at the end of the day, when we talk about technology change€¦ · open innovation labs open...

- Dr. David Bray, Chief Ventures Officer of the U.S. NGA

At the end of the day, when we talk about technology change —whether it’s the Internet of Everything, big data, or machine learning —

it’s really about people and organizationalcultures, first and foremost.

- Dr. David Bray, Chief Ventures Officer of the U.S. NGA

Then it’s about how those people

get stuff done together …

THE OPEN ORGANIZATIONJIM WHITEHURST, RED HAT CEO

CONVENTIONAL ORGANIZATION“TOP DOWN”

OPEN ORGANIZATION“BOTTOM UP”

WHAT

HOW

WHY

WHAT

HOW

WHY

SETTING DIRECTION

GETTING THINGS DONE

MOTIVATING AND INSPIRING

COMMAND ANDCONTROL

CENTRALPLANNING

TITLE ANDRANK

HIERARCHY

PROMOTIONAND PAY

CATALYZINGINCLUSIVE

DECISION-MAKING

MERITOCRACY LET THESPARKS FLY

PURPOSEAND PASSION ENGAGEMENT

OPEN SOURCE IS MORE THAN CODE. IT’S CULTURE.

OPEN SOURCECULTURE

Engaged communitiesmore rapidly adapt change

Transparency forces honesty and authenticity

Open standardspreserve business agility

Shared problems are solved faster

DISCOVERY SESSION

AGENDA

RESULTS

In a 1-day no cost session, the client and Red Hatter work together to scope Labs and make Red Hat sticky.

• Understand business priorities and IT landscape• Identify future state objectives• Define value hypothesis• Define minimum viable product to build in Lab

• Well-documented consulting proposal + SOW• Clear understanding of objectives• Established credibility and thought leadership

INTERATE ENABLE

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CREATING THE SPACETO INNOVATE

“By creating a shared space for

testing and developing new open source

solutions, I hope that [the Innovation Lab]

will spur a culture of innovation within

state government and lead the nation

in using technology to bring the

government closer to the people.”

Lt. Gov. Gavin Newsom, 2016

RAYMOND YEESchool of Athens

https://www.flickr.com/search/?license=4%2C5%2C6%2C9%2C10&ad-vanced=1&text=the%20school%20of%20athens

Original image: https://en.wikipedia.org/wiki/File:Sanzio_01.jpg

OPEN INNOVATION LABSOPEN SOURCING OUR DNA TO ACCELERATE APPLICATION DEVELOPMENT

MISSION

VISION

To accelerate the delivery of our customer’s innovative ideas, and createinfectious enthusiasm for building applications the Red Hat Way, by leveraging

community-powered innovation to deliver an outstanding labs experience.

To empower our customers to deliver the most innovative softwaresuccess stories of the 21st century.

8

WHAT DOES AN AWARD-WINNING RESTAURANT AND OPEN INNOVATION LABS

HAVE IN COMMON?

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LABS VALUE PROPOSITIONTHE MICHELIN STAR RESTAURANT

THE KITCHEN• Open, transparent workspace• The best tools and ingredients• Built for speed and experimentation• Always ready for use

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LABS VALUE PROPOSITIONTHE MICHELIN STAR RESTAURANT

THE CHEFS• Variety of world-class skill sets• Everyone accountable for the meal’s success• Shared culture and passion

[Photo] Cook It Rawhttp://www.eater.com/2011/12/16/6629185/inside-cook-it-raw-where-the-worlds-great-chefs-gather

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LABS VALUE PROPOSITIONTHE MICHELIN STAR RESTAURANT

THE METHOD• Pipeline provides speed and governance• Creates the freedom to safely experiment• Agile approach allows learning from failure and pivoting• Apprenticeship accelerates learning

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LABS VALUE PROPOSITIONTHE MICHELIN STAR RESTAURANT

THE MEAL• Restaurant continuously invents new dishes• Staff gathers instant, honest feedback• A memorable experience spreads authentic enthusiasm

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EXPERIENCE DEVOPS WITH USIN OUR KITCHEN

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BUILD SOFTWARE THE RED HAT WAYIN OPEN INNOVATION LABS

EXPERIMENTRapidly build prototypes,do DevOps, and be agile.

IMMERSE YOUR TEAMWork side-by-side with experts

in a residency-style engagement.

CATALYZE INNOVATIONBring modern application

development back to your team.

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TAKING A NEW APPROACHTRADITIONAL I.T. VERSUS OPEN INNOVATION

TRADITIONAL OPEN INNOVATION LABS

Maybe

Probably not

Slow

Months to years

Very high

Team of teams

DANGER

Yes, infectiously

Definitely

Fast

1-3 months

None

Small team

Low

CULTURE OF INNOVATION

AGILITY

SPEED TO VALUE

DEV LIFE CYCLE

INFRASTRUCTURE COST

PEOPLE NEEDED

RISK

17

DISRUPTIONRAPIDLY CO-CREATE AN INNOVATIVE

OR DISRUPTIVE PRODUCT

18

TRANSFORMATIONCREATE THE CATALYST TO CHANGE

THE CARGO SHIP’S COURSE

19

THE ROAD TRIPEXPERIENCE STATE-OF-THE-ART

APPLICATION DEVELOPMENT AND DEVOPS

21

BUSINESS MOTIVATORS• Startup needs an MVP for Emergency Care Mobile App at lowest possible cost and time

LABS ACCOMPLISHMENTS• Built MVP in just 5 weeks, using Labs methodology, OpenShift, Red Hat® Mobile, Red Hat JBoss BRMS

CUSTOMER QUOTES• “We chose a provider... that could help us get our innovative products to run in the real world.”

• “Fascinated by the concept... a strong technological stack that is actually fundamental for the healthcare industry.” - Dr. Andre Baumgart, EasierAG

CASE STUDY, STARTUPLABS IN ACTION

22

BUSINESS MOTIVATORS• Extreme pace of company growth • Cannot onboard new developers quickly enough• Need to simplify through standardization, security, and supportability

LABS ACCOMPLISHMENTS• Used Labs push-button infrastructure to build out an automated, self-service platform for new developer onboarding• Drastically reduced onboarding time, while improving quality, supportability, and standardization of development work

CUSTOMER QUOTES• “[The project] progressed much faster than we thought!”• “[The team has been] great to work with.”• “Absolutely exceeded our expectations” - John H.

CASE STUDY, HEALTHCARELABS IN ACTION

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BUSINESS MOTIVATORS• Reduce time from concept to cash• Auto-scale to avoid Black Friday disasters• Deliver best-in-class customer experience

LABS ACCOMPLISHMENTS• Quickly containerized, scaled, and improved a high-profile application• Validated the strategic value of OpenShift, containers, microservices, and public cloud

CUSTOMER QUOTES• “Fun, challenging, and rewarding” - Kyle H.• “Rewarding and satisfying to learn and accomplish so much in a short period of focused time… Wouldn’t change a thing.” - Tony T.

CASE STUDY, RETAILERLABS IN ACTION

24

BUSINESS MOTIVATORS• Must demonstrate to Ministry of Health a quicker time-to-market• In competition for $10M-$100M funding• Need to adopt Agile and Lean Engineering principles to transform business

LABS ACCOMPLISHMENTS• Created a self-organizing, self-correcting, and autonomous 7 person team• Building a mobile-first patient access portal prototype in 8 weeks• Enabling 4 developers on cloud native technologies (2 on fundamentals)• Integrating with various back end systems providing EHR data over FHIR

CUSTOMER QUOTES• ‘I’m learning...a much more efficient way of developing software’• ‘We’re already at least 8 weeks ahead of where we’d be...on a traditional project’• ‘The new techniques and tools...and Red Hat experts on hand [allow] us to move at a pace I never thought would be possible’• ‘I couldn’t speak more highly of the whole experience’

GOVERNMENT/HEALTHCARELABS IN ACTION

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The new techniques … and Red Hat experts [allow] us to move at a pace I never thought would be possible.

I couldn’t speak more highly of the whole experience.

- K.L., Manager, Government Healthcare company

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‘[Open Innovation Labs] really helped us jump start things, and has absolutely exceeded our expectations.

Take advantage of it if you have the opportunity!'

- John Hodgson, Sr. Director, Optum

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OUR PROCESS

PRE-WORK RESIDENCY RETROSPECTIVE

Discovery session Agile, Lean, DevOps Backlog and roadmap

PUSH-BUTTON INFRASTRUCTURE DEMO DAY

CONTINUOUS LEARNING

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PICTURE YOURSELF AT LABSAPPLY DEVOPS TO A REAL BUSINESS NEED

DECIDE WHICH JOURNEY●

●

●

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PICTURE YOURSELF AT LABSAPPLY DEVOPS TO A REAL BUSINESS NEED

DESIGN THE PLAN

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PICTURE YOURSELF AT LABSAPPLY DEVOPS TO A REAL BUSINESS NEED

BEGIN DEVELOPMENT

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PICTURE YOURSELF AT LABSAPPLY DEVOPS TO A REAL BUSINESS NEED

EVALUATE PROGRESS

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PICTURE YOURSELF AT LABSAPPLY DEVOPS TO A REAL BUSINESS NEED

DEMO THE RESULTS

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PICTURE YOURSELF AT LABSAPPLY DEVOPS TO A REAL BUSINESS NEED

PLAN THE STRATEGIC ROADMAP

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PICTURE YOURSELF AT LABSAPPLY DEVOPS TO A REAL BUSINESS NEED

BE THE CATALYST FOR INNOVATION