arup evolves to become part of the digital …
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H P C A S E S T U D Y
HP TechPulse is the latest move in a new global technology partnership that brings together two like-minded companies
ARUP EVOLVES TO BECOME PART OF THE DIGITAL
EVOLUTION
Industry:Business consultancy
Country:Global
Story Highlights
Standardising on HP simplifies management and support, driving huge commercial value
HP TechPulse ensures that devices are running optimally
Arup and HP share sustainability and ethical goals
CASE STUDY | ARUP
Arup needed to introduce IT standardisation to maximise the efficiency of its worldwide workforce. Partnering with HP has created a unified environment backed by global support.
ChallengeNeed for seamless connectivity
Global design and engineering firm, Arup, has left its imprint across the world for over seven
decades. Arup’s iconic projects are always noticed because it is good at thinking differently.
Technology is the launchpad for delivering Arup’s services to its customers. It’s vital for
demonstrating visual impact, ensuring building safety, geotechnical work, mechanical engineering
and a multitude of other disciplines and is absolutely business critical to the whole operation.
“The importance of technology to Arup is profound. We have offices all over the world and
most of our projects are all 3D in nature so there is lots of rendering and real-time graphics,”
says Gavin Cockburn, global service leader for workplace and automation, Arup. “If we can
produce seamless connectivity using those same tools, that’s really powerful.”
Arup needs compute power to provide its clients with the best service and the quick
turnarounds they require, but it faced a challenge. It had amassed a complex IT environment
with more than 270 different laptop and desktop computer models in its worldwide fleet of
over 20,000 devices. There was a huge overhead on device maintenance and no consistent
user experience, so the company needed to introduce standardisation. This would mean that
its transient workforce could operate the same way anywhere in the world because they would
already be familiar with the devices.
To achieve this, Arup sought a partner that shared its own evolution vision, could provide
strategic consultancy on IT provision and deliver the latest IT solutions. It also had to do so
on a worldwide scale.
“The importance of technology to Arup is profound. Most of our projects are all 3D in nature so there is lots of rendering and real-time graphics.”
Gavin Cockburn, global service leader for workplace and automation, Arup
CASE STUDY | ARUP
SolutionFirst fully global single vendor partnership
“We chose HP because of its global delivery solution, its technology and commitment to innovation,
along with the strategic relationship and importantly, the shared goals on sustainability and ethical
business,” adds Cockburn. “We don’t know what tomorrow’s going to bring and we are already in a
huge digital revolution where the whole industry is evolving. As we change as a business and as we
evolve, we need partners like HP to evolve with us.”
Entering into a global contract with HP was also based on trust; having confidence that it could
deliver what is required where it is needed and having confidence in the products themselves.
It was hoped that partnering with HP would enable Arup to gain useful insights into the industry
and the strength of the commercial proposal was another important factor.
Consolidating the device landscape was one of the first tasks of this association and after extensive
benchmarking, HP worked with Arup to reduce the number of models from 270+ to just seven.
18,000 HP devices in Arup’s global landscape
270+ device models reduced to just seven
Arup now has 18,000 HP devices which it uses for a range of tasks and its two preferred products are
the HP EliteBook and the HP ZBook Studio.
The portable HP EliteBook is used for standard mobile office work and the HP ZBook Studio
provides the power and portability for Arup to run its CAD applications. The company also uses
the HP Z VR Backpack to visualise its projects and as a useful collaboration tool.
After conducting a proof-of-concept exercise with 400 of its devices across the EU, Arup also decided
to deploy HP TechPulse globally. HP TechPulse uses machine learning, preconfigured logic and
contextual data to deliver device, application, and usage insights that help users rapidly diagnose
and fix problems to keep systems running.
“We are already in a huge digital revolution where the whole industry is evolving. As we change as a business and as we evolve, we need partners like HP to evolve with us.”
Gavin Cockburn, global service leader for workplace and automation, Arup
7
© Copyright 2020 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
4AA7-6794EEW, January 2020
Solution at a glance
Hardware:
HP ZBook 15 Workstation
HP ZBook Studio
HP EliteBook x360 830
HP EliteBook x2 1013 G3 Tablet
HP EliteBook x360 1030
HP EliteDesk 800 Mini
HP TechPulse
HP Z VR Backpack
BenefitsAn exciting journey of joint evolution
Standardising its products has helped Arup reduce the overhead of managing its fleet of
devices. It also provides a single experience for employees who are familiar with the devices
and can request support anywhere in the world.
“The HP ZBook really does offer that next level of performance, making sure that people can
collaborate across the world,” says Cockburn. “Also, HP TechPulse turns our support model
upside down. It’s a tool that provides us with the information and analytics to make proactive
change and ensure that our devices are running optimally.
“Having the foresight to change a hard drive that is about to fail is a very different story to
someone finding out that their hard drive has failed and they have lost everything on there.
That has huge beneficial savings in time and expense and the data that could potentially have
been lost. HP TechPulse provides us with that level of analytics that we have never had in our
client space.”
Consolidating the device fleet has reduced strain on the IT department with less configuration
work. Updating software, drivers and operating systems is much simpler and model
standardisation ensures a consistent and seamless user experience anywhere in the world.
It has led to an overhead saving of 30% on device management.
The HP Z VR Backpack enables multiple teams and multiple disciplines across multiple offices
to come together in one VR space.
“There is nothing more powerful than visualisation. They always say a picture says a thousand
words. However, experiencing it prior to the first spade in the ground is a really compelling
story,” adds Cockburn.
“Arup is all about innovation. As we change as a business and as we evolve, we need partners
like HP to evolve with us.”
Learn more at hp.com/go/services
CASE STUDY | ARUP
saving on device management overhead
HP Z VR Backpack enables collaboration
30%
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