4 steps to running an awesome conference call

4 STEPS

TO RUNNING AN AWESOME

CONFERENCE CALL

Running an important

call?

Preparation is everything.

(Major Key Alert)

Here’s how the pros do it.

Start the call with an

organized, concise

opener.

1

Start the call with an

organized, concise

opener.

1

Here’s an example…

“Welcome to the CALL TITLE. I want to welcome

LEAD SPEAKER, who has several updates on the

TOPIC. Also joining us today will be PANELIST NAME

1, and PANELIST NAME 2.

We will hold a question and answer period at the

end of the LEAD SPEAKER’s remarks, at which time

you may dial * and 5 on your touchtone phone to

ask a question. LEAD SPEAKER, welcome to the

program.”

Nicely done!

Now, dig into the

main presentation.

2

It’s the speaker’s turn to shine.

The key is to allow the speaker to present

their content in a way that the audience

finds engaging from a remote setting.

They can:

• Take and answer questions

• Share video or other media

• Poll the audience

• Encourage audience to raise hands

• Foster subconference/breakout sessions

Are you including a

Q&A session?

3

Are you including a

Q&A session?

3

Here’s one way to start

“At this time, if you’d like to ask a

questions, please press the * and 1 on

your touchtone telephone. You may

withdraw your question at any time by

pressing the # key. We’ll take our first

question from ATTENDEE NAME AND

LOCATION. Please, go ahead.”

Other things to consider include:

• What happens if an attendee has a

follow up question? Will you take it?

• What happens if you run out of time?

Let attendees know that you will answer

their questions offline at their

convenience.

Now it’s time to

close the call with a

bang

4

Now it’s time to

close the call with a

bang

4

Some examples:

“Thank you for joining us today.

Please attend our next call on NEXT

CALL DATE AND TIME.”

“For more information about our

program, please visit WEBSITE

ADDRESS or follow us on Twitter.”

“It appears we have no further

questions today. Thank you for

participating in CALL TITLE. You

may now disconnect from the call.

Thank you and have a great day.”

That’s it

Just don’t forget to:

• Send a follow-up email &

• Survey your attendees

to ensure an excellent experience.

For more small business tips, visit us at https://www.conferencecalling.com/blog/