at the end of the day, when we talk about technology change€¦ · open innovation labs open...
TRANSCRIPT
- Dr. David Bray, Chief Ventures Officer of the U.S. NGA
At the end of the day, when we talk about technology change —whether it’s the Internet of Everything, big data, or machine learning —
it’s really about people and organizationalcultures, first and foremost.
- Dr. David Bray, Chief Ventures Officer of the U.S. NGA
Then it’s about how those people
get stuff done together …
THE OPEN ORGANIZATIONJIM WHITEHURST, RED HAT CEO
CONVENTIONAL ORGANIZATION“TOP DOWN”
OPEN ORGANIZATION“BOTTOM UP”
WHAT
HOW
WHY
WHAT
HOW
WHY
SETTING DIRECTION
GETTING THINGS DONE
MOTIVATING AND INSPIRING
COMMAND ANDCONTROL
CENTRALPLANNING
TITLE ANDRANK
HIERARCHY
PROMOTIONAND PAY
CATALYZINGINCLUSIVE
DECISION-MAKING
MERITOCRACY LET THESPARKS FLY
PURPOSEAND PASSION ENGAGEMENT
OPEN SOURCE IS MORE THAN CODE. IT’S CULTURE.
OPEN SOURCECULTURE
Engaged communitiesmore rapidly adapt change
Transparency forces honesty and authenticity
Open standardspreserve business agility
Shared problems are solved faster
DISCOVERY SESSION
AGENDA
RESULTS
In a 1-day no cost session, the client and Red Hatter work together to scope Labs and make Red Hat sticky.
• Understand business priorities and IT landscape• Identify future state objectives• Define value hypothesis• Define minimum viable product to build in Lab
• Well-documented consulting proposal + SOW• Clear understanding of objectives• Established credibility and thought leadership
INTERATE ENABLE
6
CREATING THE SPACETO INNOVATE
“By creating a shared space for
testing and developing new open source
solutions, I hope that [the Innovation Lab]
will spur a culture of innovation within
state government and lead the nation
in using technology to bring the
government closer to the people.”
Lt. Gov. Gavin Newsom, 2016
RAYMOND YEESchool of Athens
https://www.flickr.com/search/?license=4%2C5%2C6%2C9%2C10&ad-vanced=1&text=the%20school%20of%20athens
Original image: https://en.wikipedia.org/wiki/File:Sanzio_01.jpg
OPEN INNOVATION LABSOPEN SOURCING OUR DNA TO ACCELERATE APPLICATION DEVELOPMENT
MISSION
VISION
To accelerate the delivery of our customer’s innovative ideas, and createinfectious enthusiasm for building applications the Red Hat Way, by leveraging
community-powered innovation to deliver an outstanding labs experience.
To empower our customers to deliver the most innovative softwaresuccess stories of the 21st century.
8
WHAT DOES AN AWARD-WINNING RESTAURANT AND OPEN INNOVATION LABS
HAVE IN COMMON?
9
LABS VALUE PROPOSITIONTHE MICHELIN STAR RESTAURANT
THE KITCHEN• Open, transparent workspace• The best tools and ingredients• Built for speed and experimentation• Always ready for use
10
LABS VALUE PROPOSITIONTHE MICHELIN STAR RESTAURANT
THE CHEFS• Variety of world-class skill sets• Everyone accountable for the meal’s success• Shared culture and passion
[Photo] Cook It Rawhttp://www.eater.com/2011/12/16/6629185/inside-cook-it-raw-where-the-worlds-great-chefs-gather
11
LABS VALUE PROPOSITIONTHE MICHELIN STAR RESTAURANT
THE METHOD• Pipeline provides speed and governance• Creates the freedom to safely experiment• Agile approach allows learning from failure and pivoting• Apprenticeship accelerates learning
12
LABS VALUE PROPOSITIONTHE MICHELIN STAR RESTAURANT
THE MEAL• Restaurant continuously invents new dishes• Staff gathers instant, honest feedback• A memorable experience spreads authentic enthusiasm
13
EXPERIENCE DEVOPS WITH USIN OUR KITCHEN
14
BUILD SOFTWARE THE RED HAT WAYIN OPEN INNOVATION LABS
EXPERIMENTRapidly build prototypes,do DevOps, and be agile.
IMMERSE YOUR TEAMWork side-by-side with experts
in a residency-style engagement.
CATALYZE INNOVATIONBring modern application
development back to your team.
15
TAKING A NEW APPROACHTRADITIONAL I.T. VERSUS OPEN INNOVATION
TRADITIONAL OPEN INNOVATION LABS
Maybe
Probably not
Slow
Months to years
Very high
Team of teams
DANGER
Yes, infectiously
Definitely
Fast
1-3 months
None
Small team
Low
CULTURE OF INNOVATION
AGILITY
SPEED TO VALUE
DEV LIFE CYCLE
INFRASTRUCTURE COST
PEOPLE NEEDED
RISK
17
DISRUPTIONRAPIDLY CO-CREATE AN INNOVATIVE
OR DISRUPTIVE PRODUCT
18
TRANSFORMATIONCREATE THE CATALYST TO CHANGE
THE CARGO SHIP’S COURSE
19
THE ROAD TRIPEXPERIENCE STATE-OF-THE-ART
APPLICATION DEVELOPMENT AND DEVOPS
21
BUSINESS MOTIVATORS• Startup needs an MVP for Emergency Care Mobile App at lowest possible cost and time
LABS ACCOMPLISHMENTS• Built MVP in just 5 weeks, using Labs methodology, OpenShift, Red Hat® Mobile, Red Hat JBoss BRMS
CUSTOMER QUOTES• “We chose a provider... that could help us get our innovative products to run in the real world.”
• “Fascinated by the concept... a strong technological stack that is actually fundamental for the healthcare industry.” - Dr. Andre Baumgart, EasierAG
CASE STUDY, STARTUPLABS IN ACTION
22
BUSINESS MOTIVATORS• Extreme pace of company growth • Cannot onboard new developers quickly enough• Need to simplify through standardization, security, and supportability
LABS ACCOMPLISHMENTS• Used Labs push-button infrastructure to build out an automated, self-service platform for new developer onboarding• Drastically reduced onboarding time, while improving quality, supportability, and standardization of development work
CUSTOMER QUOTES• “[The project] progressed much faster than we thought!”• “[The team has been] great to work with.”• “Absolutely exceeded our expectations” - John H.
CASE STUDY, HEALTHCARELABS IN ACTION
23
BUSINESS MOTIVATORS• Reduce time from concept to cash• Auto-scale to avoid Black Friday disasters• Deliver best-in-class customer experience
LABS ACCOMPLISHMENTS• Quickly containerized, scaled, and improved a high-profile application• Validated the strategic value of OpenShift, containers, microservices, and public cloud
CUSTOMER QUOTES• “Fun, challenging, and rewarding” - Kyle H.• “Rewarding and satisfying to learn and accomplish so much in a short period of focused time… Wouldn’t change a thing.” - Tony T.
CASE STUDY, RETAILERLABS IN ACTION
24
BUSINESS MOTIVATORS• Must demonstrate to Ministry of Health a quicker time-to-market• In competition for $10M-$100M funding• Need to adopt Agile and Lean Engineering principles to transform business
LABS ACCOMPLISHMENTS• Created a self-organizing, self-correcting, and autonomous 7 person team• Building a mobile-first patient access portal prototype in 8 weeks• Enabling 4 developers on cloud native technologies (2 on fundamentals)• Integrating with various back end systems providing EHR data over FHIR
CUSTOMER QUOTES• ‘I’m learning...a much more efficient way of developing software’• ‘We’re already at least 8 weeks ahead of where we’d be...on a traditional project’• ‘The new techniques and tools...and Red Hat experts on hand [allow] us to move at a pace I never thought would be possible’• ‘I couldn’t speak more highly of the whole experience’
GOVERNMENT/HEALTHCARELABS IN ACTION
25
The new techniques … and Red Hat experts [allow] us to move at a pace I never thought would be possible.
I couldn’t speak more highly of the whole experience.
- K.L., Manager, Government Healthcare company
26
‘[Open Innovation Labs] really helped us jump start things, and has absolutely exceeded our expectations.
Take advantage of it if you have the opportunity!'
- John Hodgson, Sr. Director, Optum
28
OUR PROCESS
PRE-WORK RESIDENCY RETROSPECTIVE
Discovery session Agile, Lean, DevOps Backlog and roadmap
PUSH-BUTTON INFRASTRUCTURE DEMO DAY
CONTINUOUS LEARNING
29
PICTURE YOURSELF AT LABSAPPLY DEVOPS TO A REAL BUSINESS NEED
DECIDE WHICH JOURNEY●
●
●
30
PICTURE YOURSELF AT LABSAPPLY DEVOPS TO A REAL BUSINESS NEED
DESIGN THE PLAN
31
PICTURE YOURSELF AT LABSAPPLY DEVOPS TO A REAL BUSINESS NEED
BEGIN DEVELOPMENT
32
PICTURE YOURSELF AT LABSAPPLY DEVOPS TO A REAL BUSINESS NEED
EVALUATE PROGRESS
33
PICTURE YOURSELF AT LABSAPPLY DEVOPS TO A REAL BUSINESS NEED
DEMO THE RESULTS
34
PICTURE YOURSELF AT LABSAPPLY DEVOPS TO A REAL BUSINESS NEED
PLAN THE STRATEGIC ROADMAP
35
PICTURE YOURSELF AT LABSAPPLY DEVOPS TO A REAL BUSINESS NEED
BE THE CATALYST FOR INNOVATION