26 august marketing for better society

www.afterschoool.tk AFTERSCHO☺OL's MATERIAL FOR PGPSE PARTICIPANTS

MARKETING FOR A BETTER SOCIETY

AFTERSCHO☺OL – DEVELOPING CHANGE MAKERS

CENTRE FOR SOCIAL ENTREPRENEURSHIP PGPSE PROGRAMME –

World’ Most Comprehensive programme in social entrepreneurship & spiritual entrepreneurship

OPEN FOR ALL FREE FOR ALL

MARKETING FOR A BETTER SOCIETYDr. T.K. Jain.

AFTERSCHO☺OLCentre for social entrepreneurship

BikanerM: 9414430763

tkjainbkn@yahoo.co.inwww.afterschool.tk

www.afterschoool.tk

What are the stages in product adoption process? 1 awareness2. Interest3. Evaluate4. Trial5. Adoption

What are different channels of distribution? ZERO LEVEL: or direct marketing –

company sells the goods directly to the company

1 level = there is a distributor or a retailer 2 level =there is a wholsaler or a

manufacturer’s representative besides retailer.

Similarly, 3 or 4 level

What is a heuristic? It is basically a decision rule or decision

process. Consumer generally decide their decision based on their heuristic.

What is marketing information system? The entire information system, through which a

company collects useful marketing data and processes it and the top management is able to take decision based on this is called Marketing Information system. Sales representatives, and Marketing officers send periodical information to the top management for this purpose in prescribed formats.

What is multichannel marketing? When a company uses many channnels

to reach the customers, it is called multichannel marketing. Ex. HUL sells through retailers, through direct marketing and through other channels also.

What is MLM? Multi level marekting or direct marketing

= example AMWAY.

What are megatrends? Large social, economic, technological

and political changes in the economy are called megatrends.

What is a FAD? Unpredictable, short lived craze in social

economic or political arena is called FAD. For example, there was a FAD to wear torn geans.

What is EDLP? Every day low pricing (it has been

popularised by WALMART).

What is dumping? To sell goods at lower then cost in other

countries is called dumping. Example: China selling at a low price to India.

What is CLV? Customer Lifetime value = the entire

stream of benefits that a customer expects to get over his life from a particular product or service.

What is core competency? It is a source of competitive advantage. It

gives a special CPA (customer perceived value), through which customer have valued image of this product. It is difficult to be immitated by the competitors.

What is a captive product? A product that is necessary for other

product is called captive product. A tyre is necessary for a car, ink is necessary for pen to write etc.

What is multitasking? Doing 2 or more things simultaneously is

called multitasking. Now a days employees are trained in multitasking.

What is price discrimination? To charge different prices in two different

markets is called price discrimination.

What is POP? Display of products and posters at the

point of purchase (pop) (at retail stores etc.).

What is VMS? Vertical Marketing system = where

manufacturer, distributor, retailers are working in an integrated manner.

What is unsought goods? The goods, which the customer generally

does not think of buying. For example services of a doctor.

What is telemarketing? Tele = distance When goods are mareketed to people

located at a distant place, it is called telemarketing. Example: Advertisements on TV which highlight that you may buy goods by ordering on a particular phone number.

What is an SBU? It is a single business unit, (may be a

part of large comapany), which has its own strategy formulation (may be within the broad corporate policies), its own set of market and competitors.

What is a strategy? A course of action for achieving goals fo

the company.

What is SCM? Supply chain management : To achieve integrated supply chain –

having integrated relation between suppliers, distributors, retailers etc.

What is line stretching? When a company tries to lengthen its

product line, it is called line stretching. For example, if a company has 4 products in its product line, if it increases to 6, it is line stretching. Product line means similar products.

What is a convenience goods? Those goods that a customer buys with

minimum efforts are called convenience goods = for example tooth paste etc. (as against this, in shopping goods, the customer goes from shop to shop to examine product = for example readymade garments).

What is BDI? Ratio of brand sales to category sales is

called Brand Development Index. Brand is any name, sign, smbol, or

design or a combination of that.

What is brand equity ?Value addition due to brand or market

value due to brand.

What is brand mix? Set of all brand lines that a seller makes

available to the customer. It is different from product mix. Product mix is the set of all the product lines that a company offers.

What is brand association? All brand related thoughts, feelings,

perceptions, images and experiences that a brand gets linked with.

What is CRM? Customer Relationship Management: It is also called PRM (partner relationship

management) It is a detailed process management, where

detailed information about customers are collected and efforts are made to maximise the benefits to the customers through customer touch points. A touch point is any moment, where customer comes in touch with the company or its retail outlet of its customer care centre.

What is difference beween mass marketing V/s one to one marketing? Mass marketing is selling common

products to every person (like a retail store). In one to one marketing, we are preparing specialised, customised products and solutions for individual customers (like a tailor)

What is Direct Sales force? These are on-roll staff, getting salary

from the company for full time job of promoting the products.

What is Dual Adaptation? It is to change the product and the

communication to suit the local markets.

What is a focus group? 6 to 10 persons carefully selected to

discuss the entire process of product adoption, selection, sale etc.

ABOUT AFTERSCHOOOL Afterschoool conducts three year integrated PGPSE (after

class 12th along with IAS / CA / CS) and 18 month PGPSE (Post Graduate Programme in Social Entrepreneurship) along with preparation for CS / CFP / CFA /CMA / FRM. This course is also available online also. It also conducts workshops on social entrepreneurship in schools and colleges all over India – start social entrepreneurship club in your institution today with the help from afterschoool and help us in developing society.

Why such a programme? To promote people to take up entrepreneurship

and help develop the society To enable people to take up franchising and

other such options to start a business / social development project

To enable people to take up social development as their mission

To enable people to promote spirituality and positive thinking in the world

Who are our supporters? Afterschoolians, our past beneficiaries,

entrepreneurs and social entrepreneurs are supporting us.

You can also support us – not necessarily by money – but by being promotor of our concept and our ideas.

About AFTERSCHOOOL PGPSE – the best programme for developing great entrepreneurs

Most flexible, adaptive but rigorous programme Available in distance learning mode Case study focused- latest cases Industry oriented practical curriculum Designed to make you entrepreneurs – not just an

employee Option to take up part time job – so earn while you

learn The only absolutely free course on internet

Workshops from AFTERSCHOOOL IIF, Delhi CIPS, Jaipur ICSI Hyderabad Branch Gyan Vihar, Jaipur Apex Institute of Management, Jaipur Aravali Institute of Management, Jodhpur Xavier Institute of Management, Bhubaneshwar Pacific Institute, Udaipur Engineering College, Hyderabad

Flexible Specialisations: Spiritualising business and society Rural development and transformation HRD and Education, Social Development NGO and voluntary work Investment analysis,microfinance and inclusion Retail sector, BPO, KPO Accounting & Information system (with CA / CS /CMA) Hospital management and Health care Hospitality sector and culture and heritage Other sectors of high growth, high technology and social

relevance

Salient features: The only programme of its kind (in the whole world) No publicity and low profile course For those who want to achieve success in life – not just a degree Indepth knowledge and expertise Professional approac: World class approach Strong intellectual and business capabilities Flexible – you may stay for a month and continue the rest of the

education by distance mode. / you may attend weekend classes Scholarships for those from poor economic background Latest and constantly changing curriculum – keeping pace with

the time Placement for those who are interested Admissions open throughout the year Latest and most advanced technologies, books and study material

Components Pedagogy curriculum and approach based on IIM Ahmedabad and ISB

Hyderabad (the founder is alumnus from IIMA & ISB Hyderabad) Meditation, spiritualisation, and self development Essential softwares for business Business plan, Research projects Participation in conferences / seminars Workshops on leadership, team building etc. Written submissions of research projects/articles / papers Interview of entrepreneurs, writing biographies of entrepreneurs Editing of journals / newsletters Consultancy / research projects Assignments, communication skill workshops Participation in conferences and seminars Group discussions, mock interviews, self development diaryng Mind Power Training & writing workshop (by Dr. T.K.Jain)

Pedagogy Case analysis, Articles from Harvard Business Review Quiz, seminars, workshops, games, Visits to entrepreneurs and industrial visits Presentations, Latest audio-visuals Group discussions and group projects Periodic self assessment Mentoring and counselling Study exchange programme (with institutions out of India) Rural development / Social welfare projects

Branches AFTERSCHOOOL will shortly open its

branches in important cities in India including Delhi, Kota, Mumbai, Gurgaon and other important cities. Afterschooolians will be responsible for managing and developing these branches – and for promoting social entrepreneurs.

Case Studies We want to write case studies on social

entrepreneurs, first generation entrepreneurs, ethical entrepreneurs. Please help us in this process. Help us to be in touch with entrepreneurs, so that we may develop entrepreneurs.

Basic values at afterschoool Share to learn more Interact to develop yourself Fear is your worst enemy Make mistakes to learn Study & discuss in a group Criticism is the healthy route to mutual support and

help Ask fundamental questions : why, when, how &

where? Embrace change – and compete with yourself only

www.afterschoool.tk social entrepreneurship for better society

26 august marketing for better society

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