to be ever prepared; to
break new ground; to be unafraid of whom we need to
be.
This is our vision for independence. We’re proud to be
leading the way.
Debbie Schaffer OAMChair
7
Dr Clare AllenChief Executive Officer
Treasurer’s Report
“Your grant funding and donations matter: every single
dollar of it.”
Throughout the 2017-18 financial year, VisAbility, now a
multi-state service provider, mobilised 98.9% of its total
revenue of which $11.85m is from your grant funding
and donations. This was used to positively impact upon
the lives of Western Australians and Tasmanians who
are blind or vision impaired and who have other
disabilities, through a combination of programs and
services.
VisAbility has performed well during the financial year.
Total revenue and income increased by 4.2%, ($555k)
while total expenses decreased by 7.5% ($1.10m).
Grants and subsidies from federal and state government
and other local funders represent 45% (2017: 51%) of
VisAbility’s total revenue. Accordingly, I would like to
8
acknowledge our partnering funders for their financial
contribution towards essential programs and invaluable
client services.
Donations, bequests and fundraising appeals
contributed 40% (2017: 31%) to the total revenue to
support our client service delivery work and to pay
support costs that underpin the activities of our
philanthropic arms, Guide Dogs WA and Guide Dogs
Tasmania.
Bequests and legacies are always critical to our ongoing
work because they enable us to provide services
additional to those funded by government. I am very
grateful to those who leave their legacy to VisAbility.
Despite the decline in government grants, NDIS income
and other fee for service almost doubled compared to
the previous year. Total expenses (excluding
depreciation and amortization) decreased by $970k.
I would like to commend VisAbility’s management for
working tirelessly to ensure the organisation’s
sustainability so we can continue delivering life-changing
9
services to Western Australians and Tasmanians who
have a disability.
I would like to thank my Board colleagues for donating
their time, skills and experience. I also express my
appreciation to the staff for the great work they do every
day and for their dedication to our mission and vision, to
VisAbility members for their support, to the many worthy
organisations and to our dedicated volunteers for the in-
kind support we received. Thank you.
Financial Summary
Statement of Financial Position
Total Assets $25,948,647
Total Liabilities $4,467,917
Total Net Assets $21,480,730
Total Equity* $21,480,730
*The Total Equity includes $4.8m contribution from the
merger with Guide Dogs Tasmania last financial year.
The financial summary should be read in conjunction
with the accompanying notes set out on Annual Audited
10
Financial Statements. For a complete copy, visit
www.visability.com.au or contact our office.
Statement of Profit or Loss and Other Comprehensive Income
Total Revenue and
Income$13,860,780
Total Expenses $13,708,933
Board Members
Debbie Schaffer OAM Chair
David Bevan
Jenny Dawson
Lorraine Driscoll
Kym Georgiou
David Ligovich
Scott Marston
Prof. Iain Murray AM
Sue Shoobridge
Helen Smith OAM
Hayden White
11
Our Supporters
Gifts in Wills and Major Supporters
AdvanceAlexander Edwin Poad
Alice Jean Tremlett
Anthony John PorterAntonio Panaia
ASGATCOAtholie Gwen HoughtonBankwestBatteryworldBourke Memorial Trust
Brian Cowan
Bruce Wall TrustCatherine May Hardy
Cecilia Lee Che Veal
Cecily Sinclair Smith
Chung Wah Association Inc.City Of BelmontCity Of GosnellsCity Of Perth
12
Corrs Chambers WestgarthCottesloe VetCyril Maitland Brown
Department Of Mines, Industry, Regulation & SafetyDoreen Letcher
Dorothy Joy Jones
Edward Bruce WickingsEvelyn Mary Oates
Fairbrother FoundationFrank Heinz Ebell
Friends of the Community - TasmaniaGeoffrey Charles Draper
Gerty Ewen
Gloria Mary Moyse
GreenstoneGrill’d Brookfield PlaceGuide Dogs Australia - The late Valma June Cook
Gustaf Ringstrom
HawaiianHoliday Inn Perth City CentreHoundstooth Studio by Alex Cearns
13
IdexxIsobel James Thurza
Jackson McDonaldJanet Lucy Shaw
Jean Freda Hanlon
Kathleen Patricia Ellen Young
Kevin and Edna Appleton
King and Wood MallesonsLesley JohnstoneMadge Herma Meadows
Marjorie Gladys WolfeMary Louise JonesMelvie Mary BennettMerial (Nexgard, Paragard, Heartgard)
Metro TasmaniaMishak Turner
Mosmans RestaurantNeil Thomas
New Town ToyotaNorma Joan Tyler
Norman Gordon BradfordOlive Ruth Atherton Bonny
14
Particia E Dorlandt
Perpetual - Alan and Lilian Cameron TrustPerpetual - Francis John Longhurst TrustPerpetual - Hansen and Kean TrustPerpetual - Harry Frederick Carter TrustPerpetual - Jean Marion Isobel TrustPerpetual - Jeanne Krajanich TrustPerpetual - John W R TrustPerpetual - Lindsay and Nan Wilkinson TrustPerpetual - Margaret Harper TrustPerpetual - Maud CreaseyPerpetual - Mildred TonksPerpetual - William H SchuetzPerpetual - Henry AbbottPerth UpmarketPETstockPrecision ArtPublic Trustee - The Alan Dexter Strawbridge Trust
Rappaw PrintsRF and RE Cane Charitable TrustRio TintoRiverton Leisureplex
15
Robert John Russell
Sally Tracey
SpecsaversSwan TaxisThelma Joyce ElmerThink Fragile X FoundationTony Wood
Town of Victoria ParkTrixie Franklin
Valma E Davenport
Vetcentre MontroseVerna Rowbotham
William Eastcott Higgs
William Garrod
Puppy Sponsors
Barbara SelfBridget StottBryce and Fae BurrowColes - Western AustraliaFremantle Ports AuthorityGuide Dog Day 2018
16
Henry and Malita RonchiIvan HalbertJean ArkleyJo Wheatley John HughanLiz and Lucas WilkMcCusker Charitable FoundationPrairie Dunes PlaceSwan Taxis Team Jog for a Dog Teoh FamilyTerry KrysynaThe late Mr Brian CowanThe late Mr StrawbridgeThe late Mr Tony WoodThelma StewartThink Fragile X FoundationTony and Felicity WalchWheatley Family Foundation
17
Guide Dogs Australia
Guide Dogs Tasmania and Guide Dogs WA belong to
the Guide Dogs Australia alliance, and work
collaboratively with the four other Guide Dogs schools
across Australia.
Our collaboration ensures a high standard of service
delivery across the nation. Thank you to the national
partners who support this alliance and allow us to
provide life-changing services to people across
Australia.
Life Members
Ron Anderson OAM
Cam Ansell
Michael Barton
Connie Craig OAM
Professor Geoff Gallop AC
Dixie Gunning OAM
Tony Hagan
Peter Hickson
Lester James
18
Dorothy Judd
Kim Laurence
Tina Mackay
Ross McLean OAM
Steve Moore
Elizabeth Needham
Jean Perron
Dr L.S. (Stan) Perron AM
Peter Potter MBE
Ruth Reid AM Cit. WA
John Rodgers
Roma Shilling
John Thompson
Contact Details
Western Australia
The Perron Centre
61 Kitchener Avenue
Victoria Park WA 6100
PO Box 101 Victoria Park 6979
Tel: 1800 VISION (847 466)
19
Tasmania
164 Elizabeth Street
North Hobart TAS 7002
PO Box 82 North Hobart TAS 7002
Tel: 1800 484 333
Email: info@visability.com.au
VisAbility website: visability.com.au
Connect with us on:
Facebook: https://www.facebook.com/visabilityAU/
LinkedIn:
https://www.linkedin.com/company/association-for-
the-blind-of-wa---guide-dogs-wa
ACN 604 293 209
20
VisAbility Story 2018 Poster Description
Visible
We communicate transparently. We trust, and can be
trusted. We connect and participate. We are open, and
true. We have a voice.
At VisAbility we live and breathe our values. We have
focused on becoming more accessible and visible,
connecting with our clients and fostering our relevance
to our communities. An impressive 34% of our services
have been provided in the community, and 66% at our
hubs. Our service delivery breakdown was 6%
Accessible Information, 26% Therapy for Children and
Youth, 28% Leisure, Sport and Recreation, and 40%
Therapy for Adults.
Belonging
We welcome everyone. We see a world where everyone
is equal, everyone is included. Our vision for
independence is strong. We're continually striving to
connect with our far-reaching community, and this year
21
we established two new community hubs, in addition to
our five regional hubs.
Talking books make the world of difference to a person
with vision impairment, connecting them to the world
around them. This impact can't be understated when
you learn that 72,449 digital talking books were listened
to from our library over the past year!
We value everyone who works with us and are proud to
say we have 432 volunteers contributing 20,300 hours to
VisAbility. Astonishingly, the total employment duration
of all our employees is 637 years!
Opportunity
We believe in abundance and diversity. In a world where
everyone can achieve their goals. In a world that
continues to evolve, discovering new ways for people to
grow.
We are proud to deliver services to clients of all ages
and over the past year we have connected with 4,185
people in Western Australia and 858 people in
22
Tasmania. Our employment program is exceptional and
life-changing. Twenty-four job seekers are now
employed thanks to this remarkable program.
We value the drive and enthusiasm of young people
entering the workforce. Last year we hosted 36 student
placements at VisAbility and employed three new
graduates.
Empathy
We walk this journey with you. We are brave, and
vulnerable. We want to step inside your shoes. To see
things from your perspective. To see things differently.
Stepping into one another's shoes gives us a better
opportunity to meet our community's needs. We
partnered with the State Library of Western Australia to
include Braille in Babyways Touch and Feel Backpacks,
so that parents of children with vision impairment don’t
miss out on this important new parent resource.
We added 1,102 new titles to our online library collection
and had 23 organisation attend our free access
23
workshops. We’re thrilled to have received an
impressive $92,000 in funding for our How I Learn
project: an important new project empowering young
people with a disability to share their unique learning
and accessibility needs with their teachers.
Greatness
We are giants in our domain, the best at what we do.
We lead, we achieve, we break new ground. We have a
depth of knowledge that is unparalleled.
We are proud that in delivering 83,600 service hours, we
have achieved an outstanding 93% customer service
ranking of good to excellent. We are also a National
Disability Services Award finalist in Western Australia for
our ground-breaking ROAM program.
Acknowledging our work in accessibility, we have been
awarded funding through the Print Disability Services
Program, amounting to $1,653,300 over three years
(2018-2021).
24
We are transforming our Social Media Strategy through
grants received from TasCOSS NDIS Providers
Development Fund (TAS) and Bankwest Foundation
Handcock Creative Gain and Retain Program (WA).
We will continue to strive for excellence in everything we
do, and to always have a clear vision for transforming
the future for people with a disability. This is our vision
for independence. We’re proud to be leading the way.
25
Guide Dogs Tasmania Our Story 2018 Poster Description
Guide Dog Program
2017-18 was a big year for Guide Dogs Tasmania, with
new puppies, new staff members and new events all
resulting in an exciting year for the organisation.
In the Guide Dog Services department, the addition of a
Cadet Guide Dog Mobility Instructor resulted in more
dogs being trained during the year, quicker services to
clients, and the expansion of services with our
Companion and Therapy Dog Program.
During the year we welcomed 11 new pups into our
program; almost double the number we took on the year
before. Thanks to the Blind Foundation New Zealand,
we were able to source a more continuous supply of
pups that will help ensure we keep up with the demand
of Guide Dogs in Tasmania well into the future.
The new additions to our puppy program, took the total
number of dogs in training to 14. All of those little legs
26
walked a combined total of 9,000 kilometres this year!
The organisation also held 24 group puppy classes,
visited the vet 98 times, and fed the hungry puppies a
total of 2,730 kilograms of kibble!
To support the additional puppies joining the program,
we had an increase in Puppy Development volunteers
with 23 new families coming on board. We also saw a
high retention rate of current volunteers at 86% - a great
achievement!
During the year we placed four Guide Dogs with clients
across Tasmania, along with one Companion Dog, and
carried out 59 aftercare visits. Our total number of
working Guide Dogs at the end of 2017 – 18 was 21, an
increase of three from the previous year. We’re excited
to see this number steadily grow over the next few years
to reflect the recent growth in puppy numbers.
Due to the growth in the Guide Dog department, we
were able to hold our first Test Drive a Guide Dog Day
for young Tasmanians living with vision impairment. This
full-day, hands-on workshop was a huge success,
27
generating several Guide Dog referrals and promoting
our services through the extensive media coverage on
the day. Out of the six participants, aged 14 – 21 years,
66% have gone on to pursue a Guide Dog as a mobility
option – a fantastic outcome!
Fundraising
Supporting our Guide Dog services was the
Engagement and Fundraising Department, which
brought in $973,217 of donations across the year. Part
of this revenue came from our iconic Collection Dog
program, which continued to perform outstandingly
thanks to the steady stream of donations coming in from
the 1,983 sites hosting Collection Dogs.
A restructure of our Engagement and Fundraising
Department occurred at the beginning of the 2017-18
year. This saw the creation of three new roles, and the
appointment of one, full time staff member. With a
refreshed team, our Street Appeal was a great success,
raising over $13,000 from generous Tasmanians.
28
Across the year, we held a total of 130 fundraising
events and our Ambassador Dog Dexter visited 85 sites
– talk about busy!
Along with our dedicated staff, our fundraising
volunteers were vital to the success of these events,
helping with the organisation and running of many. We
also had great support from our corporate volunteers,
who contributed a total of 80 hours during the year. In
fact, across the whole organisation, volunteers
contributed around 139,776 hours during 2017-18!
That concludes the highlights from 2017 – 18 – a year of
growth and new opportunities in many areas of the
organisation. For us, what this really means is that we
can provide more services to even more Tasmanians
who need our assistance. Let’s bring on an even better
2018 – 19!
29
Guide Dogs Western Australia Our Story 2018 Poster Description
Guide Dog Program
2017-2018 was a busy and successful year for Guide
Dogs WA. During the year we welcomed 21 new
puppies to the pack. The puppies were sourced from
Guide Dog Schools across Australia and the Blind
Foundation in New Zealand. The new arrivals took the
total number of puppies in training to 39.
We were able to match 10 trained Guide Dogs with
Western Australians during the year, bringing the total
number of working dogs we support across the state to
51. A total of 111 aftercare visits were made to our
working dogs and clients in the community.
Our Buddy Dogs for Kids program achieved an
important milestone this year with the placement of the
first two trained Autism Assistance Dogs with Perth
families. With the objective of improving quality of life for
a child living with autism and their family, these first two
dogs have had a profound and positive effect on the
30
safety, independence and inclusion of the children and
their families. In addition, another 10 Therapy and
Companion Dogs were placed with individuals and
families living with disability in Western Australia.
To support the increased number of puppies and
diversified training program, we welcomed to our team a
Guide Dog Services Coordinator to oversee all aspects
of the Guide Dog Services department. In addition, our
first two Cadet Guide Dog Trainers both successfully
completed their 18 month traineeship in April and joined
the team as qualified Guide Dog Trainers.
The increase in the number of puppies and dogs also
resulted in an increase in the number of veterinary visits,
which totalled 136 during the year. There were 39 group
puppy classes held during the year. The puppies and
dogs in training chewed on 630 toys and nylabones and
consumed 8,190 kilograms of kibble during the year.
That is a lot of kibble – 8.19 metric tons!
The dogs and puppies in training clocked up a total of
23,100 kilometres of training walks, which is the
31
equivalent of walking from Perth to Sydney, seven
times!
Fundraising
The Engagement and Development department provide
the fundraising and marketing services for Guide Dogs
WA. The fundraising income was $4,606,045, which was
derived from a number of programs, including bequests,
donations, Puppy Pals, community fundraising events
such as the HBF Run for a Reason and the annual
Guide Dog Day Street appeal plus the 1,325 full size
and mini dog collection containers located in
businesses, offices and venues across Western
Australia.
Ambassador Dogs Annie, Maddy and Eva made 280
public relations appearances during the year, attending
supporter fundraising events across the metropolitan
area.
A total of 118 community fundraising events were held,
making a valuable contribution to the fundraising
income.
32
None of this would have been achieved without the
invaluable support from a dedicated team of volunteers
who supported all aspects of the fundraising and training
program. A huge 145,600 volunteer hours contributed to
the work of the organisation. Corporate volunteers
contributed another 110 hours.
We look forward to continued growth and development
in the new financial year and achieving our vision for
independence.
33
top related