bizdev services for ito & bpo suppliers

Business Development Services for ITO and BPO suppliers

10/04/23 Business Development Services 2

Overview

Interim BizNetMarketsChallenges Business Development Activities Business DevelopmentOur Business ModelOur Added ValueResults BD

10/04/23 Business Development Services 3

Interim BizNet

Consultancy company specialized in Business Development.Unique Concept: support companies to improve their competitiveness. Passion: Accelerating time to market, lowering costs.Supply side: ITO and BPO companies, both onsite and offshore. Demand side: Verticals such as Finance, Telecom, Utilities and Systems Integrators.Contact Errol van Engelen at info@interim-biznet.eu

10/04/23 Business Development Services 4

Markets – Supply Side

IT Outsourcing Companies:Custom Application ServicesStandard Application ServicesInfrastructure Services

BPO Companies:Finance & Accounting OutsourcingHuman Resources OutsourcingKnowledge Process OutsourcingFacilities Management Outsourcing

Size from 300 employees onwards either onsite or offshore.

10/04/23 Business Development Services 5

Markets – Demand Side

Finance Vertical:BankingInsuranceOther Financial Services

Telecom Vertical:OperatorsCableInternet Service Providers

Utilities:ElectricityGasWater

System Integrators:With no offshore sites

10/04/23 Business Development Services 6

Challenges Business Development

External challenges:No or insufficient contact network in target markets at desired level. Fierce competition due to the Economic Downturn.Local suppliers without offshore capabilities being squeezed by Tier one (global) suppliers.Loss of market share and margins.

10/04/23 Business Development Services 7

Challenges Business Development

Internal challenges:Business Planning: no strategy to adapt to current situation;Product Management: no innovation, unclear portfolio;Go to Market: no plan, no strategy, me too marketing.Sales & Marketing: no contacts at desired level, no name awareness.

10/04/23 Business Development Services 8

Activities Business Development

Activities to improve market share and margins

10/04/23 Business Development Services 9

Business Planning

Determine target markets.Define actual needs in target market.Develop Action Plan for the short-term.Develop Business Plan containing Product/Service portfolio, positioning, pricing, customers, competition, onsite/offshore policies. Focus on Value Creation.

10/04/23 Business Development Services 10

Product Management

Define Product/Service needs in target market. Define current Product/ Service portfolio.Define eventual gaps.Enhance eventual gaps and integrate in Product/ Service portfolio. Focus on Solution.

10/04/23 Business Development Services 11

Go to Market

Define channels to use to connect with prospects and clients.Define organizational processes to work in an onsite/offshore structure. Onsite control and offshore delivery. Focus on Introduction.

10/04/23 Business Development Services 12

Sales & Marketing

Prospecting at desired level in target market.Interview / discovery meeting.Analyze needs re. ITO or BPO services.Present services and solutions.Negotiate internally and externally.Close the Contract.Focus on Price and Quality ratio.

10/04/23 Business Development Services 13

Our Business Model

Working on behalf of ITO and BPO companies.Small Retention Fee + Commission.Business Contacts at C-level within Top-150 in the Netherlands.€ multi million sales funnel in ITO and BPO projects in the Netherlands.

10/04/23 Business Development Services 14

Our Added Value

Bridging the gap between where you are and where you want your company to be:

Building strategic Business PlansPerforming Sales and Marketing activities.

10/04/23 Business Development Services 15

Measurable Results

Accelerated time to market and lower costs in Business Development process.Improvement in the Marketing and Sales process. Bottom-line: more competitiveness, more turnover and market share.

Business Development Services for ITO and BPO suppliers