an in-depth look at office 365
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An In-Depth Look at Office 365 Microsoft’s Newest Cloud Offering
Agenda Brief Introduction What is Office 365? Office 365 Pricing Models Technical Architecture Migration Tools SharePoint360 Services
About SharePoint360
SharePoint360 Hosting Dedicated servers SharePoint 2010 STD/ENT (9) Servers per solution Full redundancy 99.9% financially backed SLA Includes all managed services (not optional) SharePoint specific engineers Includes staging servers which can be accessed by client SharePoint360 consultant will deploy solutions for customer to production
SharePoint360 Consulting Team Website Designers SharePoint Consultants SharePoint Developers SharePoint Architects SharePoint Engineers SharePoint Reporting Experts
SharePoint360 Office365 Value Prop Dedicated account manager Point of escalation to tier III online services support Microsoft provided migration funds (Tier III Cloud Accelerate Partner Program) Monthly webinar series (e-training services) Name recognition with online services team within Microsoft Email migration services SharePoint migration or deployment services CRM Online deployment services
Reasons for Moving to the Cloud
Move from OPEX model to CAPX Focus internal resources on strategic projects Eliminate the need to upgrade hardware/software every 4-5 years Save money Ability to scale up AND scale down
Accelerate Speed Value to Simplified Management
Always up-to-date capabilities at a predictable cost
Basic
IT is a Cost Center
Standardized
IT is an Efficient Cost Center
Rationalized
IT is a Business Center
Dynamic
IT is a Strategic Asset
“We fight fires...”
“We’re gaining control”
“We enable business”
“We’re a strategic
asset”
Key Benefits• Up and running quickly• Latest software• No more server upgrades• Subscription based• Predictable cost• Optimize productivity
Software + Services Accelerate the Journey
Microsoft Office 365 Value
BEST PRODUCTIVITY EXPERIENCE
Work together, smarter
ACCESS ANYWHERE*
Solve problemsfrom more places
WORKS WITH WHAT YOU
KNOW
Familiar tools
ROBUST SECURITY AND
RELIABILITY
99.9% uptime. Guaranteed.
IT CONTROL AND
EFFICIENCY
Keeps you in control
BEST PRODUCTIVITY EXPERIENCE
Online meeting presentation with pc-to-pc audio and video
Desktop and Application sharing and virtual whiteboard
Recording Capability
Instant messaging
Co-Authoring in Word
Presence
Status update
Activities
My Sites in SharePoint
Easily connect with others across organizations with calendar sharing and publishing in Outlook
Familiar Office Experience
Create sites to share documents with colleagues and partners with SharePoint
Cross-browser support
• Simultaneously edit documents with your colleagues
• Conduct online meetings with colleagues, partners, and customers, including audio, video and screen sharing
• Manage and share important documents and personal insights with colleagues using My sites
• Share your calendar with colleagues, partners, and customers
• Share documents, task lists, and schedules to keep workgroups in synch with Teamsites
• Simultaneously edit documents with your colleagues
• Conduct online meetings with colleagues, partners, and customers, including audio, video and screen sharing
• Manage and share important documents and personal insights with colleagues using My sites
• Share your calendar with colleagues, partners, and customers
• Share documents, task lists, and schedules to keep workgroups in synch with Teamsites
• Simultaneously edit documents with your colleagues
• Conduct online meetings with colleagues, partners, and customers, including audio, video and screen sharing
• Manage and share important documents and personal insights with colleagues using My sites
• Share your calendar with colleagues, partners, and customers
• Share documents, task lists, and schedules to keep workgroups in synch with Teamsites
• Simultaneously edit documents with your colleagues
• Conduct online meetings with colleagues, partners, and customers, including audio, video and screen sharing
• Manage and share important documents and personal insights with colleagues using My sites
• Share your calendar with colleagues, partners, and customers
• Share documents, task lists, and schedules to keep workgroups in synch with Teamsites
• Simultaneously edit documents with your colleagues
• Conduct online meetings with colleagues, partners, and customers, including audio, video and screen sharing
• Manage and share important documents and personal insights with colleagues using My sites
• Share your calendar with colleagues, partners, and customers
• Share documents, task lists, and schedules to keep workgroups in synch with Teamsites
v
BEST PRODUCTIVITYEXPERIENCE
Work together, smarter
Microsoft Office 365 Value
ACCESS ANYWHERE*
Solve problemsfrom more places
WORKS WITH WHAT YOU KNOW
Familiar tools
ROBUST SECURITY AND
RELIABILITY99.9% uptime.
Guaranteed.
IT CONTROL AND EFFICIENCY
Keeps you in control
• Rich client access online or offline via Office desktop applications on PCs and Macs
• View and edit documents with Office Web Apps across a broad range of browsers (Internet Explorer, Firefox, Safari)
• Access your inbox from a broad range of browsers with Outlook Web App
• Access mail, contacts, calendar, and SharePoint sites from hundreds of devices including Windows Phones, Nokia, Android, iPhone and BlackBerry
• Single inbox to manage email and voicemail with unified messaging
• Connect securely** over Internet with HTTPS without the need for VPN
ACCESS ANYWHERE
Web applications with cross-browser support
Outlook Web App
Seamless mobile access across many devices
Access to PowerPoint
Access to SharePoint
Office Hub in Windows Phone 7
Microsoft Office 365 Value
v
BEST PRODUCTIVITY EXPERIENCE
Work together, smarter
ACCESS ANYWHERE*
Solve problemsfrom more places
WORKS WITH WHAT YOU KNOW
Familiar tools
ROBUST SECURITY AND
RELIABILITY99.9% uptime.
Guaranteed.
IT CONTROL AND EFFICIENCY
Keeps you in control
• Just works. Minimal user training required to get productive right away
• Hybrid deployment scenarios allow on-premises and online users to work together seamlessly
• Multiple plans provide a cost effective way to provide familiar business productivity capabilities to everyone in your business
• Stay up to date with the latest productivity experience through a subscription service
WORKS WITH WHAT YOU KNOW
Outlook Web AppOutlook
Microsoft Office 365 Value
v
BEST PRODUCTIVITYEXPERIENCE
Work together, smarter
ACCESS ANYWHERE*
Solve problemsfrom more places
WORKS WITH WHAT YOU KNOW
Familiar tools
ROBUST SECURITY AND
RELIABILITY99.9% uptime.
Guaranteed.
IT CONTROL AND EFFICIENCY
Keeps you in control
• Premium anti-spam and antivirus protection provided by multiple virus scanning engines
• Data is replicated in geo-redundant datacenters to protect against datacenter wide failures
• Risk mitigation multi-dimensional approach to help safeguard services and privacy of data
• Compliant with ISO 27001, SAS 70 Type I, FERPA, HIPPA, FISMA, EU Safe Harbor Seal
• Backed by a 99.9% financially backed Service Level Agreement
ENTERPRISE SECURITY AND RELIABILITY
99.9% financially backed SLAGeo redundant datacenters
Microsoft Office 365 Value
v
BEST PRODUCTIVITYEXPERIENCE
Work together, smarter
ACCESS ANYWHERE*
Solve problemsfrom more places
WORKS WITH WHAT YOU KNOW
Familiar tools
ROBUST SECURITY AND
RELIABILITY99.9% uptime.
Guaranteed.
IT CONTROL AND EFFICIENCY
Keeps you in control
• 24/7 IT professional phone support or via electronic ticketing
• Service health portal and RSS feeds to provide up to date service availability information
• Simplified management with a single administration center with role based access
• Remote PowerShell to allow scripting of routine tasks and access to raw data for reports
• IT friendly service update policies that put you in control
IT CONTROL AND EFFICIENCY
Service health portal Simplified Management
MICROSOFT® OFFICE 365 DELIVERS THE POWER OF CLOUD PRODUCTIVITY TO BUSINESSES OF ALL SIZES, HELPING TO SAVE TIME, MONEY AND FREE UP VALUED RESOURCES
• End user feature completed, validate scale and availability• Open to 38 markets• Enable wait list customers and extend to public sign up
• New User Experience• Limited Offers• Limited 13 Markets
• Turning on commerce features for 38 markets• Transition public beta customers to 30 day trial• BPOS customers begin transition to Office 365
Office 365 Milestones
• Flexible service offering with pay-as-you-go, per-user licensing• The complete Office experience with services
integration in Office 365 • Simplified user set-up to preconfigure services• Always the latest version of the Office apps, including
Office Web Apps• Familiar Office user experience to access services
• The full Office rich client suite available as a monthly subscription
• Managed and downloaded from Office 365 portal
• The same rich client applications found in Office Professional Plus 2010
• Per user license, up to 5 simultaneous installations
• Available in 32 and 64 bit• Provides access to companion Office
Web Apps on Office 365 SharePoint Online
• Called Office Subscription - it’s Office Professional Plus• Called Online Office or the Office Web apps
- Web apps are included in the Pro Plus license• Click-to-Run
- No streaming - No updates automatically pushed
• Volume license (VL) software• A way to remove traditional deployment challenges• Required to access other Office 365 services• Currently available for Mac
• 25GB Mailbox• Outlook and Outlook Web App –
http://mail.companyname.com • Premium antivirus/anti-spam (Forefront) - FREE• Shared calendars, contacts, and tasks•Mobile email for most mobile devices including
BlackBerry, iPhone, Nokia, Windows Phone• 99.9% Financially backed SLA
• Minimum seat count from 5 to 1• Message size limits (partially configurable and
increase to 35MB limit• Live messaging and presence integrated into
web email client• IMAP - yes• Customize ActiveSync security policies and
settings• More mobile support (Mobile SMS sync, SMS
notifications, etc.)• Conversation view and actions• Connected accounts• Federated sharing• Dynamic distribution groups• Publish or subscribe to calendar via iCal• Side-by-side calendar view in web client
Some other key improvements from BPOS • Hosted voicemail• Access emails using a standard
telephone• “Play on phone” button• Missed call notifications• Text preview of voicemails• Transport rules• Retention policies/expiration policies• Multi-mailbox search (e-Discovery)• Legal hold• Administration via command line shell• Delegated administration• ADFS 2.0• Administration via rich client interface• Outlook voice access• And many more…
• Create Intranet, Extranets and Websites (CMS)• http://portal.companyname.com• http://projects.companyname.com• www.companyname.com
• Document management and collaboration• Forms, workflows & work processes• Team collaboration• Blogs, Wiki’s & company social tools• Enterprise Content Management
Some other key improvements from BPOS (It’s SharePoint 2010 finally)
• My Sites• Team Sites• Extranet Sites• Multi-User Interface• The Ribbon• SharePoint Workspace 2010 for
Offline working• Simple Public-Facing Website• Slide & Media Libraries• Business Taxonomies & Tagging• Document Sets & ID’s• Legal Holds
• Support for Accessibility Standards• Cross-site Collection Search• Search Refiners/Indexing
Controls people Search• Phonetic Search• Excel Services• Access Services• Visio Services• Forms Services• Silverlight web part• More storage (10GB per tenant
+ 500MB per user)
• Combines 1:1 text/voice/video chat with multiparty online meetings in a single application and service• Escalate conversations into ad-hoc online meetings with audio,
video, PPT upload, and desktop sharing• Simplified access for external meeting participants• Contact photos and activity feeds• Federation with Windows Live Messenger• Streamlined user experience • Calendar integration with Outlook and Exchange
Combination of Live Meeting & Office
Communication Online
Productivity Offers for All Customer Segments
Windows Live +Office Home &
Business
• Individual and Consumer
• Personal Use
• Ad funded/low cost
Office 365 for Small Businesses + Office
Subscription
• Small Business
• Organizational Use
• No IT or IT Partner
• Low monthly subscription price
• Focus on simplicity
• Community help
Office 365 for Enterprises
• For Any Sized Organization:
SMB, MM, Corp Acct, & EPG
• Internal IT or IT partner required
• Rich set of workloads and features
• Range of offers by user type
• 24x7 phone support
Live@edu + Office Professional
Academic
• Academic Institutions
• For students, educators & staff
• Includes Windows Live tools for collaboration & communication
• Transitions to Office 365 for Education (Timing TBD)
Enterprise IWs – StandalonesPlan 2 include all features included in Plan 1; offers are inclusive and not additive
Office Web App Plans include SharePoint Online
Workload Standalone SKUs Key FeaturesExchange Online (Plan 1)
$5.00Email, Calendar, Contacts, Discovery, AV/AS
Voicemail & Archiving
Advanced portal for collaboration, AV
Forms, data visualization, Access/Excel/Visio services
Instant Messaging & Presence, AV
Virtual Meetings
Client productivity applications & web apps(Outlook, Excel, Word, PowerPoint, Communicator, Access, InfoPath, Publisher OneNote)
Exchange Online (Plan 2)$10.00
SharePoint Online (Plan 1)$5.25
SharePoint Online (Plan 2)$10.25
Lync Online (Plan 1)$2.00
Lync Online (Plan 2)$6.50
Office Professional Plus$12.00
Office Web Apps (Plan 1)$11.25 with SPO Plan 1
Office Web Apps (Plan 2)$16.25 with SPO Plan 2
Web App Plan 1 includes SharePoint Online Plan 1*
Web App Plan 2 includes SharePoint Online Plan 2*
* Office Web Apps require SharePoint Online
Add-Ons: SP Online Storage (1GB) – $2.50Extranet (PAL) – $2.00Blackberry Support (BES) – $10.00
SuitesComponents
Office 365 E1*$10/mo
Includes:Exchange Plan 1
SharePoint Plan 1Lync Plan 2
For Information Workers – Plan E Family
Office Web Apps
Email, calendar, AV/AS, Personal Archive
Collaboration Portal
Conferencing
IM & presence
Office Pro Plus
Forms, Access/Excel/Visio Services
Voicemail & advanced archive capabilities
Office 365 E3$24/mo
Includes:Exchange Plan 2
SharePoint Plan 2Lync Plan 2
Office ProPlusOffice Web Apps
Office 365 E4$27/mo
(availability TBD)
Includes:Exchange Plan 2
SharePoint Plan 2Lync Plan 2
Office ProPlusOffice Web AppsLync Plus (Voice)
Offer Details: Plan 2 include Plan 1 featuresOffice Web Apps requires SharePoint OnlineVoice requires on-premises servers
Voice
Prices shown at ERP
Office 365 E2$16/mo
Includes:Exchange Plan 1
SharePoint Plan 1Lync Plan 2
Office Web Apps
*Service Plan that maps to current BPOS
Office 365 for Small Businesses and Professionals
• Exchange Email, Calendar, Contacts & Personal Archive
• 25 GB Mailbox• ActiveSync Mobile Support• SharePoint Team Sites • Office Web Apps• Simple Public Website• Online Access databases• Lync Rich Client• Online meetings• Desktop Sharing• Multiparty IM & PC-to-PC Calling• Self-Help and Community Support
KEY CAPABILITIES
Office 365(Plan P1)
$6/user/month
• 1-25 users (max of 50 allowed)
• Simple and easy to use• Works with Microsoft Office• Financially-backed 99.9% uptime guarantee• Self-Help and Community Support
Information WorkerKiosk Worker
User Segment Offers: Plan K Family• 500 MB mailbox• No SharePoint storage allocation• Outlook Web Access (full OWA, not Lite)• POP Support• Messaging, calendar, contacts• Anti-Virus / Anti-Spam• Site search capabilities• Office Web Apps
Office 365 for EnterprisesUser Segments: Right features for the right users
Rich feature offering that meets a users full messaging and collaboration needs
Low cost offering to users that do not have messaging and collaboration capabilities today
User Segment Offers: Plan E Family• 25GB mailbox• 500MB SharePoint storage• Full Client Connectivity (MAPI/IMAP)• Mobility• Lync (real time communications)• Advanced Exchange & SharePoint capabilities• Office Professional Plus• On-premises access rights
Key Differentiators
For Kiosk Workers – Plan K FamilyProfile of a typical Kiosk Worker:
• Spends 5-10% or less of their time on a PC• Shares a terminal with other kiosk workers• Hasn’t had access to a corporate mailbox in the past• Examples: manufacturing line worker, retail clerk, mail couriers
Components Suites
Office 365 K1$4/month
Includes:Exchange Kiosk
SharePoint Kiosk
Office Web Apps$6.00
SharePoint Online Kiosk
Not offered standalone
Exchange Online Kiosk$2.00
Office 365 K2$10/mo
Includes:Exchange Kiosk
SharePoint KioskOffice Web Apps
New Platform Requirements
Technical Architecture Geo-redundant datacenters N+1 Architecture CyberTrust Certified Secure access via SSL ITIL/MOF Operational Practices 24 x 7 x 365 Support 99.9% Financially-backed SLA 9 Layer Data Security
• Filtering Routers• Firewalls• Intrusion Prevention Systems• System Level Security • Application Authentication• Application Level Counter-measures• Virus Scanning• Separate Data Networks• Authentication to data
ISO27001(strategic)
FISMA(tactical)
SAS70(audit)
Migrating to Exchange Online
1 150 5,000 25,000+
Cutover Exchange Migration
Staged Exchange Migration(with DirSync)
Coexistence
Organizational Size in Users
<1 Week 2 Weeks 3 Weeks Several Months
Migration Solutions
Migration Method Comparison« Can I do it in a weekend? »
Cutover Migration Executed over a weekend All users moved at the same time No option to pilot mailboxes No on-premise configuration Difficult rollback All workstations have to be touched
Hybrid Architecture Executed over a longer period of time Users can be migrated at their convenience Ability to pilot mailboxes Requires on-premise hardware Easy rollback No workstation modification Hybrid can live indefinitely
Rich CoexistenceStaged Migration vs Hybrid feature-set
Feature Staged Rich
Mail routing between On-premise and cloud
Mail routing with shared namespace
Unified GAL
Free/Busy and calendar sharing cross-premises
Mailtips, message tracking & mailbox search cross premises
OWA Redirection cross-premises (single OWA URL)
Exchange Online Archive
Exchange Management Console to relationship and mailbox migrations
Native mailbox move onboarding and offboarding
No outlook reconfigurations required
Online mailbox move allows users to be logged in while mailbox is migrating
Secure Mail ensures emails are encrypted cross-premises
Centralized mailflow control ensures email routes inbound/oubound via on-premise
Migration Tools Exchange Control Panel Exchange Management Console Exchange Management Shell Identity Federation Wizard Directory Synchronization (DirSync)
SharePoint Online – Feature ComparisonSmall Business P1 Kiosk Workers
K1/K2Information Workers Plan 1 E1/E2
Information Workers Plan 2 E3/E4
SharePoint360Cloud
Team sites Yes Yes Yes Yes Yes
Simple public-facing website
1 basic public-facing site included
No 1 basic public-facing site included
1 basic public-facing site included
Unlimited public-facing sites
Site Designer Yes Yes Yes Yes Yes
Sharepoint Designer 2010
Yes, for intranet sites
Yes, for intranet sites
Yes, for intranet sites
Yes, for intranet sites
Yes, for staging site
Custom workflows Yes Yes Yes Yes Yes
Sandbox Solutions Yes Yes Yes Yes Yes
My Sites No No Yes Yes Yes
Business Connectivity Services (BCS)
No No No No Yes
Site Collections Single site collection No Up to 300 Up to 300 Unlimited
Cross collection search
N/A Yes Yes Yes Yes
FAST Search No No No No Yes
Site customizations No No No No Yes
Custom code No No No No Yes
Have Questions?
Email us at solutions@sharepoint360.com or give us a call at 1-877-819-6360
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