cisco connected health

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Cisco Connected Health Shaping a World of Health Without Boundaries

February, 2012

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highly-credentialed staff members

Solutions

Partners

Business

Units

Sales Team

Consulting

Marketing

Channels Team

RN’s MD

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KS

NE

SD

ND MN

IA

MO

WI

MI

IL

IN OH

KY

AK

HI

WA

OR

MT

ID

NV

CA

UT

WY

CO

AZ NM

TX LA

MS AL

FL

OK AR

TN

NC

SC

GA

WV VA

PA

MD

NY MA

NH

VT

ME

NJ

DE

RI

Jim Lail

Tom Chambers

Michelle Robertson

Curtis Dikes RN

Tony DeFrancesco

Erik Petersen

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Aging Population/

Chronic Disease

Shortages in Key

Specialties

Affordability Crisis

New Uses of IT

Focus on Wellness

R&D Productivity

and Innovation

Privacy and Security

Concerns

Federal IT Investment

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Healthcare is becoming borderless

Patient experience will matter

Payment will be linked to value

Social care will blend with healthcare

Enterprises will need to focus on sustainability

1

2

3

4

5

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• Technology megatrends

• Advanced telemedicine

• Experts on demand

• Virtual assistants

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Our users

…are diverse

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INFRASTRUCTURE/

CALL CONTROL

Routing Switching Wireless Management QoS Security Call

Manager

Imaging

Systems EMR/EHR

Bio-Medical Lab Systems Pharmacy Rx

APPLICATIONS

Cell Phones /

PDAs IP Video Phone Cisco IP Phone Wireless IP Phones

ENDPOINTS

END USERS

Physicians

CIUS

Nurses Technicians First Responders Patients / Family

Nurse Call

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Partner with Customers and Innovators Across the Entire Ecosystem

The Cisco Healthcare Strategy

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Decision Makers

CIO

Chief Financial Officer

Technical Decision Maker

CXOs

Chief Medical Officer

Director of Clinical Engineering

Chief Medical Information Officer

Chief Nursing Officer

CTO

Business Decision Maker

Healthcare

Decision Makers

IT Director

IT Manager

Healthcare provider decision makers and influencers include executive professionals in medicine, operations and IT Key metrics: Quality of care Efficiency Costs

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Cisco Medical-Grade Network

Care-at-a-Distance and Clinical Workflow

Compliance and Medical Device Management

Continuing Health Education and Collaboration

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better

Cisco Medical-Grade Network Enables Reliable, Seamless, and Secure Health Data Communications Among the Healthcare Community

• Care-at-a-Distance

Cisco HealthPresence™/ Cisco TelePresence®

WebEx® for Healthcare

Expert on Demand

Cisco ūmi™

• Clinical workflow

Cisco Cius™

Context-Aware Healthcare

Digital Media Suite

Cisco Nurse Connect®

CARE-AT-A-DISTANCE AND CLINICAL WORKFLOW SOLUTIONS

Provide Better Care and Wellness

• Secure Wireless

• Medical Data Exchange Solution

• Data Center for Healthcare

• Context-Aware Healthcare

• BioMed NAC

• Cisco Nurse Connect

• PCI for Healthcare

COMPLIANCE AND MEDICAL DEVICE MANAGEMENT SOLUTIONS

Reduce Costs and Improve Productivity

• Cisco TelePresence

• WebEx for Healthcare

• Digital Media Suite

• Expert on Demand

• Cisco Quad™ for Healthcare

CONTINUING HEALTH EDUCATION AND BUSINESS COLLABORATION SOLUTIONS

Collaborate to Innovate

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Clinical Workflow

and Process

Improvements

Patient

Experience and

Care Delivery

Patient Privacy

and Data

Security

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Ubiquitous Wi-Fi access

Secure access to patient EHR with AnyConnect

Enhances caregiver productivity with location information

Borderless

Healthcare

Delivers

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Streamline Workflows and Improve Communications Across Healthcare Teams

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Nurse Call Integration

Video-Based Training

Asset Tracking

Proximity-Based Care

Patient Tracking

Mobility

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• 20% to 30% of nurses’ time is spent finding people and equipment

• 84% agree time spent searching for needed resources impacts patient care

• Hospitals over-procure 20% to 30% of mobile assets

• A nurse walks 4 to 5 miles per shift

Source: Forrester Research, February 2006

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• Faster response times • More time for staff to spend on primary functions • Reduction in overhead paging, for a quieter, less disruptive environment • Rapid assembly of specialty teams • More efficient us of caregiver resources through call back

Cisco Nurse Connect® Provides More Efficient Patient Care from Almost Any Location; The Integrated Cisco Nurse Connect Voice and Data Solution

Delivers Nurse Call Alerts to Cisco Wireless Phones and Other Endpoints

BUSINESS

VALUE

Patient Presses Call Button Nurse Identifies Type of Alert Based on the Message

Nurse Calls Back

Patient Presses Call Button Nurse Reroutes Request to Aide

Aide Calls Patient on Pillow Speaker and

Delivers Requested Items

Dome Light Changes Color to Indicate Request Status

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Access Desktop Applications

from Anywhere

Update Colleagues on Patient

Status Through Wi-Fi

Participate in

Cisco TelePresence Sessions

• Supports anywhere, anytime collaboration for CME, clinical studies, teaching, and consultations

• Make clinical decisions faster, improving patient care and outcomes

Cisco Cius™ Provides Healthcare Teams with the Ability to Communicate, Access Desktop Applications, and Participate in Cisco TelePresence® Sessions from Anywhere

BUSINESS

VALUE

Desktop Virtualization/Cloud

Mobility Cisco TelePresence

Interoperability

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• Manage medical equipment, hospital beds and controlling assets

• Issue patient location alerts and cost-effectively locate staff

• Reduce waste with condition alerts

• Manage security and regulatory compliance

BUSINESS

VALUE

Context-Aware Healthcare Improves Clinical Processes with Real-Time Resource Location Information and Access to Environmental Information

to Help Provide an Optimal Patient Experience

Asset Management

Equipment Maintenance

Condition Monitoring

Patient and Staff Safety

Patient Flow

Network Security

Network Visibility

Asset, Patient, and Staff Visibility Network Visibility

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• AeroScout MobileView Application

Visualize, search, and filter assets in map/floor plan or tabular views

Send notifications and alerts

Current or historical asset reports, including location, duration, and movement (via web)

• Cisco 7925 Wireless IP Phone

Enhances collaboration for highly mobile healthcare staff, e.g., nurses, orderlies

Hermetically sealed—Ideal for damp or dusty environments

Extended battery life to accommodate shared shifts

Enables integrated services

Event Alerts

Presence

Paging and Push to Talk

Location Tracking

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Enable Local and Remote Team Collaboration, Patient Examination, and Consultation

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Bedside Consults

Telehealth

Discharge Efficiency

Training/ Knowledge

Sharing

Language Interpretation

Home Healthcare

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• As good as face-to-face care

• One patient, many doctors

• Patient group visits

• Physician collaboration

• Enhanced patient experience (augmented reality)

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Patient in a Remote Area Needs to See a Doctor

Cisco HealthPresence™ Solution Helps Extend the Reach of Healthcare Delivery, Simplify Healthcare Communications, and Connect Patients with Medical Providers and

Specialists to Enable Examinations in a Convenient and Efficient Manner

• Increased convenience and access to healthcare for patients

• Optimizes the use of scarce expert resources while containing costs and offering a live, ―face-to-face visit‖ experience

• Offers the ability to augment and optimize the capacity and reach of care delivery systems in a patient-friendly and convenient way

BUSINESS

VALUE

A Licensed Healthcare Professional and Physical

Conduct Exam

Exam Includes Data from Medical Devices and

Hi-Def Video

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Hospital A Hospital B

Pharmacy

Clinic

Physicians

Office

Connect Healthcare Professionals and Patients Across the Globe for Consultations, Clinical Studies, and CME

• Supports anywhere, anytime collaboration for CME, clinical studies, teaching, and consultations

• Make clinical decisions faster, improving patient care and outcomes

• Designed specifically for the clinical environment

BUSINESS

VALUE

© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 28

Medical-Grade

Network

1. Doctors requires

triage support

2. Place call to

specialist center

3. Call routed to appropriate

specialist center, based on

symptoms and preliminary

diagnosis

Establish Specialist Video Call

Establish Specialist Audio Call

• Greater access to specialists at time of need

• Higher staff productivity

• Leverages specialists across the healthcare delivery network

BUSINESS

VALUE

Cisco Expert on Demand Provides an Integrated Solution to Provide a Multimedia Service Between Healthcare Providers, Dependent of Specialty Required

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Mobile Units Desktop Video

Stationary Care

Patient comes to

the clinic

Desktop care

Low cost

Low-bandwidth

SmartPhones

Wireless Tablets

Mobility

Mobile Devices

Cisco Telehealth – Portfolio

Mobile

Carts Mobile Care

Care comes to

the patient

QUAD

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CME Certification

Education and Employee

Communication

Research Trials

Training and Administrative

Communications

Crisis Management

Patient Wellness and Community Support Groups

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Data Center

Allow Nurses and Doctors to Administer Patient Care from Anyplace, Anytime Through Secure Wireless Capabilities

Enable Patients and Guests to Stay Connected Through Secure Connectivity

Enable an Interoperable Healthcare Ecosystem Through a Flexible and Scalable Network Framework

Bring Connectivity to the Hospital’s

Infrastructure Through Automated

Biomed Devices

Meet Government and Industry Mandates Through A Regulatory

Compliant Architecture (ex: PCI)

Thank you.

www.cisco.com/go/healthcare