an in-depth look at office 365

An In-Depth Look at Office 365 Microsoft’s Newest Cloud Offering

Agenda Brief Introduction What is Office 365? Office 365 Pricing Models Technical Architecture Migration Tools SharePoint360 Services

About SharePoint360

SharePoint360 Hosting Dedicated servers SharePoint 2010 STD/ENT (9) Servers per solution Full redundancy 99.9% financially backed SLA Includes all managed services (not optional) SharePoint specific engineers Includes staging servers which can be accessed by client SharePoint360 consultant will deploy solutions for customer to production

SharePoint360 Consulting Team Website Designers SharePoint Consultants SharePoint Developers SharePoint Architects SharePoint Engineers SharePoint Reporting Experts

SharePoint360 Office365 Value Prop Dedicated account manager Point of escalation to tier III online services support Microsoft provided migration funds (Tier III Cloud Accelerate Partner Program) Monthly webinar series (e-training services) Name recognition with online services team within Microsoft Email migration services SharePoint migration or deployment services CRM Online deployment services

Reasons for Moving to the Cloud

Move from OPEX model to CAPX Focus internal resources on strategic projects Eliminate the need to upgrade hardware/software every 4-5 years Save money Ability to scale up AND scale down

Accelerate Speed Value to Simplified Management

Always up-to-date capabilities at a predictable cost

Basic

IT is a Cost Center

Standardized

IT is an Efficient Cost Center

Rationalized

IT is a Business Center

Dynamic

IT is a Strategic Asset

“We fight fires...”

“We’re gaining control”

“We enable business”

“We’re a strategic

asset”

Key Benefits• Up and running quickly• Latest software• No more server upgrades• Subscription based• Predictable cost• Optimize productivity

Software + Services Accelerate the Journey

Microsoft Office 365 Value

BEST PRODUCTIVITY EXPERIENCE

Work together, smarter

ACCESS ANYWHERE*

Solve problemsfrom more places

WORKS WITH WHAT YOU

KNOW

Familiar tools

ROBUST SECURITY AND

RELIABILITY

99.9% uptime. Guaranteed.

IT CONTROL AND

EFFICIENCY

Keeps you in control


Online meeting presentation with pc-to-pc audio and video

Desktop and Application sharing and virtual whiteboard

Recording Capability

Instant messaging

Co-Authoring in Word

Presence

Status update

Activities

My Sites in SharePoint

Easily connect with others across organizations with calendar sharing and publishing in Outlook

Familiar Office Experience

Create sites to share documents with colleagues and partners with SharePoint

Cross-browser support

• Simultaneously edit documents with your colleagues

• Conduct online meetings with colleagues, partners, and customers, including audio, video and screen sharing

• Manage and share important documents and personal insights with colleagues using My sites

• Share your calendar with colleagues, partners, and customers

• Share documents, task lists, and schedules to keep workgroups in synch with Teamsites





















v

BEST PRODUCTIVITYEXPERIENCE



ACCESS ANYWHERE*


WORKS WITH WHAT YOU KNOW

Familiar tools

ROBUST SECURITY AND

RELIABILITY99.9% uptime.

Guaranteed.

IT CONTROL AND EFFICIENCY


• Rich client access online or offline via Office desktop applications on PCs and Macs

• View and edit documents with Office Web Apps across a broad range of browsers (Internet Explorer, Firefox, Safari)

• Access your inbox from a broad range of browsers with Outlook Web App

• Access mail, contacts, calendar, and SharePoint sites from hundreds of devices including Windows Phones, Nokia, Android, iPhone and BlackBerry

• Single inbox to manage email and voicemail with unified messaging

• Connect securely** over Internet with HTTPS without the need for VPN

ACCESS ANYWHERE

Web applications with cross-browser support

Outlook Web App

Seamless mobile access across many devices

Access to PowerPoint

Access to SharePoint

Office Hub in Windows Phone 7


v



ACCESS ANYWHERE*



Familiar tools

ROBUST SECURITY AND


Guaranteed.



• Just works. Minimal user training required to get productive right away

• Hybrid deployment scenarios allow on-premises and online users to work together seamlessly

• Multiple plans provide a cost effective way to provide familiar business productivity capabilities to everyone in your business

• Stay up to date with the latest productivity experience through a subscription service


Outlook Web AppOutlook


v



ACCESS ANYWHERE*



Familiar tools

ROBUST SECURITY AND


Guaranteed.



• Premium anti-spam and antivirus protection provided by multiple virus scanning engines

• Data is replicated in geo-redundant datacenters to protect against datacenter wide failures

• Risk mitigation multi-dimensional approach to help safeguard services and privacy of data

• Compliant with ISO 27001, SAS 70 Type I, FERPA, HIPPA, FISMA, EU Safe Harbor Seal

• Backed by a 99.9% financially backed Service Level Agreement

ENTERPRISE SECURITY AND RELIABILITY

99.9% financially backed SLAGeo redundant datacenters


v



ACCESS ANYWHERE*



Familiar tools

ROBUST SECURITY AND


Guaranteed.



• 24/7 IT professional phone support or via electronic ticketing

• Service health portal and RSS feeds to provide up to date service availability information

• Simplified management with a single administration center with role based access

• Remote PowerShell to allow scripting of routine tasks and access to raw data for reports

• IT friendly service update policies that put you in control


Service health portal Simplified Management

MICROSOFT® OFFICE 365 DELIVERS THE POWER OF CLOUD PRODUCTIVITY TO BUSINESSES OF ALL SIZES, HELPING TO SAVE TIME, MONEY AND FREE UP VALUED RESOURCES

• End user feature completed, validate scale and availability• Open to 38 markets• Enable wait list customers and extend to public sign up

• New User Experience• Limited Offers• Limited 13 Markets

• Turning on commerce features for 38 markets• Transition public beta customers to 30 day trial• BPOS customers begin transition to Office 365

Office 365 Milestones

• Flexible service offering with pay-as-you-go, per-user licensing• The complete Office experience with services

integration in Office 365 • Simplified user set-up to preconfigure services• Always the latest version of the Office apps, including

Office Web Apps• Familiar Office user experience to access services

• The full Office rich client suite available as a monthly subscription

• Managed and downloaded from Office 365 portal

• The same rich client applications found in Office Professional Plus 2010

• Per user license, up to 5 simultaneous installations

• Available in 32 and 64 bit• Provides access to companion Office

Web Apps on Office 365 SharePoint Online

• Called Office Subscription - it’s Office Professional Plus• Called Online Office or the Office Web apps

- Web apps are included in the Pro Plus license• Click-to-Run

- No streaming - No updates automatically pushed

• Volume license (VL) software• A way to remove traditional deployment challenges• Required to access other Office 365 services• Currently available for Mac

• 25GB Mailbox• Outlook and Outlook Web App –

http://mail.companyname.com • Premium antivirus/anti-spam (Forefront) - FREE• Shared calendars, contacts, and tasks•Mobile email for most mobile devices including

BlackBerry, iPhone, Nokia, Windows Phone• 99.9% Financially backed SLA

http://mail.companyname.com/

• Minimum seat count from 5 to 1• Message size limits (partially configurable and

increase to 35MB limit• Live messaging and presence integrated into

web email client• IMAP - yes• Customize ActiveSync security policies and

settings• More mobile support (Mobile SMS sync, SMS

notifications, etc.)• Conversation view and actions• Connected accounts• Federated sharing• Dynamic distribution groups• Publish or subscribe to calendar via iCal• Side-by-side calendar view in web client

Some other key improvements from BPOS • Hosted voicemail• Access emails using a standard

telephone• “Play on phone” button• Missed call notifications• Text preview of voicemails• Transport rules• Retention policies/expiration policies• Multi-mailbox search (e-Discovery)• Legal hold• Administration via command line shell• Delegated administration• ADFS 2.0• Administration via rich client interface• Outlook voice access• And many more…

• Create Intranet, Extranets and Websites (CMS)• http://portal.companyname.com• http://projects.companyname.com• www.companyname.com

• Document management and collaboration• Forms, workflows & work processes• Team collaboration• Blogs, Wiki’s & company social tools• Enterprise Content Management

http://portal.companyname.com/

http://projects.companyname.com/

http://www.companyname.com/

Some other key improvements from BPOS (It’s SharePoint 2010 finally)

• My Sites• Team Sites• Extranet Sites• Multi-User Interface• The Ribbon• SharePoint Workspace 2010 for

Offline working• Simple Public-Facing Website• Slide & Media Libraries• Business Taxonomies & Tagging• Document Sets & ID’s• Legal Holds

• Support for Accessibility Standards• Cross-site Collection Search• Search Refiners/Indexing

Controls people Search• Phonetic Search• Excel Services• Access Services• Visio Services• Forms Services• Silverlight web part• More storage (10GB per tenant

+ 500MB per user)

• Combines 1:1 text/voice/video chat with multiparty online meetings in a single application and service• Escalate conversations into ad-hoc online meetings with audio,

video, PPT upload, and desktop sharing• Simplified access for external meeting participants• Contact photos and activity feeds• Federation with Windows Live Messenger• Streamlined user experience • Calendar integration with Outlook and Exchange

Combination of Live Meeting & Office

Communication Online

Productivity Offers for All Customer Segments

Windows Live +Office Home &

Business

• Individual and Consumer

• Personal Use

• Ad funded/low cost

Office 365 for Small Businesses + Office

Subscription

• Small Business

• Organizational Use

• No IT or IT Partner

• Low monthly subscription price

• Focus on simplicity

• Community help

Office 365 for Enterprises

• For Any Sized Organization:

SMB, MM, Corp Acct, & EPG

• Internal IT or IT partner required

• Rich set of workloads and features

• Range of offers by user type

• 24x7 phone support

Live@edu + Office Professional

Academic

• Academic Institutions

• For students, educators & staff

• Includes Windows Live tools for collaboration & communication

• Transitions to Office 365 for Education (Timing TBD)

Enterprise IWs – StandalonesPlan 2 include all features included in Plan 1; offers are inclusive and not additive

Office Web App Plans include SharePoint Online

Workload Standalone SKUs Key FeaturesExchange Online (Plan 1)

$5.00Email, Calendar, Contacts, Discovery, AV/AS

Voicemail & Archiving

Advanced portal for collaboration, AV

Forms, data visualization, Access/Excel/Visio services

Instant Messaging & Presence, AV

Virtual Meetings

Client productivity applications & web apps(Outlook, Excel, Word, PowerPoint, Communicator, Access, InfoPath, Publisher OneNote)

Exchange Online (Plan 2)$10.00

SharePoint Online (Plan 1)$5.25

SharePoint Online (Plan 2)$10.25

Lync Online (Plan 1)$2.00

Lync Online (Plan 2)$6.50

Office Professional Plus$12.00

Office Web Apps (Plan 1)$11.25 with SPO Plan 1

Office Web Apps (Plan 2)$16.25 with SPO Plan 2

Web App Plan 1 includes SharePoint Online Plan 1*

Web App Plan 2 includes SharePoint Online Plan 2*

* Office Web Apps require SharePoint Online

Add-Ons: SP Online Storage (1GB) – $2.50Extranet (PAL) – $2.00Blackberry Support (BES) – $10.00

SuitesComponents

Office 365 E1*$10/mo

Includes:Exchange Plan 1

SharePoint Plan 1Lync Plan 2

For Information Workers – Plan E Family

Office Web Apps

Email, calendar, AV/AS, Personal Archive

Collaboration Portal

Conferencing

IM & presence

Office Pro Plus

Forms, Access/Excel/Visio Services

Voicemail & advanced archive capabilities

Office 365 E3$24/mo



Office ProPlusOffice Web Apps

Office 365 E4$27/mo

(availability TBD)



Office ProPlusOffice Web AppsLync Plus (Voice)

Offer Details: Plan 2 include Plan 1 featuresOffice Web Apps requires SharePoint OnlineVoice requires on-premises servers

Voice

Prices shown at ERP

Office 365 E2$16/mo



Office Web Apps

*Service Plan that maps to current BPOS

Office 365 for Small Businesses and Professionals

• Exchange Email, Calendar, Contacts & Personal Archive

• 25 GB Mailbox• ActiveSync Mobile Support• SharePoint Team Sites • Office Web Apps• Simple Public Website• Online Access databases• Lync Rich Client• Online meetings• Desktop Sharing• Multiparty IM & PC-to-PC Calling• Self-Help and Community Support

KEY CAPABILITIES

Office 365(Plan P1)

$6/user/month

• 1-25 users (max of 50 allowed)

• Simple and easy to use• Works with Microsoft Office• Financially-backed 99.9% uptime guarantee• Self-Help and Community Support

Information WorkerKiosk Worker

User Segment Offers: Plan K Family• 500 MB mailbox• No SharePoint storage allocation• Outlook Web Access (full OWA, not Lite)• POP Support• Messaging, calendar, contacts• Anti-Virus / Anti-Spam• Site search capabilities• Office Web Apps

Office 365 for EnterprisesUser Segments: Right features for the right users

Rich feature offering that meets a users full messaging and collaboration needs

Low cost offering to users that do not have messaging and collaboration capabilities today

User Segment Offers: Plan E Family• 25GB mailbox• 500MB SharePoint storage• Full Client Connectivity (MAPI/IMAP)• Mobility• Lync (real time communications)• Advanced Exchange & SharePoint capabilities• Office Professional Plus• On-premises access rights

Key Differentiators

For Kiosk Workers – Plan K FamilyProfile of a typical Kiosk Worker:

• Spends 5-10% or less of their time on a PC• Shares a terminal with other kiosk workers• Hasn’t had access to a corporate mailbox in the past• Examples: manufacturing line worker, retail clerk, mail couriers

Components Suites

Office 365 K1$4/month

Includes:Exchange Kiosk

SharePoint Kiosk

Office Web Apps$6.00

SharePoint Online Kiosk

Not offered standalone

Exchange Online Kiosk$2.00

Office 365 K2$10/mo

Includes:Exchange Kiosk

SharePoint KioskOffice Web Apps

New Platform Requirements

Technical Architecture Geo-redundant datacenters N+1 Architecture CyberTrust Certified Secure access via SSL ITIL/MOF Operational Practices 24 x 7 x 365 Support 99.9% Financially-backed SLA 9 Layer Data Security

• Filtering Routers• Firewalls• Intrusion Prevention Systems• System Level Security • Application Authentication• Application Level Counter-measures• Virus Scanning• Separate Data Networks• Authentication to data

ISO27001(strategic)

FISMA(tactical)

SAS70(audit)

Migrating to Exchange Online

1 150 5,000 25,000+

Cutover Exchange Migration

Staged Exchange Migration(with DirSync)

Coexistence

Organizational Size in Users

<1 Week 2 Weeks 3 Weeks Several Months

Migration Solutions

Migration Method Comparison« Can I do it in a weekend? »

Cutover Migration Executed over a weekend All users moved at the same time No option to pilot mailboxes No on-premise configuration Difficult rollback All workstations have to be touched

Hybrid Architecture Executed over a longer period of time Users can be migrated at their convenience Ability to pilot mailboxes Requires on-premise hardware Easy rollback No workstation modification Hybrid can live indefinitely

Rich CoexistenceStaged Migration vs Hybrid feature-set

Feature Staged Rich

Mail routing between On-premise and cloud

Mail routing with shared namespace

Unified GAL

Free/Busy and calendar sharing cross-premises

Mailtips, message tracking & mailbox search cross premises

OWA Redirection cross-premises (single OWA URL)

Exchange Online Archive

Exchange Management Console to relationship and mailbox migrations

Native mailbox move onboarding and offboarding

No outlook reconfigurations required

Online mailbox move allows users to be logged in while mailbox is migrating

Secure Mail ensures emails are encrypted cross-premises

Centralized mailflow control ensures email routes inbound/oubound via on-premise

Migration Tools Exchange Control Panel Exchange Management Console Exchange Management Shell Identity Federation Wizard Directory Synchronization (DirSync)

SharePoint Online – Feature ComparisonSmall Business P1 Kiosk Workers

K1/K2Information Workers Plan 1 E1/E2

Information Workers Plan 2 E3/E4

SharePoint360Cloud

Team sites Yes Yes Yes Yes Yes

Simple public-facing website

1 basic public-facing site included

No 1 basic public-facing site included

1 basic public-facing site included

Unlimited public-facing sites

Site Designer Yes Yes Yes Yes Yes

Sharepoint Designer 2010

Yes, for intranet sites




Yes, for staging site

Custom workflows Yes Yes Yes Yes Yes

Sandbox Solutions Yes Yes Yes Yes Yes

My Sites No No Yes Yes Yes

Business Connectivity Services (BCS)

No No No No Yes

Site Collections Single site collection No Up to 300 Up to 300 Unlimited

Cross collection search

N/A Yes Yes Yes Yes

FAST Search No No No No Yes

Site customizations No No No No Yes

Custom code No No No No Yes

Have Questions?

Email us at [email protected] or give us a call at 1-877-819-6360

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an in-depth look at office 365

Technology

microsofts newest cloud

agenda brief introduction

pricing models

technical architecture

migration tools

sharepoint360 services