adsl training schoolnet
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Private and Confidential 1
SCHOOLNET PROJECT
ADSL Training for MOE
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Private and Confidential 2
GITN SDN BHD
1. ZABANI AB AZIZ 013-2913436
GITN SDN BHD TINGKAT 31MENARA TELEKOM, JLN PANTAI BARU
KUALA LUMPUR
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Kandungan Taklimat
1. Memberi penerangan berkenaan Projek SchoolNet2. Rangkaian (Network) Schoolnet
3. Pemantauan Rangkaian Schoolnet dan Support
4. Teknologi yang digunakan dalam SchoolNet
5. IP Address6. Tatacara 1stLevel Checking di sekolah sebelum
membuat lapuran
7. Konfigurasi di komputer
8. Lain-lain
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Objektif Taklimat
melaksanakan mandat MOE untu k memberikanpenerangan kepada cikgu IT / cikg u penyelaras makmal
kom pu ter sekolah pengetahuan yang sepatutnya bagi
menjalankan tugas-tugas memantau per ja lanan sc hoo lnet
di peringkat sekolah
Pengetahuan tentang Projek SchoolNet
Teknologi yang digunakan dalam SchoolNet
Tahu melaksanakan 1stLevel Checking di sekolah sebelum
membuat lapuran Tahu cara-cara konfigurasi di komputer
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SchoolNet
VPN sekolahSchoolNet
Pemasangan lajur lebar 1 mb ke sekolah di seluruh negara
Merapatkan jurang digital
Applikasi Smart School / Bestari
Melahirkan pembelajaran tanpa sempadan di peringkat sekolah
Memperluaskan ICT secara memoden dan mempertingkatkan
keberkesanan sistem pendidikan negara Integrasi Jabatan di bawah MOE dengan SchoolNet
Schoolnet
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Introduction
SchoolNet Contract
Agreement was signed on 25 Feb 04betweenGITN Sdn Berhad as a Contractor and Malaysia
Government represented by Ministry of Energy,Communications and Multimedia (MECM).
Duration
Five and Half (5 ) Years : 25 Feb 04 to 24 Aug 09
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Scope of Contract
GITN Sdn Berhad Responsibility:
for the Supply, Delivery, Installation, Testing,
Commissioning, Operation, Management,Maintenance and Training of a High AvailabilitySecured Network to Link Up 10,000 Sites via Virtual
Private Network (VPN) Known as SchoolNet
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SchoolNet Specifications
Basic Infrastructure requirements for SchoolNet
Always-On Infrastructure
1Mbps line capacity
Internet ready Managed network end to end (up to
router)
Integrated Help-Desk Support
Nationwide Regional Support
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Preferred Locations to install SchoolNet Line
1st Computer Labs
2nd Education/ E Learning Initiatives etc
3rd Computer for Teaching
4th School Office
Deployment Priority
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Integration Requirement under Study
88 Smart Schools.
220 USP Schools602 (PTJ) for EG Net Project
Legend:USP - Universal Service Provider
PTJ - Pusat Tanggungjawab
EG - Electronic Government
Implementation Plan
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NOCMOE Implementation
Consists of 2 Network Operation Centres :
GITN NOC - located at Cyberjaya.
MOE NOC - currently located at Pusat BandarDamansara, will move to Parcel E, Putrajaya.
Legend:
NOC - Network Operation Centre
MOE - Ministry Of Education
Implementation Plan
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Network Overview
VSAT HUB
SchoolNet
Wireless Pop
Wireless PoP
VSAT Terminal
Multiple schools
located within same
area
Single school
Multiple Schools
Wireless (within line ofsight)
Link other schools to thehub
Single Schools
Point to point link usingwireless, leased line orADSL
VSAT for isolated area
Internet
Wired
MIMOS
eB Technologies
GITN
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Network Overview
INTERNET
MOESchoolNet
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GITN Network
Operation
Centre (NOC)
GITN IPVPN
Last Mile
Single School/School
Complex
IPVPN CloudNMS
School C
School B
School A
Internet
Multiple Schools
Connectivity(Leased Line/ADSL/
Wireless/Satellite)
MOE remote NOC
(Web Based Reporting)
Network Management System
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IP VPN
Presentation
MOE NOC
Alarm
Mediation/
Collection
Service Assurance
Fault Management
Performance
Management & QoS
System
ServersObject
Store
Management
Console (GITN)Web Portal Real-time& Historical
IP Provisioning VPNConfiguration
tool
SNMP
SNMP trap Performance. Reports
SNMP, ICMP
School School
Network Management System
Architecture
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Nationwide Operation & Support
1-300-88-2888Single point of contact for customers
24X7 operating hours NOC
Central help desk
Service Level Guarantee on Restoration(subject to accessibility/mobility time)
24 Hours for urban area
48 Hours for rural area
72 Hours for remote area
Regional 1stLevel maintenance team
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Project Monitoring(PMIS)
(http://219.93.14.68)
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http:pmis.gitn.com.my/schoolnet/download.asp
ADSL training
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LOGIN PAGE FOR PMIS
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SCHOOLNET TECHNOLOGIES
There are three different technologies used in Schoolnet:
Asymmetric Digital Subscriber Line (ADSL)
Wireless Technology
Very Small Aperture Terminal (VSAT)
These technologies was determined by site:
Location
Geographical
Situation
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WIRELESS TECHNOLOGY
School*Net
IP VPN
Wireless
Modem
Broadband
Router
Base
Station
ADSL
Router
IP 10.xx.205.1/2
255.255.255.240IP 10.xx.205.5/6
255.255.255.240
IP 10.xx.205.7/8
255.255.255.240
IP 10.xx.205.3/4
255.255.255.240
Local Area Network
Local Area Network
Local Area Network
Telekom Exchanges/
Commercial Buildings
IP 10.xx.145.0/26
255.255.255.192
IP 10.xx.145.64/26
255.255.255.192
IP 10.xx.146.0/26
255.255.255.192
Wireless Frequency
3.5GHz Band
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Photo - Antenna
6 Feet
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Wireless Internal Wiring
T
AC
School
Network
UTP CAT5e
UTP CAT5e in
PVC conduit
Coaxial Cable
LN01
WN01
AC
WN01
Power cord in
PVC conduit AC01
AC02
2 U
AT745
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RCST
RCST
SchoolRCST
SchoolRCST
HubMIMOS TPMSchoolNet
School
School
Satellite (VSAT) Technology
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Outdoor Unit Antenna 1.8 meter in diameter
FeedHorn
Penetrating/ Non Penetrating Mount Pedestal
Equipments at Schools
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VSAT INTERNAL WIRING
One pair coaxialcable
PVC
PVC
SCHOOL BUILDING
PC
VSAT Antenna
Chain-linkFencing
UndergroundPVC Piping
GroundGround
PVC Piping
RCST
LAN
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ADSL
(Asymmetric Digital Subscriber Line)
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ADSL
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SchoolNet Architecture
DSL Technology
Product : GITN SDN. BHD
Speed1M/128kbps
Packagewith modem
Distributed BRAS
Private IP address
Call Centre 1300-88-2888
Account pre-activate by GITN
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What Do We Want From DSL?
High-speed access over existing copper wires
Wideband technology employing a pair of DSLdevices
Make full use the available frequency spectrum-resulting in multimegabit services capabilities
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What is ADSL
ADSL = Asymmetric Digital Subscriber Line
ADSL uses the standard Telephone line tooperate.
Services are concurrent and independent, voiceand data functions simultaneously.
Multimedia service applied as an overlay on-top
of existing telephone service to the INTERNET
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How Does DSL Work?
DSL technologies exploit the unused frequency spectrum of standardtelephone wire (i.e. 4kHz1.1MHz)
Advancements in modulation and error-correction techniques enable multi-megabit transmission over lines that previously supported only voice-grademodems.
Frequency Spectrum
Presently Used by
POTS and analog
modem
Frequency
Spectrum Used byDSL Technologies
0 to 4 kHzFrequency (kHz) 1100 kHz
Amplitude
Spectra of
Standard
Telephone
Cable
i ?
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What is ADSL?
Asymmetrical Digital Subscriber Line
Subscriber line or Local Loop
Upload: from user to central exchange
Download: central exchange to user
ADSLModem
Central Exchange
TelephoneNetwork
Local Loop
DownloadUpload
User Internet
S f
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ADSL Performance
Upstream: up to 1Mbps
Downstream: from 1 Mbps to 8 Mbps
Performance is dependent on the distance from the subscriber tothe central exchange
The speed is much higher than regular analog modem
(1Mbps vs 56Kbps)
Distance: up to 5km (~16,000 feet)
Always on connectivitypassword is not needed
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Principle of ADSL
DP DP
ADSL Modem(NTU)
Connected byusing NIC
1-pair of copper wirefrom existing telephone
Maximum Distance :5 Km
1Mbps to 8Mbps
64kbps to 640kbps
PSTN(Telephone)
Internet
ADSL AccessAdapter
Subscriber at home or in theoffice
Telephone Network Service Provider Exchange
1Mbps
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Network : Physical Design
GITN
BGP/MPLS
Access
B-RAS2
Access
B-RAS3
Ethernet
ID
C
RADIUS
serverAppl.
server
Internet
GITN's Server Centre
G/W router(NAT)
CE
CE
ATM
School site 2
Schoolsite
3
School site 4
School site 5
School site 1
DSLAM
A001
DSLAMA002
DSLAM
A003
DSLAMA004 DSLAM
A005
DSL
router
DSL
router
DSL
router
DSL
router
DSL
router
PEPE
PE
PE PE
CE
CE
CE
AccessB-RAS1 PE
STM-1
STM-1
STM-1
STM-1
STM-1
STM-1
Legend
DSLAMDigital Subscriber Access Multiplexer
BRASBroadband Remote Access Server
COINSCorporate Infromation Superhighway
CECustomer Edge
PEProvider Edge
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Why ADSLPerformance Comparison
Dail-up 56kbps
ISDN 128kbps
ADSL 1Mbps
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DSLAMDigital Subscriber Line Access
Multiplexer
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DSLAM Functionality
Digital Subscriber Line Multiplexer
Entry point for cell, packet or circuit-based applications
SDH STM-1, 10BaseT, 100BaseT, E3, E1
Support IP-DHCP & ATM
Buffers for CBR and UBR
Interface to PSTN and Backbone network
Control and management functions
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IP Addressing
32 Bits
10 121 194 193. . .
Every machine on the Internet has a unique identifying number,
known as IP address.
Each IP address is 32 bits long and is composed of four 8-bit fields,
called octets.
The octetsare splits into two sections :Network ID : Identifies the network that a computer belongs to.
Host ID : Identifies the actual computer on the network.
8 bits 8 bits 8 bits8 bits
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IP Address Schema
Class A
Class B
Class C
Host IDNetwork
ID
Host IDNetwork ID
Host
IDNetwork ID
Class A: large networks with many hosts.
Class B: medium-sized networks.
Class C: small networks (fewer than 256 hosts).
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SchoolNet IP Address
x.x.x.255x.x.x.191x.x.x.127x.x.x.63Broadcast
x.x.x.194 upto
x.x.x.254
x.x.x.130 upto
x.x.x.190
x.x.x.66 up to
x.x.x.126
x.x.x.2 up to
x.x.x.62
PC
x.x.x.193
x.x.x.129
x.x.x.65
x.x.x.1
Modem/Gateway
x.x.x.192x.x.x.128x.x.x.64x.x.x.0Network IPaddress
Note: Network IP address & Broadcast IP address are not beingused
Subnet mask used is 255.255.255.192.
Therefore, the following are the IP Address block in used :
Network Interface Card Configuration
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Network Interface Card Configuration
Set the properties of the Internet Protocol (TCP/IP)Change the IP address and DNS server addresses
IP address : 10.121.194.194Subnet mask : 255.255.255.192 (fixed)Default gateway : 10.121.194.193
Preferred DNS server : 10.251.3.2 (fixed)Alternate DNS server : 10.253.0.13
(fixed)
Domain Name Server (DNS)- The Domain Name System (DNS) is a distributed Internet directory service. DNS is usedmostly to translate between domain names and IP addresses, and to control Internetemail delivery. Most Internet services rely on DNS to work, and if DNS fails, web sites
cannot be located and email delivery stalls.
Subnet mask-A mask used to determine what subnet an IP address belongs to. An IP address hastwo components, the network address and the host address. For example, consider theIP address 10.35.205.1. Assuming this is part of a Class B network, the first two numbers(10.35) represent the Class B network address, and the second two numbers (205.1)identify a particular host on this network.
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Gambarajah LAN Gateway - SchoolNet
Makmal Komputer
Hub / switch
Gateway
SchoolNet
Router
INTERNET
S Sh t L l A C ti P ti
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Snap ShotLocal Area Connection Properties
S Sh t I t t P t l P ti
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Snap ShotInternet Protocol Properties
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ADSL Router AR-250e
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ADSL Router Aztech 3100R
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Standard Operating Procedure
(SOP)
MOE Approval Letter
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MOE Approval Letter
Site Survey Form 1/3
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Site Survey Form 1/3
Site Survey Form 2/3
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Site Survey Form 2/3
Site Survey Form 3/3
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Site Survey Form 3/3
I t l Wi i F
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Internal Wiring FormLampiran F
JS 1Page 1 of 1
GITN SDNBERHAD JOB SHEET FOR SCHOOL*NET
INTERNAL WIRING Revision # : 00Issued Date : 17/03/04
SECTION A : TO BE FILLED BY CONTRACTORNAME OF CONTRACTOR
PTT ZONE
TM WORK ORDER NO WIRING INST. DATE
SCHOOL CODE SCHOOL PHONE NO
SCHOOL NAME
SCHOOL ADDRESS
Please sketch your new internal wiring lay-out in the space below
_______________Contractors Chop
SECTION B : TO BE FILLED BY CUSTOMER / SCHOOL CONTACT PERSON
SIGNATURE
I hereby agree that this contractor has done the internal wiring for the School*netProject
NAME
IC NO
POST
SCHOOL CHOP
DATE
REMARKS
SECTION C : TO BE FILLED BY TELEKOM MALAYSIA / CNO
SIGNATURE
I hereby verify that the internal wiring for the School*net Project has been done
correctly as per TM specificat ion
NAME
STAFF NO
PHONE NO
CNO CHOP
DATE
TAGGING AT LAST POINT HAS BEEN DONE YES / NO
REMARKS
ADSL UAT Form 1/2
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ADSL UAT Form 1/2GSB/SCN/UAT/DSL/v1.2
USER ACCEPTANCE TEST(DSL TECHNOLOGY)
1.0 PURPOSE
The purpose of this document is to describe the acceptance and commissioning of the GITN SchoolNetnetworking system. The test and acceptance procedure outline in this document will verify and confirmthat the operation of the system meets the user requirements and specifications.
1.1 Site Details:
School Name: _____________________________________________________________Address: _____________________________________________________________
_____________________________________________________________
Postcode: ___________________ Town: ____________________________________
State: _____________________________________________________________
Tel: ____________________ Fax: ____________________________________
Name of Headmaster/Principal: ________________________________________________
School Code: ____________________ Date of Installation: ______________________
Herewith I/We certify that all the test and acceptance activities attached are done successfully in accordance tothe system requirements and the GITN networking system.
On behalf of GITN
_______________________________________
Signature:
Name:
IC Number (New):
Date:
On behalf of School Representative
_____________________________________
Signature:
Name:
IC Number (New):
Date:
On behalf of PPD/MOE
_______________________________________
Signature:
Name:
IC Number (New):
Date:
2.0 DSL ACCEPTANCE TEST
2.1 Definition
The purpose is to ensure that the end user/customer can be authenticate and connected to thenetwork.
2.2 ADSL IP Address
# Information IP Address Subnet Mask
1 LAN Port 10 . . . 255 . 255 . 255 .
2.3 Test procedure
# DescriptionCommand at console
screenResult *
Status
1 Dial to Network with user-idand password
Dial using Point to Point OverATM (PPoA) client
2 Ping LAN IP Address Ping . . . ms
3 Ping to NMS1 at Cyberjaya Ping 10 . 251 . 1 . 114 ms4 Ping to NMS2 at Cyberjaya Ping 10 . 251 . 1 . 115 ms
5 Ping Radius Server 1 atCyberjaya
Ping 10 . 251 . 3 . 3 ms
6 Ping Radius Server 2 atPutrajaya
Ping 10 . 253 . 0 . 3 ms
7 Ping Primary DNS Ping 10 . 251 . 3 . 2 ms
8 Ping Secondary DNS Ping 10 . 253 . 0 . 13 ms
9 Open URL page. Suggest :http://pmis.gitn.com.my
10 Downloading 2M File (ftp://pmis.gitn.com.myDATA2M) :
Completion time : (second) **
* Average round trip time shall be less than 150 ms according to International
Telecommunication Union (ITU) standard** Completion time for downloading shall be less than 30 seconds.NMS - Network Management SystemsDNS - Domain Name Server
2.4 Details of Equipment:
Type of ADSL : ADSL Speed :
Serial Number : Tel. No. Used :
Computer LabLocation :
Tel. EquipmentLocation :
ADSL UAT F 2/2
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ADSL UAT Form 2/22.5 Equipments and Wiring Installation Checklist
1 Router properly installed YES / NO
2 Proper black drop wire from DP to the School building YES / NO
3 Proper gray/black wire from drop wire connector to CPE YES / NO
4Wire properly conduit with PVC pipe all the way fromconnector to CPE
YES / NO
5Proper termination with telephone socket attached to the wall1 to 2 feet from the floor.
YES / NO
6Normal telephone wire with RJ11 termination from telephonesocket to CPE
YES / NO
7 ADSL Router stays switched on YES / NO
8 Sticker HAK MILIK KERAJAAN located on CPE YES / NO
9 Submit BORANG HARTA MODAL to School Personnel YES / NO
2.6 Details of IT Coordinator
IT Personnel 1 :
IC Number :
Contact Number : e-mail Address :
If available
IT Personnel 2 :
IC Number :
Contact Number : e-mail Address :
Attachment Photo
ADSL ROUTER
DP BOX
BLACK
DROP WIRE
TELEPHONE
SOCKET
TELEPHONE
LINEBLACK/GRAY
WIRE
2 Feet
ADSL ROUTER
CONNECTOR
INSIDE TELEPHONE LINE PVC
PVC
SCHOOL BUILDING
PC
GroundGround
Network Design for Equipments and Wiring Installation
ADSL R t
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1) Power
Lights up when power is supplied to the AT-AR250E.
2) EthernetLights up only if the Ethernet cable is properly connected tothe corresponding port.Blinking when the Ethernet is transmitting / receiving data.
3) ADSLLights up when the ADSL connection is established.Blinking at fast interval when the ADSL is transmitting / receivingdata. Blinking at slower interval when trying to establish aconnection.
ADSL Router
a) ADSL Router AT-250e
ADSL Router
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b) ADSL Router Aztech 3100R
1 2 3 41) Power
Lights up when power is supplied to ADSL Router.
2) Ethernet
Lights up when the Ethernet cable is properly connected from ADSL
Router to the Ethernet card. Flickers when the ADSL is transmitting/
receiving data.
3) DSLLights up when the ADSL connection is established. Blinking whenADSL is trying to establish a connection with ADSL Service Provider.
4) PPP
Lights up when PPP connection to ISP is established.
ADSL Router
Basic ADSL Troubleshooting
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Problem Troubleshooting Suggestion
Power LED does not illuminateafter product is turned on
End-user must verify that they are using the ACadapter provided with the device. It must securelyconnect to AT-AR250E and a wall socket/powerstrip.
DSL LED does not illuminateafter phone cable is attached
Make sure to use a standard telephone line(provided with the device). Make sure you had
correctly connected the device. Wait 30 secondsto allow AT-AR250E to negotiate a connectionwith ADSL service provider.
Ethernet LED does not illuminateafter Ethernet cable is attached.
End-user must verify that the Ethernet cable issecurely connected to the hub/PC and to AT-
AR250E. Make sure the PC/hub is turned ON.
End-user must verify that they are using a
straight-through cable to connect to the uplinkport of a hub/switch or using a straight-throughcable to connect to a computer.
Basic ADSL Troubleshooting
Basic ADSL Troubleshooting
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Problem Troubleshooting SuggestionPC cannot access the Internet Use the ping utility to check whether your PC can
communicate with AT-AR250E LAN IP address. Ifit cannot, check the Ethernet cabling, and checkthe LED status.
Check the gateway IP Address on the computeris a valid IP address, if it is not, correct the
address. Verify with GITN the DNS server specified for the
PC is valid.
PCs cannot display web pageson the Internet.
Verify that the DNS server specified on the PCsis correct. You can use the ping utility to testconnectivity.
Note:
LAN or Gateway IP Address is an IP Address belonging to the ADSL Router.DNS IP Addresses are 10.251.3.2 and 10.253.0.13.
Basic ADSL Troubleshooting
Verifying Address Configuration
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Verifying Address Configuration
Ping Command
Test IP Network connectivity
Uses ICMP protocol to verify the hardware connection and thelogical address of the network layer
Exp : Ping10.121.194.193
Trace Command
Shows interface addresses used to reach the destination
Uses Time-To-Live (TTL) values to generate messages from eachrouter used along the path
Exp : Tracert 10.30.20.65
Result for Ping
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Result for Ping
Result for Tracert
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Responsibility Area
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ATM
Network
DSLAM ATM NodeATM Node
ACCESS
BAS
Copper
DSL modem
(router)
GITN Server Centre
GITN
MPLS Network
PEPE
PEPE
Internet
AREA 2- CAN & CNO
AREA 3 - COINS AREA 4GITN Sdn. Bhd
Responsibility Area
AREA 1- MoE
LAN
MoEMinistry of Education
(Kementerian Pelajaran)
Restoration Process 1/2
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SchoolNet CallCentre
GITN helpdesk
COINS helpdesk
COINS helpdesk
100
Receive complaint
from school
Receive complaint
from GITN helpdesk
A
isolate restore
Corenetwork,
BAS
Port,
dslam
TM
Create docket in stars-
re
Isolate restore
Receive complaint
from COINS helpdesk
GITNnetwork
B
Restoration Process 2/2
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Restoration Process 2/2
Receive docket
Receive complaintfrom stars-re
A
system
CNO LMG
CNOC
100
inform COINS
helpdesk
Isolate restore
closed docket
Port,
dslamupd status in stars-re
restore upd status in stars-re
COINS helpdesk inform GITN helpdesk
End
Customer inform Customer
B
DO AND DONT
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DO AND DON T
Do not disconnect power cable from ADSL Router. The
power shall be ON 24 hours.
Do not expose ADSL Router to rain or moisture.
Avoid spilling liquids on or near the ADSL Router. Use asoft, dry cloth for cleaning
Do not open the cover of the ADSL Router.
Do not press the reset button (small hole) at the back of the
ADSL Router.
DO AND DONT
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DO AND DON T
Air vents must not be blocked and must have free accessto the room ambient air for cooling. Maximum ambienttemperature is 40oC.
Do not unplug any cables from the ADSL Router.
Do not expose the ADSL to direct sunlight.
Do not put any hot devices close to the ADSL Router as itmay degrade or cause damage to it.
Do not place the ADSL Router on an unstable stand ortable. The ADSL Router may drop and become damaged.
Do not put any heavy object on top of the ADSL Router.
REMEMBER
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Any problem
( 1-300-88-2888 )
REMEMBER
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Thank You
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